Ross R. on 11/02/2017
"The BEST place for your luxury car in Atlanta"
This place is spectacular! Not only is it inviting, comfortable and pleasant to walk through the doors but the people who work her are outstanding. Rocco is the most knowledgable and expert owner I've ever met. Chris, at reception is smart, outgoing and truly informed. Everyone is helpful and most importantly, there's an integrity to the establishment that you just don't find elsewhere. If you're tired of the whole auto shop racket - this is your place!
Vehicle: Jaguar XJ
Service Date: 10/28/2017
Review Created: 11/02/2017 07:55 AM
Ashley N. on 10/30/2017
"1st time Client"
My overall rating for this business is a 3 out 5. I think the service was pleasant, but I was surprised after picking my vehicle up and realizing that the mechanic did not initially discuss pricing of certain services (Diagnostic/Inspection) which was misleading as a customer. My initial visit was okay, hopefully I will have a better experience the next go round.
Vehicle: MINI Cooper Hardtop
Service Date: 10/27/2017
Review Created: 10/30/2017 09:35 AM
Bart L. on 10/26/2017
Jake F. on 10/25/2017
"Great Business/Bad Prediction of Timelines"
You guys go a great job, seriously. But this is the second time I have been in and my estimate for when my car will be done is very far off. The first time I was in my wife literally waited for over 3 hours. The second time I was in(most recently) I was told it would be done “by this time tomorrow” which would be 12:15pm. Given my previous experience I came in at 3:00pm and it wasn’t done until 4:45pm. I don’t mind if it’s done that late, but please done give me false times, provide me with realistic timeframes to work from. Again, you guys do a solid job, I would just appreciate some accuracy.
Vehicle: Mercedes-Benz C280
Service Date: 10/25/2017
Review Created: 10/25/2017 08:13 PM
Sean R. on 10/19/2017
"C55 AMG "
As always, Rocco's took very good care of the car. This is the latest of about half a dozen trips to the shop over 3 years. Every single time they have done everything in their power to provide the best service out there to their customers and customer's cars.
Vehicle: Mercedes-Benz C55
Service Date: 10/18/2017
Review Created: 10/19/2017 07:36 AM
Kadisha R. on 10/16/2017
"Reasonable prices dependable service"
I've been receiving service at Rocco's for the past 3 years. Their prices are always reasonable in comparison to the dealers. I've always been able to get timely appointments and the employees are beyond professional! I will definitely continue to visit Rocco's for all my Porsche Boxster repair needs!
Service Date: 10/14/2017
Review Created: 10/16/2017 09:16 AM
Marty H. on 10/09/2017
Dina M. on 10/08/2017
Gordon T. on 10/03/2017
Sheila S. on 09/28/2017
I trust Rocco do advise me of potential problems with car purchases to ensure that I am not purchasing a money pit. Today, your team saved me over 10k. I would recommend to anyone as I trust them 210% with all my cars!! Customer service is great! Thank you again for your assistance.
Vehicle: Mercedes-Benz ML350
Service Date: 09/28/2017
Review Created: 09/28/2017 08:03 PM
Karen D. on 09/22/2017
JEFF G. on 09/22/2017
Daniel B. on 09/19/2017
Mike C. on 09/15/2017
Service is Top Notch and you won't find a better group then THE Guy's at Rocco"s. Chis at the front does a fantastic job and kept me updated on my car through out the day. I wouldn't trust anybody else to work on my TT. Best there is.
Vehicle: Audi TT
Service Date: 09/14/2017
Review Created: 09/15/2017 08:24 PM
Jerry B. on 09/14/2017
Barbie G. on 09/12/2017
Jay S. on 09/12/2017
"Excellent find in E. Cobb"
These gentlemen truly enjoy automobiles and will work very hard to earn your business. This was my first trip to Rocco's and I'll be a customer for life. Excellent work done on time and at a very fair cost versus Mercedes dealership! I highly recommend Rocco's European Garage.
Vehicle: Mercedes-Benz GL-Class
Service Date: 09/09/2017
Review Created: 09/12/2017 07:39 AM
Gordon T. on 09/07/2017
Scott S. on 09/06/2017
Scott said the service was great, and he is very happy. The business didn't charge him anything to just look at his vehicle.
Vehicle: BMW 3 Series
Service Date: 08/26/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Reinaldo W. on 08/28/2017
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