Ron Marhofer Hyundai of Green


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1389 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.5714314/5Overall Rating 4.5714314/5Overall Rating 4.5714314/5Overall Rating 4.5714314/5rating 4.5714314
Original
Overall Rating 2.71429/5Overall Rating 2.71429/5rating 2.71429rating 2.71429rating 2.71429
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Lisa J. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"miss"
pleasant to deal with an knowledgeable about my sonata
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/20/2018 07:33 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/20/2018

Lisa

Thank you for taking the time to provide such positive feedback. I am very glad to see we were able to provide a great experience during your recent visit here at the dealership. Here at Marhofer providing such an experience is always one of our main priorities. In the future, please let us know what we can do better to earn that five star rating. If you have any questions or concerns please feel free to reach out

Thank you



Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Twyla N. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I always have a good experience with the nice, friendly, and knowledgeable staff.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 02:18 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/19/2018

Twyla

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Michael U. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Friendly staff. Prompt service. Nick does a great job in the service dept.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 11:54 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/19/2018

Michael

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD COMMUNICATION ABOUT REPAIRS AND PRICING"
STAYED IN TOUCH WITH ME AS THEY WORKED ON THE VEHICLE. DIDN'T PRESSURE ME TO DO EVERYTHING THAT NEEDED TO BE DONE. DELIVERED VEHICLE ON TIME AND IN GOOD SHAPE.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/19/2018 09:19 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/19/2018

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Marvin H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
Service was very satisfactory & thorough. Needed a first time oil change & car wash for our new Hyundai. Quick service and friendly staff.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:49 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/18/2018

Marvin

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Robert S. on 01/18/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Dealership, Rotten Company"
Marhofer is an excellent dealership and I recommend them to all, as long as they don't buy a Hyundai
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 11:45 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/18/2018

Robert

Thank you for taking the time to provide excellent feedback and speak to me today. Also, thank you for taking the time to spreak with me on the phone. I am very happy to see that we here at Marhofer have built a relationship with you of trust and respect. If you have any questions or concerns please feel free to reach out.

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Darnell J. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great visit. Not a long of a wait either. "
Very satisfied.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 12:11 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/17/2018

Darnell

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Theresa E. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everyone is polite and work done quickly and efficiently.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:37 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/17/2018

Theresa

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Tabatha G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
Thanks again for checking the recalls my car had. The service dept was very good and they explained everything well. I purchased my car at another dealership that was my first time coming to you guys. I will be back to you guys!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:20 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/17/2018

Tabatha

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Rebecca M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Good service, nice people.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:06 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/17/2018

Rebecca

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you



Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Summer Y. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
I brought my car in for an oil change. They got right in and were quick! They inspected my car after a concern I had and they took care of it right away.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:36 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/16/2018

Summer

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
James F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy "
Always quick and easy
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:39 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/16/2018

James

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Verified Customer on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All around positive experience........"
Everyone did a very good job......bravo!đź‘Ť
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 06:26 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/16/2018

Thank you for taking the time to provide such positive feedback. I am very glad to see we were able to provide a great experience during your recent visit here at the dealership. Here at Marhofer providing such an experience is always one of our main priorities. In the future, please let us know what we can do better to earn that five star rating. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Lisa G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 Accent"
Great team, nice group of people to work with. Always patient and kind when answering all of my questions!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:06 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/15/2018

Lisa

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you



Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Cheryl R. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Chuck makes the service"
To me Chuck makes the service department no matter what time of the day you go in for service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:47 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/15/2018

Cheryl

Thank you for taking the time to provide feedback on your service visit. I am glad to see that Chuck has been able to build a relationship with you and has provided great experiences during all of your visits. In regards to your tire pressures we will be reaching out to you today to resolve the issue and see what happened that made you feel rushed. We look forward to provide a 5 star experience at all future visits. If you have any questions or concerns feel free to reach out.

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
John B. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff "
Easy to make a appointment. The amenities
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 11:51 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/14/2018

John

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com

Kelly T. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff!"
The staff is always friendly, and they work in a timely and proficient manner.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 10:57 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/14/2018

Kelly

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Friendly Service"
Took less than 1 hour to replace my shock for car. Pleasant surprise.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:49 AM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/14/2018

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Verified Customer on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"place was fine no issue"
I like the vehicle with the exception of the tires that do not last. I replaced the 1st set around 23k not to good.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 05:05 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/12/2018

Thank you for taking the time to provide such positive feedback. I am very glad to see we were able to provide a great experience during your recent visit here at the dealership. Here at Marhofer providing such an experience is always one of our main priorities. In the future, please let us know what we can do better to earn that five star rating. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
Housten H. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service like it should be"
Outstanding service from the initial scheduling to the final pickup. Recommended without hesitation.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 03:49 PM
Tyler S. at Ron Marhofer Hyundai of Green responded on 01/12/2018

Housten 

Thank you for taking the time to provide such positive feedback. I am very happy to see we were able to provide a great expereince during your last visit. That is definitely something we strive for no matter the reason for a visit to the dealership. We look forward to continuing this during all future visits. If you have any questions or concerns please feel free to reach out

Thank you


Tyler Schultz
Customer Relations Manager
330-644-8200
tylerls@marhofer.com
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