Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

130 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


DB
Dean B.
Gig Harbor, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Business as usual.
Every time the same old thing. Great service. Great people. The same old thing never gets old.
Remember to Roo everything you do!

KP
Kelso P.
Tacoma, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Kelso said the staff does excellent work and is superbly kind. His thanks them and Josh.
This review was collected via phone interview by Customer Research Inc.

AG
Andrew G.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Andrew said there were no problems at all.
This review was collected via phone interview by Customer Research Inc.

JP
Janice p.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Janice said the staff are really helpful and she trusts them with her vehicle. She stated that they are always courteous and get their customers in for service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CW
Chuck W.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
You can always trust roopair to not over sell!
Just took car to Puyallup Subaru for warranty air bag repair. They recommended $1000+ in additional repairs. Roopair guys did same inspection and gave car clean bill if health. The only thing they agreed on was need for new air filter for engine

EH
Emily H.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Emily said the business has always done well by her.
This review was collected via phone interview by Customer Research Inc.

CK
Christian K.
Tacoma, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Always good, always friendly.
Got my routine oil change. Done in about 10 minutes.

DS
Doug S.
Bow, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great Service
The only place I take my car, these guys know their stuff!

JC
Janett C.
Washington
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Janet said the service was outstanding. The process was explained well and she was kept informed. She stated that Josh was very educational and she appreciated his help.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Daniel said the staff at this business did a great job. They explained everything clearly to him about his service.
This review was collected via phone interview by Customer Research Inc.

HH
Hilda H.
Lakewood, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great service and value!
I would definitely recommend Roopair for all your Subi repairs!

BW
Brian W.
Puyallup, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Brian said they have excellent service and outstanding prices and they are very reputable.
This review was collected via phone interview by Customer Research Inc.

KJ
Kambra J.
Puyallup, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Kambra said this business is awesome and its hands down the best mechanic she has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
60 K Service
Josh is great. Car ready before promised time. Very satisfied

RS
Rob S.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Always A Pleasure
Just in for an oil change. But, when it was done they informed me the front brakes are close to needing a change. They are very good at giving me a heads up on up coming maintenance requirements and what’s needed now, what can wait a bit, and what should be done but isn’t required. In the past, during a ‘simple oil change’, just by listening to the engine driving it into the bay, my alternator sounded off and they verified it was failing. Saved me from it failing completely on its schedule not mine.

DM
Dee M.
Lakewood, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Roopair knows Subaru best in the NW!
Unquestionably, Roopair brings us the most knowledgable Subaru service in the NW. Josh, and Dan, and their team really know our cars and can service all issues efficiently, and offer up the best value for your maintenance and repair dollar. This is "the place" to take your car!

FM
Fred M.
Tacoma, WA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Fred said he has used the business for quite awhile and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JT
Janet T.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Janet said this business has always done a great job and she's very happy.
This review was collected via phone interview by Customer Research Inc.

DB
Dillion B.
Washington
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Dillion said the business was friendly and knowledgeable and they took good care of him.
This review was collected via phone interview by Customer Research Inc.

AG
Aaron G.
Fircrest, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Aaron said he loves the honesty and integrity the business works with.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 130 in total