Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

254 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


TO
Thomas O.
Peabody, MA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Thomas said the staff took him on short notice, and took care of him right away. He will return because they do better than another facility. They give very good service, and were very polite.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Massachusetts
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Bob said he was quite satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Salem, MA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
David said the business's service is good.
This review was collected via phone interview by Customer Research Inc.

VP
Virginia P.
Peabody, MA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Virginia said they have always been wonderful to her.
This review was collected via phone interview by Customer Research Inc.

SC
SARAH C.
Salem, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Oil change plus.
Ready on time after oil change and checking out a short list of other concerns.
Just excellent work.

Verified Customer
Salem, MA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
always good service at Salem Shell
I have a 1999 Honda with only about 90,000 miles and I want to keep it going and have a safe ride. John's advice is always helpful re: what I need to do for safety versus what would be nice to do if I had the cash. Thanks to his care over the years, the car is still running well.

FT
Frank T.
Massachusetts
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Frank said they did a great job. They are professional.
This review was collected via phone interview by Customer Research Inc.

RW
Ralph W.
Salem, MA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Ralph said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

SW
STEPHEN M W.
Salem, MA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great Experience As Always
They look after my vehicle as if it was their own.

CO
Christopher O.
Peabody, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Christopher said the staff were good men, and they took excellent care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

ER
Everaldo R.
Massachusetts
Subaru B9 Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Everaldo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KO
Kevin O.
Salem, MA
Mercedes-Benz 300E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Kevin said Sean was very good and he is a quality mechanic.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN E L.
Salem, MA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
best service around
I have been going there for 20 years all ways the best in service and honest integrity

TS
Troy S.
Salem, MA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Troy said they are always really good to him.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Salem, MA
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Peter said he is probably the best mechanic on the north shore.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
Massachusetts
Cadillac Fleetwood
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2018 Category: Service
Peter said the business left his ignition on overnight and drained his battery.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Salem, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Thomas said the facility does a good job. The staff was up front and honest.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Massachusetts
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Bob said they go out of their way to service the customer. They take care of the customers right away.
This review was collected via phone interview by Customer Research Inc.

MS
Maria S.
Peabody, MA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Maria said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Massachusetts
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Chris said the business was good at providing him with services on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 254 in total