Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

12107 Reviews

ReScore Reviews™ (105)

ReScore
Overall Rating 4.6571421/5Overall Rating 4.6571421/5Overall Rating 4.6571421/5Overall Rating 4.6571421/5rating 4.6571421
Original
Overall Rating 2.0666636/5Overall Rating 2.0666636/5rating 2.0666636rating 2.0666636rating 2.0666636
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


BG
Bob G.
Arizona
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Service adviser was grest
Chris was great. Had a very positive way about him and was able to solve my problem. I’ll bevbavk

CM
Cara M.
Mesa, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Best place!
Thank you San Tan Hyundai!

VE
Virginia E.
Mesa, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Everyone very polite and efficient
This is a place where you feel certain that your car is being maintained in the best possible manner.

JS
Jeffrey S.
Az, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Great Service
San Tan Hyundai went the extra mile by working in an additional repair and did it under estimated cost.

Verified Customer
Sun Lakes, AZ
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Friendly, efficient service.
Everyone is always very courteous and provide service in a timely manner.

Verified Customer
Gilbert, AZ
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Proximity to my home
Service was good. Car was in and out in a decent time, although I had to call to check on it. This is the second time I have experienced this situation. Its nice when the service person contacts the customer with updates and expected time to pick up. Both times when I called....Oh, the paper work just happens to be right here and yes its ready.........................Nice.... I used to come here before for the service and efficiency. Now, because its the closest service center. Also noted when I left my camera was blinking off and on and then went out for two days. I called for another appointment and could not get in for 2 weeks! Crazy....Now the camera works and sometimes doesn't. (referring to rear view camera...of course). Guess I will wait it out for two weeks.

MS
Michael S.
Mesa, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Quick and easy to work with
Being single appreciate the ride home and picking up after service is done
Cara M. from San Tan Hyundai responded on 07/22/2019

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MV
Melinda V.
Chandler, AZ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
San Tan Hyundai Rocks!
Their customer service is always on point and Mario was awesome. My car was done sooner than expect this visit and that is ALWAYS a good thing!!
Cara M. from San Tan Hyundai responded on 07/22/2019

Melinda,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Friendly people, good service
As above
Cara M. from San Tan Hyundai responded on 07/22/2019

Thank you for your response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DD
David D.
Maricopa, AZ
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2019 Category: Service
Great service
Service adviser messed up
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/22/2019

Good afternoon.  I apologize for the inconvenience.  I have shared your comments with the staff.  We appreciate the feedback so that we can continue to improve.  We look forward to seeing you next time.  Have a great day.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Gilbert, AZ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Great work again!
Mario was super helpful and knowledgeable. Would definitely recommend San Tan Hyundai and Mario to others.
Cara M. from San Tan Hyundai responded on 07/22/2019

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CS
Chris S.
Az, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Oil change
Quick and easy, friendly staff!
Cara M. from San Tan Hyundai responded on 07/22/2019

Chris,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MS
Mike S.
Casa Grande, AZ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Consistent, professional
I always like getting Mario, he does a great job.
Cara M. from San Tan Hyundai responded on 07/22/2019

Mike,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JE
John E.
Gilbert, AZ
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
great service
Thanks Ken, you exceeded my expectations.
Cara M. from San Tan Hyundai responded on 07/22/2019

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
Jasmine S.
Gilbert, AZ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
AMAZING ADVISORS AND RECEPTIONIST
10/10 service, love it here ❤️
Cara M. from San Tan Hyundai responded on 07/22/2019

Jasmine,
Thank you so much for your exceptional review. We appreciate the time you took to recognize our wonderful staff. We love when you are here! Let us know if there is anything we can do for you.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SZ
Sue Z.
Chandler, AZ
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Great service
I always take my vehicle to San Tan Hyundai for service. Everyone is so extremely nice, helpful and efficient. I highly recommend them.
Cara M. from San Tan Hyundai responded on 07/22/2019

Sue,
Thank you for your response. We appreciate you and your business. We are here if you need anything! Have a wonderful day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Mario
Mario was great to work with, he was very helpful.
Cara M. from San Tan Hyundai responded on 07/22/2019

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RS
Robert S.
Mesa, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Good place
Everything went good I'm am happy with everything,
Cara M. from San Tan Hyundai responded on 07/22/2019

Robert,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Great customer service
Addison did a great job of keeping me informed throughout the service of my Accord.
Cara M. from San Tan Hyundai responded on 07/22/2019

Thank you for your response and for recognizing Addison. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Great dealership
Always polite and efficient. Never have had a bad experience here.
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2019

Good morning. Thank you for responding to our survey with great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230