Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

340 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


RA
Ruth A.
Prince George, VA
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018
Do what you ask for
Get the job done,

JE
Japheth E.
Petersburg, VA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Japheth said they did a great job.
This review was collected via phone interview by Customer Research Inc.

HW
Harold W.
Prince George, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Good job
Friendly family owned business!

LR
Lorraine R.
Virginia
Dodge Magnum
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Lorraine said Ronnie is very detailed and cautious with what he does. He does great work and she appreciates him. She would rather take her vehicle to him than any other repair facility.
This review was collected via phone interview by Customer Research Inc.

RH
Reginald H.
Petersburg, VA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Reginald said the service was good.
This review was collected via phone interview by Customer Research Inc.

ST
Sharon T.
Petersburg, VA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sharon said she has been a customer for years. They are efficient and get the job done.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Petersburg, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Michael's wife. She said the staff at the business were caring, friendly, very professional, and they know what they're doing,
This review was collected via phone interview by Customer Research Inc.

SG
Sharonda G.
Prince George, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sharonda said she had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

SC
Syliva C.
Disputanta, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Keith. He said the work was good.
This review was collected via phone interview by Customer Research Inc.

MM
Marsha M.
Petersburg, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great job.....
Thank you so much for the job you done on the 2002 ford truck. Thank you for getting to it in a timely manner.....from Marsha...

MC
Marissa C.
Petersburg, VA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Marissa said her vehicle broke down in the middle of the night. It got towed to this business, and the staff was able to fix it the next day.
This review was collected via phone interview by Customer Research Inc.

RV
Rhiannon V.
Disputanta, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Rhiannon said she has been dealing with them for years and never had any discrepancies.
This review was collected via phone interview by Customer Research Inc.

JT
Juanita T.
Petersburg, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Juanita said she likes Ronnie's personality and the fact that he was interested in taking care of her vehicle. She appreciates his service and his kindness. He took her vehicle in and completed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

QG
Queen G.
Virginia
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Queen said they were pleased with the work this business did.
This review was collected via phone interview by Customer Research Inc.

SJ
STEVEN J.
Petersburg, VA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018
Work done on my car
Wonderful experience at Ronnie's. Look forward to seeing him again. Thanks man!

DT
Donte T.
Virginia
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Donte said this business fixed his vehicle and they didn't try to charge him for unnecessary work.
This review was collected via phone interview by Customer Research Inc.

QP
Queenie P.
Mc Kenney, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/22/2018
He's a fraud
Ronnie is a fraud. Paid him to change my brakes, he lied and said it was another problem. Next day my brakes were still messed up, took it to another mechanic, they said all I needed were my brakes changed nothing else. I've told other people about him and come to find out he likes to take advantage of women.
Pat W. from Ronnie's Automotive Services Inc responded on 06/23/2018

Hello Ms. Person, at Ronnie's Automotive Services we take great pride in servicing our customers. The date of service ( Sunday we are closed) and name on the review can not be located in our system. If you have your invoice from the other mechanic and the one from our establishment please stop by and we would be more than happy to rectify the problem.
Ronnie's Automotive Services has be established for over 20 years and defrauding or taking advantage of a customer male or female is not a practice we entertain.  
Sorry for any inconvenience this may have caused.
Thank you,
Ronnie, Sr.
Contact us 804.861.3141 


DW
Deaunta W.
Virginia Beach, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Deaunta said everyone was really good and helpful. They got his vehicle done in a day. He stated he felt at home.
This review was collected via phone interview by Customer Research Inc.

KB
Kierra B.
Virginia
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Kierra said the staff provided great customer service, and her vehicle has been running well.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Petersburg, VA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Eric said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 340 in total