HAD TO WAIT OVER AN HOUR FOR AN OIL CHANGE. THEN WAS OFFERED TWO HTGHER OFFERS BECAUSE I OWN A MERCEDES. I WAS NEVER GIVEN THE ADVERTISE PRICE NOR WERE MY OTHER FIULDS TOP OFF. AND TO TOP IT OFF I PAID MORE TO GET AN OIL CHANGE THAN I WOULD HAVE AT THE DEALERSHIP. WHEN I BROUGHT THIS UP TO THE OWNER HIS COMMENT WAS I GUESS THE DEALERSHIP DOES NOT WANT TO MAKE MONEY. ALSO SAD BUT TRUE THEY HAVE NO ENGLISH MAGAZINES TO READ ONLY JAPANESE.
Not Recommended
Ed from Sams Auto responded on 07/23/2011 08:04 AM
We are sorry and embarrassed. But most of all, we are deeply sorry.”
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
