business image

Rocafleet

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(146 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown. Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown.

Categories
Repair Shop, Tires, Used Car Dealer
Contact
(315) 405-4418

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
445 Coffeen St Watertown, NY 13601
Rocafleet's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(146 Reviews)

AN
gravatar
Amber N.
Watertown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
10
Honest, Reliable, and Genuinely Consistent
I recently bought a new SUV and my first thought was to take it here when I heard a squealing noise literally days after driving it off the lot. This is the second vehicle we have had them check over right off the dealership lot that they found issues with. They gave us a free diagnostic AGAIN and found multiple issues that I was able to have the dealership deal with for free. I am always pleasantly surprised by the respectful way they handle their customers and the honesty that I get from them. Thank you especially to Josh and Ernie! It is so nice to not be spoken to with condescension as a woman in a mechanic shop! We love you guys!
Josh F., Service Writer from Rocafleet responded on 05/10/2025 09:35 AM

It's fantastic to hear that your new SUV made a memorable squeal before even getting to know you! We always aim for honest assessments, and it seems Josh and Ernie made quite an impression—who knew honesty could be so charming? We're delighted to hear that you felt respected and valued, and that we could help uncover issues before they became bigger headaches. It’s great to have you as part of our community, and we look forward to helping you keep your rides in tip-top shape. Let's keep those squeals to a minimum!

Service Coupons and Posts
Thanks for the stellar review, Phil! ? We're so glad to have earned your trust. Honesty is our policy, and we're thrilled to know you appreciate it! #RocafleetAppreciatesYou #CarCare
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