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Roy Hendrick's Muffler & Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,289 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(804) 639-9711

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
17000 Hull Street Rd Moseley, VA 23120
Roy Hendrick's Muffler & Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,289 Reviews)

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2026
verified customerVerified Customer
5
Good welds. Pricy.
Originally got quoted $300 for my exhaust getting welded with an adapter. After talking with the front desk guy he brought it down to $260, which I still think is pretty steep for a 30 minute service and just charging labor. The job was done good but I’m still not happy with the price, expecially when my father was charged less than half what I was charged for a similar job.
JASON H., President from Roy Hendrick's Muffler & Automotive responded on 01/07/2026 04:22 AM

We appreciate your feedback regarding your recent experience with us. It's important to us that our pricing reflects the quality of service we provide, and we strive to ensure that all customers feel satisfied with their investments. It’s understandable to feel concerned about pricing, especially when other experiences differ. Your comments will help us evaluate our rates and improve our communication regarding our services. We’re glad to hear that the job was completed to your satisfaction. If you have any more thoughts or concerns, feel free to reach out. 🛠️

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