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Rodriguez Point S

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(759 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

SHOP FOR TIRES. Find the best tires for your vehicle at Flores Tire Shop. We make shopping for tires in San Antonio easy with a huge inventory of new and used tires at affordable prices. Fill in your vehicle information below to get started. We feature popular brands like Goodyear, Yokohama, and MICHELIN®. We're also available for tire SHOP FOR TIRES. Find the best tires for your vehicle at Flores Tire Shop. We make shopping for tires in San Antonio easy with a huge inventory of new and used tires at affordable prices. Fill in your vehicle information below to get started. We feature popular brands like Goodyear, Yokohama, and MICHELIN®. We're also available for tire maintenance. Come back for tire rotation and wheel balancing services that keep your set in prime condition. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(210) 271-3739

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (Us & Canada)
138 N New Braunfels Ave San Antonio, TX 78202-3023
Rodriguez Point S's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(759 Reviews)

JH
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Jim H.
San Antonio, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2024
0
Quick tire swap?
I made the apointment online asked them.to text me a quote for swapping 4 off road 35's Black Rhino's with Ridge Grapplers and put back on the 4 factory original tires including swapping out the 4 tpms sensors. No quote sent so I showed up and a guy walked...'what ya need?' I informed him I had a noon appointment, and then went on to explain what I needed, fairly simple, so I thought. His response. "Ok..give me.the keys" of course I asked..."How much?" $120. Ok.that's fair. I had been to 3 other places askimg around the last.few weeks and their quotes were $144 (discount tire) $117 (Walmart), and $130 (roadside tire shop). So I felt this was a fair price. I cinfirmed the TPMS sensor swap would be included. "No, that would be $150." So I was willimg to go back to one of the other places...but he stopped.me..."no, no, it's ok, $120 we will see"...and proceeded to go move the truck. I asked i side to confirm the price was $120 & the guy left to go ask, returned to confirm $120. This is when I started to get the run around. I was told 2 of the valve stems were the wrong kind on the original tires yet the right ones had quickly beed installed becaise he was showing me in his hands what he was calling the wrong one...(these are 4 tires that came with the truck, brand new, and I had on when the off road tires were put on and tpms were swapped - no way the wrong valve stems were on 2 of these tires) "How much is that?" I asked..."$15 each", he said. I laughed, "Oh so we're back to $150 again?" I called him on this. "They were not the wrong one's yesterday when I had Walmart do this work already... thew swapped all 4 and all 4 tpms just yesterday, no problems but when their Manager actually made them put everything back because they were not supposed to handle any work on used tires. True story. Sucked for me, because I waited almost 2 hours for their mistake jist to be back to square one". Back to this guy, he quickly changed his story after I called his BS....."Ok, ok, it's ok, I will just do it." 15 min later, he walks in dangling the keys. No comments, no run down on anything. So I pay and go to the truck. I check the dash and wait for the TPMS screen to show....it has 1 back passenger side tire at 25 psi. He approaches the window. "All.ok?" "No l, the warning signal for tpms showing and not showimg tire pressures." He says,"just drive it and if it doean't go away, come back." So I drive down the street, and no change so I get out with my own compressor and check the back pass side and it's at 38 psi...not matching up. The front pass side is at 25 psi. So I take it back and show him. He says.he has a tool to.fix it and goes off to.find it. Then his partner comes up and says, "We charge $30 to relearn the TPMS". Again, I laugh, "he's gettimg the tool to do that." He finally get's the sysyem relearn done and dash shows correct sensors but still sitting at 25 psi, so I used my portable compressor to top it off myself. Needless to say, I won't be back. Be careful with these guys. They will try to poke your eyes out if you let them.

JH
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James H.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2024
0
Transmission
Thought this place was really good, until I took my car in with transmission issues. They told me I had to replace it...no problem. Called them back and was told they intended to put a used transmission with 128000 miles on it. Nope. Told them my current transmission had 136000, that it made no sense, and to look into a remanufactured unit. I was told they would call me back. No call back. The next day I called them, told them I found one with 71000 miles, their response....we only use our vendors. No info on a remanufactured unit?!?! Agreed to check with their vendor on when the used unit would get to their shop, and call me back. Actually called back, (you won't believe this) oops; turns our vendor was shipping an automatic transmission...not the manual one you need; sorry, we won't be able to help you. This after them having my car 5 days!?!?!? This after I'd used them to replace my clutch, bearings in my right front wheel (thousands of dollars).

I picked up my car, took to another small shop. Jack had the transmission fixed and my back to me in under 24 hours!! BTW....he mentioned, after saying he doesn't like to talk bad about other shops, that who'd ever been working on my car was doing some very sloppy work. Needless to say, I won't be taking my car back to Rodriguez Point S.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Fast turn around
Went in for transmission issues and from the point I drove in I was impressed with the honesty and presentation of the shop. Chitto was very informing and keeping me updated. I took my truck in on a Friday morning and by Saturday afternoon my truck was ready from a transmission shop.
Recommended

ZC
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ZENON C.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Very helpful and friendly
Your employees were very helpful and respectful.
Recommended

KO
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Kimberly O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Excellent excellent excellent
The guys that work and run the shop are amazing. My dad is a retired SAFD fire fighter; and he recommended this shop to me after all of his firefighter buddies used their services too. Their pricing is phenomenal, their customer service is excellent, and they’re very honest and upfront about what needs to happen to your vehicle as far as repairs and maintenance go. This is the ONLY shop I’ll go to in San Antonio.
Recommended

RM
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RAMONA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customerVerified Customer
Been going here for years wouldn’t go anywhere else
Great mechanics
Recommended

LM
Leroy M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customerVerified Customer
Category: Service
Leroy said the customer service is courteous, fast and accommodating. They take care of their customers.
Recommended

MH
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MISTY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
verified customerVerified Customer
Car
Very good customer service and good decent prices
Recommended

NE
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nekedira e.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customerVerified Customer
They friendly smiling faces
You guys always do a great job for a reasonable price
Recommended

TG
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Genuineness and honestly
Customer service was great. Explained everything in a language i understood
Recommended

DO
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DONNA O.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2021
verified customerVerified Customer
Awesome service
They guys are bery helpful
Recommended

EM
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ENRIQUE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
verified customerVerified Customer
2006 Toyota Tundra leveling kit
Had a leveling kit installed. They did an awesome job and the price was extremely reasonable. Mr. Polo knows his business and keep his customers happy I'm really glad I went to their auto shop
Recommended

ER
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ELLEN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customerVerified Customer
the service and price
The staff and service are very great being coming here for years love it..
Recommended

JC
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JANIE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customerVerified Customer
Fast,Friendly & very Helpful.Highly satisfied customer.
I highly recommend Rodriguez Point S Mechanic Shop. Workers are very helpful, friendly and quick to your service. They fixed my back lights in no time. They didn't over charge me at all. I'm definitely going to keep them as my mechanics & I'm going to bring my car to them anytime I need my car worked on. AGAIN, I HIGHLY RECOMMEND THESE MECHANICS..
You "WILL" be satisfied.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customerVerified Customer
Great customer service but not very considerate
Helpful mechanics and very knowledgeable!
Been a few times to change my oil and the guy does a good job only thing I recommend is brake light should be reset when its done. This is my second time not having it reset. I live across town so ill just figure it out but it would be nice to have it done.
The mechanic that did my brakes was very nice and did a good job. I say not considerate because my driver side mat was dirty with black feet print marks and full of oil! So was the steering wheel door handle and center console!!! I understand it may get dirty but for it to be the wasly it was I feel was almost careless. Maybe a brief wipe down afterwards or even the floor mat paper covers would be useful. Anyhow I still recommend the place to friends and family because there is not alot of places i do trust with my vehicles and here i do.
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