Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1060 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JM
Joni M.
Harriman, TN
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joni said the technicians are wonderful. They listen to her as if she knows what she is talking about, and do not make her appear to be stupid because she is a female. There are options presented to her in regard to repairs. The technicians try and find the most economical way to get it done.
This review was collected via phone interview by Customer Research Inc.

SQ
Scott Q.
Oak Ridge, TN
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Scott said Barry provided good service.
This review was collected via phone interview by Customer Research Inc.

SY
Seth Y.
Clinton, TN
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Seth said he's had no issues with the business. The staff is straight forward and honest. They provided great service.
This review was collected via phone interview by Customer Research Inc.

KO
KEVIN O.
Knoxville, TN
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Great service
Always treated like family

TF
Tommy F.
Powell, TN
INFINITI G37 Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tommy said they have always been honest and treated him well.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Oak Ridge, TN
Nissan Maxima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Best Auto Repair Shop
The staff at RT Clapp of Oak Ridge are honest and they get to know their customers. They give suggestions on things they might find as being issues with your vehicle, but they are not pushy like a lot of other places. I trust their advice and each time we take one of our vehicles in I know its in good hands.

ND
Norman D.
Oak Ridge, TN
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Norman said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Oak Ridge, TN
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Always great service!
I won't take my vehicle anywhere else!

TE
Thomas E.
Oliver Springs, TN
Chrysler 200
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Thomas said the business did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

AW
Alec W.
Oak Ridge, TN
Hyundai Elantra GT
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Alec said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KD
Keith D.
Oak Ridge, TN
Chevrolet Avalanche
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Keith said the man who works on all his vehicles at the business does a good job, he trusts him, and always has.
This review was collected via phone interview by Customer Research Inc.

VW
vicky W.
Oak Ridge, TN
Buick Regal
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Vicky said she's always received good service and the staff does very good work.
This review was collected via phone interview by Customer Research Inc.

LH
Lyndon H.
Oak Ridge, TN
Mazda Tribute
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Emily.She said that the staff at the facility are always friendly, they do a great job and she always takes her vehicles to them.
This review was collected via phone interview by Customer Research Inc.

AM
ANNE M.
Oak Ridge, TN
Kia Sorento
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Honesty, Reliability and trustworthy
My auto GO TO has been RT Clapp for years. I couldn't imagine going anywhere else!

PF
Paul F.
Harriman, TN
Toyota Tacoma
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Paul said that everything works like clock work and he never has to worry about anything.
This review was collected via phone interview by Customer Research Inc.

LH
Lynda H.
Oak Ridge, TN
Toyota Tundra 4WD Truck
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Lynda said the staff were competent, have good prices, and they always fix her vehicle right the first time.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Clinton, TN
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Judy said the staff is respectful, nice, and honest.
This review was collected via phone interview by Customer Research Inc.

DE
DARRELL E.
Oak Ridge, TN
Chevrolet S10 Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Timely and Dependable Service
I called on Thursday, April 19th to see if I could get my 1994 Chevrolet S10 checked. The engine had been sputtering for weeks. I was promptly scheduled for an appointment on Friday, April 20th. I received a call at approximately 1:00 PM that Friday saying the problem had been diagnosed and requested permission to perform the maintenance. Permission was given. I was then called a couple hours later saying the truck was ready. The cost was very reasonable. My truck has been running great since this maintenance was performed.

Anonymous avatar
Verified Customer
Knoxville, TN
GMC Acadia
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great Service and Professionalism
Always professional, Courteous service.

DS
Delores S.
Kingston, TN
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Delores said the staff were good at their work.
This review was collected via phone interview by Customer Research Inc.