Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

4878 Reviews

ReScore Reviews™ (162)

ReScore
Overall Rating 4.3456765/5Overall Rating 4.3456765/5Overall Rating 4.3456765/5Overall Rating 4.3456765/5rating 4.3456765
Original
Overall Rating 2.2098752/5Overall Rating 2.2098752/5rating 2.2098752rating 2.2098752rating 2.2098752
92% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Austin, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
On time.
Very helpful. On time.

Verified Customer
Round Rock, TX
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Fast service
I needed my car back for an upcoming trip and Ray made sure my car was ready with time to spare.

Verified Customer
Georgetown, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Service
Great service, took a while though
Service was great. They have awesome coffee and people are nice. Service took a little long but I feel that’s how it is everywhere.

AM
Anita M.
Liberty Hill, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great customer service, friendly staff.
Great customer service, friendly staff.

CG
Carolina G.
Pflugerville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Friendly!
Emplyees are very friendly and helpful!

TC
Tanya C.
Georgetown, TX
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Dealership that truly cares
Ray was extremely helpful when asking questions regarding my vehicle. He would quickly call back when he wasn’t available. I also swear my car is running better than before. My mph is much higher!!!

TQ
Toan Q.
Austin, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great service
Would recommend this to my friends

CS
Christina S.
Round Rock, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great service
My service technician got my car done quickly.

SP
Steve P.
Austin, TX
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Auto
Dealership was clean & service guy Kenny was very helpful & pleasant

DM
David M.
Round Rock, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Made it right!
Patti was awesome and went out of her way to help me and make sure I was satisfied when I left.

Verified Customer
Round Rock, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great dealership
Great service and price.

SC
Santos C.
Austin, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Auto Service
Excellent attending.

CW
Claudia W.
Austin, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Everyone so friendly and make you feel like you matter.
Service advisor Kenneth McGill was very professional and pleasant. He took care of my service needs.

Verified Customer
Round Rock, TX
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Efficient
Despite a big surge in walkup (driveup) customers, my appointment was honored and Ray's promised timeline was accomplished.

LM
Lauren M.
Austin, TX
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Waiting in Style
Between the awesome staff of Round Rock Hyundai and the waiting area, it's hard to be unhappy and impatient. Will always wait for exceptional service.

CS
Chester S.
Liberty Hill, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Long oil change
Two hours for an oil change seems like a long time, but, I think it's well worth it. It's about a 20 minute drive from my house to the dealer and there are plenty of "Fast" oil change places on the way there. After servicing my car at the dealer for over a year I decided to go to one of the oil change places because it was closer and a little cheaper. YOU GET WHAT YOU PAY FOR. I kept getting oil spots on my garage floor and couldn't see where it was coming from. I took it back to the dealer and told them I had just had an oil change two weeks ago and could they check it out. Turns out that the place I had brought it to had installed the wrong oil filter and the drain plug had the wrong gasket on it and WAS ONLY HAND TIGHT. I guess you know if the drain plug falls out and all the oil drains out of the engine what happens to the engine. Never again will I take it anywhere but back to the dealer for all work on my car.

JP
Jean P.
Cedar Park, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great service!
I was greeted with a smile as soon as the doors opened. They took care of my car quickly. When picking up my car, it was also expedient.

ML
Michael L.
Round Rock, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
BIGGLEW HAPPY CAMPER
JR you the man

Verified Customer
Austin, TX
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
State inspection
Good service but took longer than I expected.

RB
Rick B.
Thorndale, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Repair intake manifold on my Santa Fe
JR Renteria was courteous, friendly, and knowledgeable. I've dealt with him before, he's really good. The repair work on the engine was good as usual.