Rt Clapp of Oak Ridge

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865-482-2428
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Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1337 Reviews

5 star
94%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review about 4 hours ago

Reviews

DM
DICK M.
Oak Ridge, TN
Honda Odyssey
Verified Customer
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05/23/2019
Regular long time customer
Always quick and reasonably priced service. Reliable and good quality service.
Recommended
RR
RANDY R.
Oak Ridge, TN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
R. T. Clapp
Service is professional, efficient, and timely. Staff provides helpful, friendly advice and direction. They are always willing to take extra time to please the customer. Costs are competitive and fair!
Recommended
Verified Customer
Oak Ridge, TN
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Always Helpful
Consistancy you can count on. I highly recommend
Recommended
JP
JAN P.
Oak Ridge, TN
Mazda B2300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
They are honest.
They are very honest. That means a lot. So many people are not honest these days, especially being a female taking my vehicle to a shop. No worries at RT Clapp!
Recommended
BS
BRENT S.
Oak Ridge, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Long time customer
I have been going here for 35 years and never disappointed.
Recommended
BB
Bob B.
Knoxville, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Bob said that he was satisfied with the place.
Recommended
This review was collected via phone interview by Customer Research Inc.
GB
GABRIELLE B.
Knoxville, TN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Friendly, Caring and Trustworthy
Above and beyond customer service, thank you!
Recommended
LL
LAWERENCE L.
Oak Ridge, TN
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Alternator
Did job so well and fast couldn't have done
any better nowhere else.
Recommended
CT
CHERI T.
Oak Ridge, TN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Happy Customer
Every time I visit I feel welcomed. Customer service is great and the work is efficient. They give me all the information I need.
Recommended
EB
ELIZABETH B.
Oak Ridge, TN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Brake problem
I have been taking my car to RT Clapp for years. They have always done a great job for me and are always very friendly.
Recommended
GT
GREG T.
Powell, TN
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Staff are customer focused Always take care of me and my vehicles
They took care of everything I asked of them
I asked them to inspect air filter and replace as necessary
When it wasn’t replaced they said it was fine and I didn’t need a new one yet
Any other repair shop would’ve replaced the filter whether I needed it or not
That’s why I go to RT Clapp and recommend them to all my friends
Recommended
JC
JAMES C.
Oak Ridge, TN
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
99 Miata
Fast, courteous, and fair priced. What more could you want?
Recommended
GD
GEORGE D.
Oak Ridge, TN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Straight and Honest
I have been there twice and every time, they go out of their way to solve the problem at a lower cost. They inspected my vehicle, made recommendations and charged very little. Very genuine business and happy to let everyone know about them.
Recommended
DH
DAVID H.
Oak Ridge, TN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Mustang
Barry and the men in the shop always do an excellent job for me. This car is old and difficult to find parts for but they always seem to be able to get me going. Thanks again till next time.
Recommended
AE
AL E.
Oak Ridge, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Excellent service
Valued service, car was effectively serviced on time and for a reasonable cost. Thank you Clapps!
Recommended
DJ
DEBBY J.
Knoxville, TN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
The staff and their team members
From the time you come in for service till the time you leave you are treated with kindness and respect. Any question is answered and you will know what is wrong with your car and what it is going to cost. They are an honest and reliable group of people who strive to make you happy.
Recommended
SJ
SCOTT J.
Oliver Springs, TN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Great Service Once Again
My son's 1996 Buick continues to deteriorate. Wheel bearing went out. We dropped it off after hours and it was ready to go shortly after noon the next day. As always, quick service and good people to work with.
Recommended
Verified Customer
Clinton, TN
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Kenneth BeardenT
The people are very friendly, thorough and very knowledgeable. My vehicle was ready very quickly and also very reasonable.
Recommended
EJ
Ernest J.
Oak Ridge, TN
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Ernest said the business's employees were really nice. They went out all to take care of his problem and the price was right. He has used them before. He has another vehicle he would like them to look at.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
JANET H.
Oak Ridge, TN
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Good job and quick
They looked at my window problem Thursday evening an put in the part when I brought it back early the next morning. They took less than an hour and it now works great!
Recommended