Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

3113 Reviews

ReScore Reviews™ (93)

ReScore
Overall Rating 4.7741926/5Overall Rating 4.7741926/5Overall Rating 4.7741926/5Overall Rating 4.7741926/5rating 4.7741926
Original
Overall Rating 2.29032/5Overall Rating 2.29032/5rating 2.29032rating 2.29032rating 2.29032
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DL
Diane L.
Portal, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
THE SERVICE IS AWSOME AND THE REPERCENTIVE HAVE KNOWLEDGE OF WHAT IS GOING ON AND KNOW HOW TO TROUBLE SHOUT
I GIVE THE A 5PLUS IT IS ALWAYS GREAT AND CLEAN AND FRIENDLY AND THAT IS WHAT KEEPS ME COMING BACK

IG
Inez G.
Savannah, GA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Great service!!
Terry was awesome in making sure I could use my coupon when replacing my cabin filter. He was very professional and knowledgeable. He was able to get me into the shop the same day I called. I am very grateful!

MY
Michael Y.
Pooler, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
ECM recall
Got an email notification about a recall for the ECM, scheduled the appointment fairly easy and quickly online. Got there on time, took them less than what they quoted it would, couldn't be happier.

JM
Janice M.
Savannah, GA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Good location
Respectful of my time

Verified Customer
Savannah, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
In and Out
For me to just be able to pull up without an appointment and be in and out within a hour and a half, was great for me.

CH
Cheryl H.
Metter, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Customer service
Customer service is very good. Sales staff is also very good and attends to your needs not there's
ADAM H. from Peacock Hyundai of Savannah responded on 02/16/2019
Thank you so much for your business and awesome five star  rating 
Adam Holden 

PS
Paul S.
Guyton, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
The people were great
Great all around
ADAM H. from Peacock Hyundai of Savannah responded on 02/16/2019

Thank you so much for your business and awesome five star rating 
Adam Holden 


CD
Charlie D.
Savannah, GA
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Charlie Dillard
Excellent Service
ADAM H. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you so much for your business and awesome five star rating 
Adam Holden 


SM
Sam M.
Savannah, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2019
Grass is not greener
In my many years of hyundai ownership and dealing with many different Hyundai dealerships in many different states and cities my personal experience at Savannah Hyundai was the worst I have ever experienced from the Desk of the service department. I will rather drive 4 hours to Atlanta where they make customers feel appreciated and respected and know that your vehicle will be well taken care of....
I highly recommend the below Dealership and Service Consultant in the Atlanta area
(My Opinion)
Rick Case Hyundai Duluth
Marieo Gantt
Service Consultant
3180 Satellite Blvd
Duluth, GA 30096
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

I am sorry for your experience.  I have left a message at the phone number we have on file.  I am looking forward to speaking with you.
Dan
912-351-3090


Verified Customer
Savannah, GA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Location n staff
Not sure
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/14/2019

Thank you for your business.  Please let me know if there is something we could improve on to make it a 5 star experience for you.
Dan


Verified Customer
Bloomingdale, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil Change
Quick and excellent service!
ADAM H. from Peacock Hyundai of Savannah responded on 02/15/2019
Thank you so much for your business and awesome five star rating .
Adam Holden 

MM
Mia M.
Midway, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Adam at the Service Desk
Adam handle my needs with care and courtesy. Even when I called back days later with an issue, he was professional and super helpful.
ADAM H. from Peacock Hyundai of Savannah responded on 02/15/2019
Thank you so much for your business and feed back .
Adam Holden 

SB
Sharon B.
Pooler, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Factory update and replacing damaged underguard.
I’ve been satisfied with the service for this car, Sante Fe, as well as my last one, Tuscan. Appointments are respected, and there is no pressure to get anything that you don’t need.
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan


Verified Customer
Statesboro, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/12/2019 Category: Service
Prepare to Wait
I wasn't impress with a 2 hour wait for an oil change and tire rotation WITH an "appointment"!
ADAM H. from Peacock Hyundai of Savannah responded on 02/13/2019

So sorry for your experience at the service department ,we will reach out for a solution to this issue 
Adam Holden 

DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

I have tried to reach out to you by phone, but said your voice mail was full.  I am sorry for your experience, as It normally does not take that long for a routine service.  I will try and reach you again by phone, or feel free to call me at my direct line.  Look forward to speaking with you.
Dan
912-351-3090


Verified Customer
Savannah, GA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
great service
Terry is the best!!!!!!
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to Terry.
Dan


JF
Jeneva F.
Guyton, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Customer service
Love this place! Always do great on my car !
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan


Verified Customer
Savannah, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Customer Service
Car was fixed right away, good customer service. However, rep should allows listen to the customer rather than fast talk the customer.
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

I am sorry if you felt that you where "fast talked".  I will speak with my advisor to make sure he understands the importance of being a good listener.  Thank you for your business and comments.
Dan


LG
Lillian G.
Savannah, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Service
Customer service is extremely
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan


CC
Clark C.
Richmond Hill, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Took fantastic care of me and my car.
Had a problem with my car that required bringing it in without an appointment. Terry took excellent care of everything. Got my car in quickly, got me a very nice rental and kept me informed through the whole repair process. Can't say enough good things about Savannah Hyundai!
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to Terry and our team.
Dan


VT
Vincent T.
Savannah, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Quick and easy
Customer service team is always courteous and makes my service visit quick and efficient. The facilities are nice and allows me to relax in comfort while I wait for my car.
DANIEL K C. from Peacock Hyundai of Savannah responded on 02/15/2019

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan