Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 697 Reviews )

98% Would Recommend
Latest Review about 23 hours ago

Reviews


ED
EVAN D.
Wyoming, OH
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Personal service was excellent. Making and keeping time commitments can be relied upon
Very fine. Excellent contacts with the management of the operations. Work was complete and timely.

TM
Tim M.
Wyoming, OH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Tim said he has been taking his vehicle to this business for years an they provide fine service.
This review was collected via phone interview by Customer Research Inc.

JE
Jeffrey E.
Cincinnati, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Jeffrey said the service was great and has been going there for 10 years.
This review was collected via phone interview by Customer Research Inc.

MM
MACK M.
Wyoming, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2016
Well-informed, Professional, Neighborly
The service at Santos is outstanding. They take time to explain what they are doing and they go out of their way to be extra-helpful and friendly. Five stars!

BG
BARBARA G.
Cincinnati, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2016
Great service!
I've taken my cars to Santos for about 30+ years and always been happy with the care they took of my car and the helpfulness of the staff.

JM
JERRY M.
Cincinnati, OH
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015
Honest, trustworthy service
I know I can trust that I will be told only what my vehicle needs and I will get excellent mechanical service.

JB
Jerry B.
Cincinnati, OH
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Spoke with Jerry's wife. She said they do a great job.
This review was collected via phone interview by Customer Research Inc.

DT
Dan T.
Cincinnati, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Spoke with Debbie. She said everything was fine with her service from this business.
This review was collected via phone interview by Customer Research Inc.

LF
Larry F.
Williamsburg, OH
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Larry said the service turned out well.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Wyoming, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Jeff said they took care of the problem in a short amount of time.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Cincinnati, OH
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2015 Category: Service
John said the business has always been excellent. They know what they are doing and they are straightforward. They were a little expensive.
This review was collected via phone interview by Customer Research Inc.

AB
ANGEL B.
Cincinnati, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015
Very Honest Team!
A place with high integrity and honesty.

JW
Joe W.
Wyoming, OH
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Joe said his overall experience at this business was good.
This review was collected via phone interview by Customer Research Inc.

ED
EVAN D.
Wyoming, OH
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2015
I admire the management system that I was able to observe, particularly the thorough cleaning on Friday afternoon.
While the cost was high, the repairs were thorough and timely.

JM
JOSE M.
Milford, OH
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2015
Personal attention.
Always a great job

RG
RICH G.
Wyoming, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2011
Great to work with
It's wonderful to work with a group that is both professional and honest!

BS
BILL S.
Cincinnati, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2011
3000 mile check-up
Santos, preformed my 3000 mile check-up on my Land Rover and Jaguar XK8, great job, quick service had my wife in and out in less than 30 minutes