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Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

480 Reviews

99% Would Recommend
Latest Review about 14 hours ago

Reviews


RT
Robert T.
Barberton, OH
Oldsmobile Alero
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/29/2016
Salems Wrenchworks does not accept responsibility for damage they caused.
You ruined our starter by spilling cleaner on it, then you charged us to replace it. That's not just bad service, it's bad business! Your overall rating is NO STARS OUT OF FIVE.
Chris S. from Salems Wrenchworks responded on 05/02/2016

I'm sorry that you aren't happy with Wrenchworks. The cleaner that we put in your engine wasn't spilled on your starter and is a slow working cleaner. There was only one pint installed with 5 quarts of motor oil. We repaired the oil leak as soon as it was spotted. Oil leaks on starters very frequently and doesn't cause starter failure. It may have been the cranks but doesn't start condition on the previous repair that caused the starter failure. As our reviews show we run an honest auto repair shop and take a lot of pride in doing so.


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