Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

492 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


JK
Jackie K.
Akron, OH
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jackie said that they always worked on his vehicles.
This review was collected via phone interview by Customer Research Inc.

RF
Rob F.
Cuyahoga Falls, OH
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Rob said the staff was friendly. He received great service and the pricing was fair. They did excellent work troubleshooting his vehicle and fixed it right.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Ohio
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Eric said the customer service was incredible. He stated that he was treated like family and was told to bring his vehicle back right away if there were any problems.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Akron, OH
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Jim said that he recommends this business for service all the time.
This review was collected via phone interview by Customer Research Inc.

TP
Tami P.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Michael. He said everyone is polite and the repair is done right the first time.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Akron, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
David said the employees were very helpful. They provided very good service. They provided efficient work. The service was completed fast.
This review was collected via phone interview by Customer Research Inc.

DR
Dale R.
Barberton, OH
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018
Good mechanics
Work performed was good, but interior of car smelled of smoke and there were dirty prints on the interior that had to be taken care of

RJ
Richard J.
Akron, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Excellent and honest customer service and work
Salems Wrenchworks has always provided courteous and honest customer service. I went in with a flat tire and they were quite busy, but they found the time to do a quick patch on the tire. Thank you Salems Wrenchworks for your excellent customer service !

PS
Paul S.
Akron, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Paul said they do a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SE
Sarah E.
Akron, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Oil change
In and out quickly.

DR
Dale R.
Barberton, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Quality work at a fair rate
Repaired emergency break cables and had my wife's car back within a hour.

CS
Chuck S.
Akron, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Newer Car
Transitioning from one vehicle to another can be stressful. Fortunately the trusted team at Wrenchworks is ready for a thorough check to confirm I'm getting a quality vehicle. Chris quickly discovered frayed wiring under the hood, allowing me to have the dealer repair the damage at no charge before I bought the car. I can always count on this level of professional diligence with every visit. Thanks Chris!

SB
Steve B.
Ohio
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Steve said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Medina, OH
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
I won’t go anywhere else
As always, stellar experience. On time appointment, good communication, work completed in timely manner at a fair price.

SP
Sheila P.
Akron, OH
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Sheila said there was an issue with time. The staff member promised her a free oil change the next time she comes in. She stated she was happy with the way he addressed the situation, and he apologized for it.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Barberton, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Barberton, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Overall experience with this shop
All good

TW
Tom W.
Akron, OH
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Tom said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

TG
Todd G.
Akron, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Lynn. She said they always go to the business, and the staff treat them very well.
This review was collected via phone interview by Customer Research Inc.

DG
Doris G.
Clinton, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Doris said they are always happy with the work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 492 in total