Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

357 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


TL
Tomas L.
Houston, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tomas said this business has always done a great job. He thinks that this business is fair and they get the job done efficiently.
This review was collected via phone interview by Customer Research Inc.

SG
SAN G.
Houston, TX
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great service
Always faster great service reasonable price

LR
Lavandra R.
Houston, TX
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Lavandra said the customer service the staff provided was pretty great.
This review was collected via phone interview by Customer Research Inc.

DJ
Donnie J.
Texas
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Donnie said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

EB
Eduardo B.
Houston, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Eduardo said he showed up without an appointment, and they did everything to help him.
This review was collected via phone interview by Customer Research Inc.

PE
Patrick E.
Texas
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Spoke with Esan. He said that the business is very professional with good customer service.
This review was collected via phone interview by Customer Research Inc.

AV
Alejandro V.
Houston, TX
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Alejandro said they're good and he really likes them. He said it is the best customer service he has ever gotten and they're honest.
This review was collected via phone interview by Customer Research Inc.

KK
Krishna K.
Houston, TX
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Krishna said, this business is professional, friendly and transparent.
This review was collected via phone interview by Customer Research Inc.

BS
Ben S.
Houston, TX
Acura ILX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ben said everybody was quick, efficient, respectful, and it was good service.
This review was collected via phone interview by Customer Research Inc.

FE
Fernando E.
Texas
Volkswagen Routan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Fernando said the staff was friendly, and explained the details well.
This review was collected via phone interview by Customer Research Inc.

MM
Max M.
Houston, TX
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Max said he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Houston, TX
Chevrolet City Express Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Fast work!
Always fast and good work!

OA
Omar A.
Texas
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Omar said, this business is nice, they were on time and did what he needed to be done.
This review was collected via phone interview by Customer Research Inc.

AK
Amit K.
Houston, TX
Toyota Matrix
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2018 Category: Service
Amit said the employees did not get to the source of the problem, and proceeded to use their information to go ahead and fix the spark plugs. The staff told him the cost would be not applied towards cost for the real problem.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Houston, TX
Land Rover Range Rover Evoque
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
40k Mile oil change
Excellent service! Hassan was very helpful and made this process quick. I went in Friday for my oil change, for which I normally go to the Range Rover dealership to get. The dealership charges 4 times more then Santa Ana so I thought I would try Santa Ana out this time. Santa Ana replaced my brakes about 8 months ago, and I have had no problems with them. This is definitely my neighborhood mechanic that I will come to for the majority of my vehicle needs. I have a Range Rover, and they are able to handle everything that I have requested. Great job guys! God bless.

Verified Customer
Houston, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Great Service!
Quick and reliable service. Santa Ana never disappoints.

EG
Eric G.
Houston, TX
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Eric said the customer service is great. They are always friendly and very professional. The staff are prompt, courteous, and honest. Hassan is very welcoming, helpful and full of advice.
This review was collected via phone interview by Customer Research Inc.

AT
Amaeu T.
Houston, TX
INFINITI G37 Coupe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Amaeu said the staff took a really long time to get her vehicle back. Once she had it she found there was a scratch on it and labeling on the back taillight.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Houston, TX
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Great Service!
Great service as usual.

SD
Shelley D.
Texas
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Shelley said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.