Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 497 Reviews )

99% Would Recommend
Latest Review 7 months ago

Reviews


SB
Shakawat B.
Attleboro, MA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Shakawat said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Belchertown, MA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Bryan said that the place did a really good job, gave him a good analysis and fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

AC
Arnold C.
Attleboro, MA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Arnold said the service was really good. He said the business does nice work . He would recommend the business to anyone.
This review was collected via phone interview by Customer Research Inc.

JH
Julie H.
Attleboro, MA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Julie said she really appreciates how honest the mechanic was, and that's very hard to find these days.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Norton, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Stands behind work and reputation
The wife's care recently had a integral part replaced after the engine warning light had come one. About a week later, the light came on again. The new part was defective and it was immediately replaced.

RW
ROBERT W.
Norton, MA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
I Ain't Afraid of No Ghosts
Many garages are frightened to work on any vehicle without a computer. Not the guys at Roberts Automotive. 20 year old car? 40? 50? No problem. They have both high tech skills and good old fashioned low tech diagnostic and repair skills. That's why they are the only place I will bring my modern cars and my collector cars which are each more than 50 years old.

CC
Charles C.
Attleboro, MA
Acura 3.2CL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Charles said he got fantastic customer service.
This review was collected via phone interview by Customer Research Inc.

PP
Patricia P.
Attleboro, MA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Patricia said the employees took care of her service right away. They provided caring service.
This review was collected via phone interview by Customer Research Inc.

KC
KATHLEEN C.
Attleboro, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Trustworthy
I take my car to Robert's because I have trusted them for many years. When I purchased my new car in 2012 I figured I would not go there because the dealership would handle. I did not in any way trust the dealership upon taking my car to them for the same thing multiple times and it was very costly. At Roberts, I have never had to go back for the same thing. It's always done right the first time. I am treated with respect and they are affordable. If I ever have an emergency, they have me come down immediately. I will never go anywhere else. The staff is great. Bob and Mark are extremely helpful. Keep up the great work.

RF
Rachael F.
Bellingham, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Rachel said they always take care of everything he needs.
This review was collected via phone interview by Customer Research Inc.

MH
MARISSA H.
Attleboro, MA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Amazing
Roberts rocks!!!! Love you guys!

DL
DAVID L.
Norton, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
check engine light and oil change T
Dropped off car for regular service and check engine warning light. Had to have a control unit replaced. The staff found the problem and fixed it. Great service at a fair price.

CR
Claire R.
Sharon, MA
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Claire said Mark was very helpful.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Attleboro, MA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Chris said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
JENNIFER D.
Attleboro, MA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Repair
Timely and great pricing. The car had multiple issues and each one as fixed and the guys were great

KC
KATHLEEN C.
Attleboro, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Superb Service
I have been going to Roberts for many years and I would not go any place else. Robert and his crew are very trustworthy. It doesn't matter when I call, I can always get in right away. Being female, I have never been treated different and as long as Roberts is around, I will never go anywhere else. Thank you for always giving your best.

CH
Calvin H.
Plainville, MA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Bob. He said Calvin was pleased and satisfied with the visit.
This review was collected via phone interview by Customer Research Inc.

CK
Chantara K.
Attleboro, MA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Chantara's husband. He said Bob is great, and he will never go anywhere else.
This review was collected via phone interview by Customer Research Inc.

KS
KAREN S.
Norton, MA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Always takes care of their customers
On a Sunday evening ran over a bolt. Monday morning they fit me in plugged the tire and I was on my way. Couldn’t ask for better service.

SX
Stephanie X.
Attleboro, MA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Stephanie said they were very friendly, pleasant and they went out of their way to help her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 497 in total