Reviews that include

Oil Change 300

Care 244

Problem 123

Issue 121

Maintenance 86

Recent Reviews

Cari C.

Cedar Park, TX

06/16/2023

Category: Service

Disappeared with the ethics here

I purchased a car for my 18 year old son at Round Rock Hyundai for 16,000. I was looking for a safe and reliable car that he could drive. This car broke down on the 183 highway only six months after purchasing it after guaranteeing me that the car was fully inspected and safe. I spent over two thousand dollars in repairs on this car. In May the car broke down another time putting my sons life at risk again on the highway. I had the car towed to Round Rock Hyundai and again explained how this car is causing me financial and emotional stress. Additionally, my son is unable to get to school and work safely due to he issues this car has. I was told that Round Rock Hyundai, specifically Chase the used car manager, would buy it back for $8,500 (May 12th) if I got the catalytic converter replaced. Knowing I owed $10,00 on this car at the time, I was willing to take the hit to get rid of this terrible car. Sadly when I came back after getting the car fixed (one month later) the used car manager, Chase Abrego, quoted me $7,000. They showed me the blue sheet from May 12th with the original offer and said that the car needs more work and the price was changed. We didn't even drive this car except to get it fixed and back to Hyundai. This company lied to me to get me to go get the car fixed and then offered $1,500 less. After reading the latest google reviews, it appears that this behavior is common for this company.

View all Reviews

Businesses Near You

Dependable Diesel & Car Care