Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

239 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


PB
Peter B.
Salem, MA
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Peter said he is probably the best mechanic on the north shore.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Salem, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Thomas said the facility does a good job. The staff was up front and honest.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Massachusetts
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Bob said they go out of their way to service the customer. They take care of the customers right away.
This review was collected via phone interview by Customer Research Inc.

MS
Maria S.
Peabody, MA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Maria said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Massachusetts
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Chris said the business was good at providing him with services on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Janis M.
Peabody, MA
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Janis said John is very good on taking care of her vehicle, he's always fair and efficient. He's quick to help as quickly as he can, she's very happy with the service and has been going there for years. She suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Massachusetts
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Richard said his overall experience was alright. His service was good.
This review was collected via phone interview by Customer Research Inc.

SC
SARAH C.
Salem, MA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Excellent service.
Thanks. Well done.

RD
RIO D.
Salem, MA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Integrity, service and great prices!
John and his crew are absolutely the best! A lot of ladies hate going to a mechanic because of supercilious treatment, John never talks down to me and always explains problems and procedures thoroughly . I'm never apprehensive to bring my car into him and voice my concerns or ask questions. They all do a great job for a great price! Thank you, John!

DC
Dave C.
Peabody, MA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Dave said John and his staff do a great job.
This review was collected via phone interview by Customer Research Inc.

LS
Louis S.
Salem, MA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Louis said he has used this business for years. The employees were smart. They were polite. They provided accommodating service. He trusts the service they provide.
This review was collected via phone interview by Customer Research Inc.

BM
Bobby M.
Salem, MA
Cadillac Eldorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Bobby said the mechanic was honest.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Massachusetts
Mercury Grand Marquis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Danny said he liked speaking with the employees. They were trustworthy. He was completely satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

GS
Gerard S.
Peabody, MA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Gerard said he loves John because he is always helpful to him.
This review was collected via phone interview by Customer Research Inc.

AP
Al P.
Peabody, MA
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Al said the staff were great and they were able to get the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Massachusetts
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Mike said the staff are great. He received good customer service and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Salem, MA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Mark said this business was good, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

CL
Claudette L.
Salem, MA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Claudette said the staff were very nice to her and she appreciated their service.
This review was collected via phone interview by Customer Research Inc.

MN
Marc N.
Salem, MA
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Marc said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Keylin B.
Salem, MA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Keylin said everything was working perfectly with his vehicle after the staff at this facility serviced it. They did very well. He really liked how they changed the oil. He appreciated that they even washed his vehicle. They finished faster than he expected. He will definitely return in the future for any service he needs. He has already recommended this business to all of his friends and family.
This review was collected via phone interview by Customer Research Inc.