ReScore Reviews™ (31)

ReScore
Overall Rating 4.3548387/5Overall Rating 4.3548387/5Overall Rating 4.3548387/5Overall Rating 4.3548387/5rating 4.3548387
Original
Overall Rating 1.74194/5rating 1.74194rating 1.74194rating 1.74194rating 1.74194
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service reps"
Great service! Thank you!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 10:44 AM
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Cara M. at San Tan Hyundai responded on 01/17/2018

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Lanelle M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always polite and speedy"
Mario always knows me and gives great service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 08:02 AM
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Cara M. at San Tan Hyundai responded on 01/17/2018

Lanelle,
Thank you for your wonderful feedback. We appreciate you taking the time to recognize Mario. You and your vehicle are in good hands here at San Tan Hyundai. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
William W. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Mario is an excellent Customer Service rep. He makes you feel at ease and has a nack of listening to customers needs and most of the time he is one step ahead. He is my go to man since Johnny Wilson received a promotion
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:06 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

William,
Thank you for your feedbackand for taking the time to recognize Mario. You and your vehicle are in great hands here at San Tan Hyundai. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
William L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good timely service"
Fast service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 06:41 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

William,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Paul F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient "
In and out for a recall and oil vhange. Very quick.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 07:18 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Paul,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
When I pulled up to the service department, someone came right out to greet me, and ushered me inside and take me to one of the service agents. This was such a great service, as I hate the awkwardness of ‘do I stay in my car?’ ‘Who do I approach inside?’ Then my service agent was very friendly and kept me updated on the status of my vehicle.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 07:17 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Thank you for your wonderful feedback! We appreciate you taking the time to review your experience. We appreciate you and your  business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Recently moved from another state and chose to continue to service my current Hyundai at a dealer.

Was pleasantly surprised at the warm welcome and friendliness of my service advisor, Raychel. Her sincerity, thoughtfulness, and bubbling personality made me feel right at home. Thanks for an excellent customer service experience!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:07 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Thank you for your feedback. We appreciate you taking the time to recognize Raychel for the sweet person she is. We appreciate you and your business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Paul S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service with a Friendly Atmosphere"
San Tan Hyundai provided excellent service for my 2014 Elantra. The car runs like it was new. Thanks again to my service advisor Rob Johnson for helping accommodate the appointment to my schedule and his personable and professional care given to my car. Please keep up the great service. Thank you.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:56 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Paul,
Thank you for your feedback. We appreciate you and your wonderful review. Thank you for taking the time to recognize Rob for the wonderful job he does. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Rebecca K. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service friendly staff a+
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 05:51 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Rebecca,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Maggie T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The personalized service we receive from Mario is why I am a loyal customer.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 03:16 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/17/2018

Maggie,
Thank you for your feedback. We appreciate you taking the time to recognize Mario for his hard work. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Ken G. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"comfortable waiting room, responsive customer service rep"
comfortable waiting room, responsive customer service rep
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 02:05 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Ken,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Robert B. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service repair"
Hood lever on my 2017 Tucson was loose. Service department repaired the lever within 45 minutes. Good Job!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:36 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Robert,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
John G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service advisor Shawn is a gem. Keeps you in the loop about timing and makes sure you get a chance to make decisions about what gets done and not done. He is a trusted advisor to us and keeps our car in tip top shape.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 01:06 PM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

John,
Thank you for your feedback. We appreciate you recognizing Shawn for his wonderful customer service. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great, Quick and Friendly service visit.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:43 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Richard C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done as promised and on time!"
Great place!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:22 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Richard,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Andrew L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication from service dept"
Very good service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:28 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Andrew,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Doug J. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rob is the man "
My service advisor Rob was the man. He helped me out quick when I was in a time crunch and got things done for me the way it should be. I’d recommend him to anyone
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:11 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Doug,
Thank you for your feedback. We appreciate you recognizing Rob for his awesome work. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Jon E. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention"
Hyundai has been good to their word in providing service on our vehicle. They have covered issues under warranty, and provided a free rental car as needed. Service manager Shawn Emch has been very good to work with through some recent difficulties. Our family appreciates the loaner car that was provided for us while some lengthy warranty work was completed. Thank you for excellent care and respectful communication.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:04 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Jon,
Thank you for your feedback. We appreciate you taking the time to write such a wonderful review. We thank you for recognizing Shawn for his excellent customer service. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
James L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fuel injection cleaning"
Awesome, she's like a race car! As Always awesome service.
J
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 09:56 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

James,
Thank you for your feedback. We look forward to helping you at your next viist. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy service"
I am continually impressed by the honest service and the folks at Hyundai looking out for me. Great experience every time.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:47 AM
Ee05798793af60a7d327a4cf6dd44b91?s=28
Cara M. at San Tan Hyundai responded on 01/16/2018

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Displaying Review 1 - 20 of 6630 in total