Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

500 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DR
Dale R.
Barberton, OH
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018
Good mechanics
Work performed was good, but interior of car smelled of smoke and there were dirty prints on the interior that had to be taken care of

SP
Sheila P.
Akron, OH
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Sheila said there was an issue with time. The staff member promised her a free oil change the next time she comes in. She stated she was happy with the way he addressed the situation, and he apologized for it.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Barberton, OH
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Spoke with Susan.She said her husband Bill had a little problem with a new employee at the business.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Akron, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018
Quick service!
I work at an health agency that requires me to drive my own car. I was having problems with the car NOT charging. I phoned Salem's and explained my situation. I was told to bring to car to them. Instead of me having to lose a day's work and pay, Salem's had me on the road again in about an hour. That is super service. I realize that they might not always be able to do such great service, but Salem's hasn't let me down so far. Great service and a great job.

DL
Darnell L.
Tallmadge, OH
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
good work
they do great work at a cheaper price than most and they seem like good people

RS
Robert S.
Canal Fulton, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Robert said the business does a good job and he will use them again in the future.
This review was collected via phone interview by Customer Research Inc.

AM
Angela M.
Akron, OH
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Angela said she liked the employees and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Akron, OH
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Jeff said the battery took a little longer than expected, but the mechanic did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Cindy C.
Akron, OH
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017
GREAT
Chris is a marvelous business owner. He listens to his customers and provides assistance accordingly. Scott is a great assistant in this process

JB
Joseph B.
Akron, OH
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Joseph said the service was good.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Akron, OH
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
fast reliable service
needed a sparkplug checked replaced in less than 15 min

SW
Shawn W.
Akron, OH
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Shawn said it took a little longer than he expected. Other, than that it was fine.
This review was collected via phone interview by Customer Research Inc.

RH
Ruth H.
Cuyahoga Falls, OH
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2016 Category: Service
Ruth said she was indifferent towards the final cost. The business was nice, helpful and clean. They showed her a model of what was going to be fixed and they were informative.
This review was collected via phone interview by Customer Research Inc.

LJ
Lamont J.
Akron, OH
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2016 Category: Service
Lamont said they had good prompt service and the technician was really good.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Canal Fulton, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2016 Category: Service
Robert said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

LW
Lynn W.
Clinton, OH
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2016 Category: Service
Lynn said it was good work.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Akron, OH
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2016
Civic
Good people

JP
Jacques P.
Akron, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Jacques said overall, the service there is pretty good. He had a few issues regarding a part. The problem was repaired and he finds this business to be quite competent.
This review was collected via phone interview by Customer Research Inc.

NJ
Nancy J.
Akron, OH
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Nancy said they did a great job. It was done in a timely manner and it was also done for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Barberton, OH
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2015 Category: Service
Dale said it took a little longer for the business to repair his vehicle due to a parts delay, but they provided good service. He could not recall exactly how much longer the delay took.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 26 in total