Victory Car Care


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

155 Reviews

99% Would Recommend
Latest Review 22 days ago

Veronica D. on 09/28/2017
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"Too Bad"
I really loved the honesty and the quality of work from this company and have been gong there for the past 3 years. The unfortunate thing is, the man at the front desk (owner's brother)has very rude an unprofessional the last 3 times I checked my car in and this last visit was the nail in the coffin. Instead of trying to work with my husband became rude. It doesn't take much to be nice to customers. I would think he would want us back but I guess the business is doing well enough that they can lose some clients. When we posted a review on FB and attempted to respond him, he blocked us so we can no longer respond, make you think he is hiding something. Not very professional and shows his mentality. I guess this guy thinks the company is big enough to treat people in a rude manner. He didn't even try to make things better. I gave this place a 5 review last year. I am not one to post bad comments but when he blocked our statement on Facebook I had no choice but to let it be known. Amazing how quickly the customer service here has changed in the past year.
Service Date: 09/28/2017
Review Created: 09/28/2017 10:40 AM
Grady F. on 08/24/2017
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"Professionalism"
Very pleased! Staff was courteous and professional. Love the way you keep the customer informed on the status of the vehicle. Everything went very smoothly. Thanks for a good job!
Service Date: 08/23/2017
Review Created: 08/24/2017 09:17 AM
J B. on 07/11/2017
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"Honest, Affordable, Timely"
Outstanding turnaround and service! Got my car back in hours, not days, and was advised that I needed a less expensive repair than I anticipated. Honesty breeds loyalty and I am now a loyal customer.
Service Date: 07/10/2017
Review Created: 07/11/2017 08:26 AM
Robert P. on 07/25/2016
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Robert said his experience was good.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/18/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Ronald D. on 07/22/2016
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Ronald said overall everything was good at this business.
Vehicle: Saturn SL2
Category: Service
Service Date: 06/20/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Abner M. on 07/21/2016
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Abner said he received pretty good service.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/21/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Lizzy S. on 07/18/2016
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Lizzy said this business is efficient and friendly.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/25/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Silena Q. on 07/12/2016
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Silena said the business was quick and she had no problems.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 06/27/2016
Review Created: 07/12/2016
This review was collected via phone interview by Customer Research Inc.
Fred M. on 07/12/2016
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Fred said they do good work and he has never had a problem with them.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/28/2016
Review Created: 07/12/2016
This review was collected via phone interview by Customer Research Inc.
Patricia W. on 07/12/2016
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Patricia said they are very nice. They usually get what she needs and what she wants. She stated to for them to be as they are and don't change.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/28/2016
Review Created: 07/12/2016
This review was collected via phone interview by Customer Research Inc.
Paul S. on 07/01/2016
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Paul said the staff was very informative, and they finished promptly. He got an upgrade on the brake pads when he had his brakes serviced because they had a special.
Vehicle: Honda Element
Category: Service
Service Date: 06/27/2016
Review Created: 07/01/2016
This review was collected via phone interview by Customer Research Inc.
KIM R. on 06/28/2016
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"my go-to!"
these guys are all so great, so nice and efficient and knowledgable.
Vehicle: Hyundai Tucson
Service Date: 06/24/2016
Review Created: 06/28/2016 04:24 PM
JAY H. on 06/28/2016
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"Knowledgeable and fast"
I have requested that Matt work on my car the last few times I was in for service. I think he is knowledgeable and gets the work done quickly.
Vehicle: Buick Park Avenue
Service Date: 06/27/2016
Review Created: 06/28/2016 04:40 AM
Celeste K. on 06/22/2016
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Celeste said due to a bad experience with another business she and 4 other family members decided to give this business a try and she is pleased she did. They are very accommodating and have been correct with everyone's service, she will be using them for any future service.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/20/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
SUZANNE R. on 06/11/2016
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"Great friendly service"
Very Happy with affordable friendly service.
Vehicle: Mazda CX-9
Service Date: 06/10/2016
Review Created: 06/11/2016 12:21 PM
Dennis P. on 06/09/2016
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Dennis said the service provided by this business was great.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 06/07/2016
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
Garrett M. on 06/09/2016
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Garrett said he is always happy with the service provided by the business. He takes his personal vehicle to them as well as his company vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 06/08/2016
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
Charles C. on 06/08/2016
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Charles said this business got the job done.
Vehicle: Chrysler 300
Category: Service
Service Date: 06/06/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
DARRYL K. on 06/07/2016
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"Consistent Service "
Any time I bring my vehicle in with an issue they always fix it beyond expectations. Have been here many times with other vehicles and have had no problems since.
Vehicle: Chevrolet Blazer
Service Date: 05/20/2016
Review Created: 06/07/2016 04:24 PM
Alex H. on 06/06/2016
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Alex said he thinks they do great work. Michael is a good friend of his. He did have to take it back in to get the work redone because they did not test drive the vehicle.
Vehicle: Toyota Avalon
Category: Service
Service Date: 05/21/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 155 in total