ReScore Reviews™ (38)

ReScore
Overall Rating 4.4999992/5Overall Rating 4.4999992/5Overall Rating 4.4999992/5Overall Rating 4.4999992/5rating 4.4999992
Original
Overall Rating 1.89474/5rating 1.89474rating 1.89474rating 1.89474rating 1.89474
93% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Joyce J. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"jjs"
They fit me into schedule at last minute. Only problem was after, rotated tires and then got a message on the dashboard that all 4 tires were inflated to different psi's. Had to go to a local garage to have them adjusted.l
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 07:30 AM
Gay S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service done in the time frame you are told initially."
As always the staff are courteous and knowledgeable. You feel they are looking out for you and not there to only make money. They are always reasonable about what your vehicle may need and never do more work than you have agreed to.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:24 AM
Martin R. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Oil Change was done quickly. Service was good.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 05:41 PM
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always dependable service.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:07 PM
Michael D. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No pressure everyone treats you kindly"
I will return for more service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 12:54 PM
Sharon C. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant employees "
Good job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 09:57 AM
Daniel M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Been going there for years...
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 04:23 PM
Thomas P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick...easy in and out"
excellent service dept.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:49 PM
Kelly W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My experience with this dealership was wonderful! Great customer service and they were able to fix my car in the same day! I will continue to take my car to Rosen and will recommend them to others.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 06:55 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/18/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Jane B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great rosen"
As always, a wonderful experience at Rosen, thanks to all especially Ron Mercut!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 03:18 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/18/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and are very happy to have you as a loyal Rosen Hyundai and Genesis customer.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Robert Z. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff with great attitudes"
Friendly staff with great attitudes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:11 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/18/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Dan P. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location"
Jennee, my son was in town and had an oil change and tire rotation completed. He said the wait was only about a half hour. Much improved from my last visit. Please keep us posted on the service department expansion you had said would be coming. You are over capacity and this would be well received at the Algonquin location.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:46 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/18/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Donna L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and efficient. Very courteous."
Service man at the desk was very courteous, efficient and professional.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:06 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/18/2017

Thank you for letting us service your vehicle it is or pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Elizabeth C. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall the people are friendly and helpful. However, the shuttle service needs improvement."
Service is good. Just need better communication with shuttle/drivers.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:08 AM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/17/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Carol T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department is very friendly and helpful."
The warranty recalls + oil change were done in a timely fashion. Car was returned when promised.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:59 AM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/17/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go the extra mile "
Quick and friendly service. Highly recommend.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:49 AM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/17/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service reps and quality of vehicle service."
.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:11 AM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/17/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Harry J. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Quick service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:56 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/17/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Elizabeth L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fair"
I always receive excellent service, fully explained, at a reasonable price. Also grateful for the pick up service as needed when repairs are needed.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:39 AM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/16/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
Peter R. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE HAS IMPROVED"
THE SERVICE HAS IMPROVED.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 10:11 PM
Linda L., CUSTOMER REPRESENTATIVE at Rosen Hyundai responded on 10/16/2017

Thank you for letting us service your vehicle it is our pleasure.
We welcome your feedback and look forward to seeing you in the future.

Linda Linnell
Customer Representative
847-854-6700
llinnell@rosencars.com
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