Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 1482 Reviews )

99% Would Recommend
Latest Review about 20 hours ago

Reviews


AH
ANGIE/EDDIE H.
Rockwood, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019
Great receptionist and Manager
Always greeted in a welcoming manner and they take time to explain what your issues are.

PW
PETER W.
Oak Ridge, TN
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
Professional customized service
Great diagnostic skills with professional and reasonably priced service

TH
Tim H.
Knoxville, TN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Tim said this business did very good.
This review was collected via phone interview by Customer Research Inc.

MG
MARGORIE G.
Knoxville, TN
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019
Excellent experience
First time visit and will be definitely return

RD
Rob D.
Knoxville, TN
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Rob said the staff shot him straight on everything. They were good, honest people.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oak Ridge, TN
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Excellent service fair price
RT Clapp provides excellent service at a fair price. I have been a customer for more than 25 years.

SS
SHANNON S.
Knoxville, TN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
First time visit
I went to RT Clapp on a friend’s recommendation. They were excellent! Very friendly, prompt and great communication. The serve department let me know exactly what was wrong, we’re very honest and the price was excellent. I was so pleased that my mom is taking her car there this week and my husband is making an appointment for next week. I highly recommend RT Clapp!

DC
DEBBIE/DAVID C.
Oliver Springs, TN
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019
Using the right mechanic when preferred !!
I feel the work is performed better at a higher quality when Tim Foster does it

SJ
SCOTT J.
Oliver Springs, TN
Chevrolet Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Great Service Once Again!
Had overheating issue with my business work truck yesterday on the way to a job. Called Barry to give him a heads up that I will be bringing it by and may even need it towed. I was going to unload some tools first. He made some notes and said to call when I was ready. Was able to get it there myself. They got it in and had ready to go today! Quick service as always. Thanks to all at R T Clapp!!

AF
AMBER F.
Powell, TN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Very friendly and honest
Was impressed as soon as I entered the building. Very welcoming lobby and front clerk.

DR
DANNY R.
Oak Ridge, TN
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Honest
Changed oil in my truck. Fast and well priced. Takes of all my automotive repair work. Fantastic people and service.

GB
GREGG B.
Oak Ridge, TN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Good people - good service
All of the employees are friendly. There’s no BS and no push. They tell you what’s needed, they take care of your issues, and then get you out in a short time.

JP
JOEL P.
Oak Ridge, TN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Trustworthy employees; quality work
Trustworthy employees and gualitt workmanship

JK
JIM/JUDY K.
Oak Ridge, TN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
!
Always so pleasant and gets things done in timely manner!

JW
JINX W.
Kingston, TN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Friendly, personal, caring
They become like family and you trust each other

EK
ED K.
Oak Ridge, TN
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Investigated the problem with my 2002 Thunderbird and found out what was wrong for a more than fair price. Always use R.T. Clapp.
Good service for a good price!

GR
GORDON/REGINA R.
Clinton, TN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
The front office Val and Marlena are very friendly and efficient.
We have been going to RT Clapp for many years. They are honest, friendly and reasonably priced. We trust their ability to service our vehicles and feel very confident in referring other people to them. It’s a warm feeling when entering their shop.

Hope they stay in business for many years to come!

EC
Eve C.
Clinton, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Spoke with Eve's son. He said this business is fantastic and the employees take care of his mother and her vehicle.
This review was collected via phone interview by Customer Research Inc.

DE
DARRELL E.
Oak Ridge, TN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Darrell's Review
The folks at RT Clapp provide dependable and timely vehicle repair. The office staff is friendly and communicate well in keeping you informed during the repair process.

EJ
ERIKA J.
Oak Ridge, TN
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
The Best!!!
I was a walk in. I explained what was happening with my van and it was fixed without any issues, within a reasonable amount of time and at a reasonable cost. Excellent customer service!!! I would recommend RT Clapp for all your automotive needs.