Ron Tonkin Toyota


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

8045 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5Overall Rating 4.1764706/5rating 4.1764706
Original
Overall Rating 1.9411765/5rating 1.9411765rating 1.9411765rating 1.9411765rating 1.9411765
95% Would Recommend
77% Business Response
Latest Review about 1 hour ago
CHANG BAWM L. on 02/24/2018
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"Great Experience "
Daniel Tuayachi was a wonderful person to help with my purchase !He also took the time to show me all of the different features work and to setup my phone.
Vehicle: Toyota RAV4
Category: Sales
Sales Date: 02/23/2018
Review Created: 02/24/2018 09:09 AM
LINDSAY B. on 02/23/2018
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"The stars are for Troy in service"
He’s fantastic.

I’m reserving judgement on the service department of the dealership given previous interactions with different service reps.

Troy has made me want to continue working with Ron Tonkin!
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/23/2018
Review Created: 02/23/2018 07:14 PM
DOUGLAS M. on 02/23/2018
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"oil change"
in and out. great!
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/23/2018
Review Created: 02/23/2018 04:07 PM
STEFANIE F. on 02/23/2018
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"Great service!!"
Fast and spectaurlar service!
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/21/2018
Review Created: 02/23/2018 02:08 PM
KEN Z. on 02/23/2018
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"Generally happy with theservice I received"
The only criticism I have. The shuttle driver when we were leaving still in your lot was driving in the middle of the lane forcing other people to get completely over to the right up against your cars I mentioned something to him and he didn't deviate. And he only used one hand on the steering wheel the whole time.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018 12:49 PM
GRETCHEN J. on 02/23/2018
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"Great!"
The kind caring help I receive!
Vehicle: Toyota Prius c
Category: Service
Service Date: 02/19/2018
Review Created: 02/23/2018 12:19 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Cheers to amazing service, Gretchen! Thank you so much for your business. :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
CAROLYN A. on 02/23/2018
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"Terrific Toyota"
Quick comfortable and great service
Vehicle: Toyota Camry
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018 10:58 AM
GARY W. on 02/22/2018
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"great customer service in the service department"
I was met as I drove into the service Department and processed promptly. My request was handle properly and the service was completed 15 minutes faster than the original estimate.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/22/2018
Review Created: 02/22/2018 11:19 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

This is great, Gary! Thank you for sharing your amazing experience. We are always so happy to service your Highlander. Enjoy your weekend :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
JORDAN C. on 02/22/2018
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"Helpful and patient service"
patient, no pressure, helpful!
Vehicle: Toyota C-HR
Category: Sales
Sales Date: 02/22/2018
Review Created: 02/22/2018 09:43 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Cheers to great service, Jordan! Thank you for trusting us to service your awesome C-HR! I hope you have a wonderful weekend :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
ALICE B. on 02/22/2018
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"Best customer service "
Quick service, very nice employees, good location
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/21/2018
Review Created: 02/22/2018 07:20 AM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Thank you thank you, Alice! :) Enjoy your weekend!


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
JOHN L. on 02/21/2018
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" Dead Battery"
Thx for fitting me in for a new battery on such short notice. Comfortable waiting area!
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 07:59 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

You are so welcome, John! Thank you for choosing Ron Tonkin Toyota :) We so appreciate your business. Enjoy your weekend!


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
JUDY H. on 02/21/2018
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"Great service"
Fast and courteous service. Bobby kept me informed throughout
the service appointment.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 05:48 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

This is amazing! Thank you for sharing, Judy! Have a great weekend :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
JERRY C. on 02/21/2018
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"Mitchell Rocks"
I brought my 2007 RAV in for routine oil change and recall. Mitchell was very professional and went over some other maintenance I could choose to have done while I was there. He then got me on the next shuttle home and service was completed in estimated time given.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 10:54 AM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

This is awesome! Thank you for sharing your service experience, Jerry! Your business is much appreciated. We are so happy to service your RAV4. Enjoy your weekend!


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
RICHARD M. on 02/20/2018
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"customer"
Fast and friendly service as always.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/20/2018
Review Created: 02/20/2018 10:25 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Cheers to 5 star service, Richard! Have a fantastic weekend!


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
KATHLEEN G. on 02/20/2018
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"Fantastic customer service"
We were treated right away. Told it could take up to an hour, took about 30 minutes... All questions answered and more info given. Super experience.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018 08:31 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Thank you so much for taking the time to visit us in service, Kathleen! We are so happy to be part of your Rav-4s up keep. Have a great weekend! :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
PATRICK M. on 02/20/2018
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"Buying my car"
Buying my car online and being helped by Erin Chinn made the entire experience something that I would recommend
Vehicle: Toyota Prius c
Category: Sales
Sales Date: 02/15/2018
Review Created: 02/20/2018 05:18 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Congratulations on you new Prius C, Patrick! We appreciate you taking the time to come in to visit Erin! We hope you have a fabulous weekend.


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
GARY G. on 02/20/2018
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"Another great visit"
Some of the friendliest people to deal with. No pressure, just recommendations on what your car needs
Vehicle: Scion xB
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018 04:56 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/23/2018

Thank you for your feed back, Gary! We appreciate your business. Have a wonderful weekend :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
KIMBERLY J. on 02/20/2018
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"Great job"
I went in for a service that was expected to take an hour and 15 minutes, but wound up getting it done early. Brian was very polite and helpful. Overall, great job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018 12:18 PM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/20/2018

Thank you for sharing this great experience, Kimberly! We so appreciate your business.


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
IVALEE C. on 02/20/2018
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"Repairs"
They were fast and got me in right away.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018 09:38 AM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/20/2018

Cheers to fast service, Ivalee! Thank you for your business.


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
CHRISTOPHER B. on 02/20/2018
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"Always accomodating"
I needed wiper blades for my Rav4. Just stopped in to have some put on. They got me in as fast as they could. It was a busy day there. I didn't mind waiting.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018 08:54 AM
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Melissa C., Customer Relations Manager at Ron Tonkin Toyota responded on 02/20/2018

Thank you, Christopher! We so appreciate your feedback. Have a wonderful day! :)


Melissa Castillo

Customer Relations Manager
Ron Tonkin
(503) 408-4560
melissa.castillo@tonkin.com
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