S & P Automotive And Detailing

Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

19 Reviews

100% Would Recommend
Latest Review over 2 years ago

Reviews


AR
Adam R.
Aurora, IL
Infiniti G35
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016 Category: Service
Adam said he had some issues with the facility, but they took care of them.
This review was collected via phone interview by Customer Research Inc.

SN
Saira N.
Romeoville, IL
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2016 Category: Service
Saira said they were friendly, but their computer was slow and it took longer than it should have.
This review was collected via phone interview by Customer Research Inc.

EP
Enrique P.
Plainfield, IL
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016
fast and friendly service.
This Shop is great because Andy was friendly, fast service and his prices were very fair. And very honest about the services provided to me

PC
Pedro C.
Naperville, IL
Infiniti QX56
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Pedro said the service provided by this business was good. He has had no issues with the vehicle so far. They were easy to work with, had open communication and completed repairs as quickly as possible considering the work required.
This review was collected via phone interview by Customer Research Inc.

JT
Janet T.
Plainfield, IL
Honda Accord
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2015
Good service
Very honest information provided without any sale pressure

KB
Ken B.
Plainfield, IL
Lincoln LS
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/07/2015
FWIW, I've never seen a 4 or 5 star mechanic
Being that I personally take care of almost all my auto repairs, I continue to dislike the practice of repair parts markup by shops. Somewhere around 1-1/2 times the actual cost, I feel comfortable with, but when it exceeds double and nears triple what I can buy the top of line component for, there is an issue. I further dislike that I am simply billed for parts, with no detail of the brand. If the lowest cost brand was installed, I'm looking at paying greater than 4X the cost and also at risk of part failure. Auto shops are already charging $100+/hour, that should cover the overhead plenty and there should be no need to profit so heavily on the parts. I also dislike the practice of billing for shop supplies, this is just another cost that should already be built in to hourly rate. Finally, the vehicle was returned a bit muddy, due to the lack of a paved lot. Andy is a heck of nice guy, don't get me wrong, and the repair was completed quickly, hence the 3 stars. I may use S&P again, depending on the repair needed.

BP
Bob P.
Plainfield, IL
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Bob said the service provided by the employees at this business was good and he was happy with the results.
This review was collected via phone interview by Customer Research Inc.
Andy J. from S & P Automotive And Detailing responded on 10/16/2015

Thank you very much for choosing S & P Automotive. We appreciate your business and hope to see you again for your automotive needs.


LE
Lopez E.
Aurora, IL
Chevrolet Chevy Express
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2015 Category: Service
Spoke with Miguel. He said he had to wait at this business for two hours, but he would recommend them because they can do the work faster.
This review was collected via phone interview by Customer Research Inc.

JY
James Y.
Melrose Park, IL
Chevrolet Chevy Express
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015 Category: Service
James said everyone was very friendly. They provided good customer service and it was easy to deal with them. He had a good turnaround time and their prices are good.
This review was collected via phone interview by Customer Research Inc.

AK
Abdullah K.
Bolingbrook, IL
Kia Soul
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Abdullah said that this business always serves him on time. The prices are very good and affordable.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Woodridge, IL
Chevrolet Caprice
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Brakes and oil change
Always friendly, professional and accommodating as far as possible. Great job and thanks.

MI
Margaret I.
Joliet, IL
Volkswagen Eos
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Margaret said this business did a great job. They even stayed late to complete the repairs on her vehicle.
This review was collected via phone interview by Customer Research Inc.

FK
Florence K.
Joliet, IL
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014 Category: Service
Florence said the owner Andy and the mechanics are very honest and they did not kid her around nor take advantage of her.
This review was collected via phone interview by Customer Research Inc.

CD
Clint D.
Illinois
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
Clint said everything went smoothly. Everyone was very nice and they got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

CD
Clint D.
Romeoville, IL
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Clint said the business got him in and out the same day and for what seemed to be a reasonable price. The owner was very personable.
This review was collected via phone interview by Customer Research Inc.

JN
Jennifer N.
Joliet, IL
Pontiac Grand Prix
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2014 Category: Service
Jennifer said this facility was amazing. They got the work done and explained everything to her.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Chevrolet Caprice
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2014
Car maintenance
The work was done with the usual professional quality. I never was able to do or find the Yepp site. Sorry

MV
Mark V.
Woodridge, IL
Chevrolet Caprice
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014
Continuing repairs
Good performance of the work done and the guidance was appreciated.

MV
Mark V.
Woodridge, IL
Chevrolet Caprice
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014
1996 Caprice
Work was done on time and professionally. Good communication also.

Displaying all 19 Review