Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

11251 Reviews

ReScore Reviews™ (97)

ReScore
Overall Rating 4.6701031/5Overall Rating 4.6701031/5Overall Rating 4.6701031/5Overall Rating 4.6701031/5rating 4.6701031
Original
Overall Rating 2.0208344/5Overall Rating 2.0208344/5rating 2.0208344rating 2.0208344rating 2.0208344
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


BB
Brandy B.
Roosevelt, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Service department
They were honest fast and nice. Thank you

Verified Customer
Gilbert, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great Service
Prompt response, took care of my issue quickly and with no hassle.

AL
Alexis L.
Gilbert, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Good Service
My car was serviced in a timely manner which I appreciate very much.

Verified Customer
Gilbert, AZ
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great Service
Service advisor Chris is knowledgeable, honest, and professional - he’s the reason my family keeps coming back.

LG
Lloyd G.
Overgaard, AZ
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great Dealer
As busy as they were, they still got the car serviced and washed in under an hour. They do a great job of letting you know what needs to be done in the future and how much it is going to cost. Thanks Stephanie for taking such good care of us. And thanks to the rest of the people there that play a part in taking care of my car.

Verified Customer
Chandler, AZ
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great as always!
Love the service. Always friendly and hospitable

Verified Customer
Mesa, AZ
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Service
Oil change
Took my genesis in for an oil change. Everything went fine.

DB
Debra B.
Florence, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Dead battery
I bought my new Tucson in February. I went to go to work and my car wouldn’t start. I called San Tan and they said to see if I could get it over there and they would get me in ASAP. AAA came to give me a charge and I drove it over, They new I needed to go to work and they got me in right away. Mario was very nice and showed me to the lounge and got me when it was finished ..maybe a half an hour. Service was excellent, thank you Debbie Barco

TD
Thomas D.
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Warrantee work and oil change
Mario Macias stepped up and went beyond just performing his duties. He followed through on an issue that was important to me, even when there was nothing requiring him to do so. So, as I have told him, I appreciate his efforts on my behalf. This is a great example of an individual and a company that that values the customer, and I wouldn't hesitate to recommend San Tan Hyundai to my family and friends.
Cara M. from San Tan Hyundai responded on 04/25/2019

Thomas,
Thank you for your wonderful response. We appreciate you and your business. We are so pleased to hear about your recent service. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Good and efficient
Everyone was friendly, and although they were super busy, they were quite efficient.
Cara M. from San Tan Hyundai responded on 04/25/2019

Thank you for your response. We appreciate you and your loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AV
Antoinette V.
Chandler, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Wonderful Service
I always have a good experience at this dealership. Great service!
Cara M. from San Tan Hyundai responded on 04/25/2019

Antoinette,
Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

FH
Felicia H.
Chandler, AZ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
50k Check-up
Service department staff always friendly, and helpful.
Cara M. from San Tan Hyundai responded on 04/25/2019

Felicia,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DJ
Deanna J.
Coolidge, AZ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Oil Change
Prompt greeting, efficient service and car wash completed within an hour. Thank you Chris and Mario.
Cara M. from San Tan Hyundai responded on 04/25/2019

Deanna,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SS
Sandra S.
Chandler, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Tire issue resolved
One day I started losing air in one of my tires and couldn't figure out why. I brought it to San Tan Hyundai and talked to my advisor Kyrsten a nd she was great. Got it right in and figured out what the problem was and got my tire replaced. She was great.
Cara M. from San Tan Hyundai responded on 04/25/2019

Sandra,
Thank you for your response and for recognizing Kiersten. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great Dealership
Brandon takes good care of me every time I come in for service.
Cara M. from San Tan Hyundai responded on 04/25/2019

Thank you for your response and for recognizing Brandon. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DB
Diana B.
Queen Creek, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019 Category: Service
Mario
Mario did a great job. However my warranty paint coverage that I went in for is already showing the next day chips... this I am disappointed in but Mario did an awesome job in terms of customer service and communication.

LS
Leigh S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great customer service
No matter who my advisor is, I always receive a great customer experience. There was a small situation that occurred with my last service, but the manager handled it very fairly and professionally and ultimately resolved the situation that made me leave a satisfied customer.
Cara M. from San Tan Hyundai responded on 04/25/2019

Leigh,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RM
Robin M.
Queen Creek, AZ
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Attention to customers and their appointmet time
I made an appointment online for an oil change and tire rotation; when my service advisor came to get the keys and talk to me, she reviewed what I wanted done and that was that, unlike previous times. Thank you!
Cara M. from San Tan Hyundai responded on 04/25/2019

Robin,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BL
Barbara L.
Phoenix, AZ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
My time at San Tan Hyundai.
Staff was friendly and helpful. The waiting area was comfortable. Satisfied with the work.
Cara M. from San Tan Hyundai responded on 04/25/2019

Barbara,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WR
Willard R.
Gilbert, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Excellent Service Dept.
We had the oil changed on our Tucson . Mario was our writer and he took great care of us, Thanks , Mario !!
Cara M. from San Tan Hyundai responded on 04/24/2019

Willard,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237