Scooter's Quick Lube And Repair

Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

47 Reviews

94% Would Recommend
Latest Review about 4 years ago

Reviews


MW
Margo W.
Dexter, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2014
true honesty - the real deal
Went in thinking I needed brakes and oil change. Came back brakes were fine just lots of dirt road dust. Also found 3 issues I can take care of one at a time.

WR
Wade R.
Wrightsville, GA
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Wade said they were the top. This was his first time in and he was very pleased. He has already recommend this facility to his friends.
This review was collected via phone interview by Customer Research Inc.

TD
Tindel D.
Dublin, GA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2014 Category: Service
Tindel said this business took a little bit longer to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Stephanie B.
Dublin, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Stephanie said they are really good people and they did a great job.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
Dexter, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Tyler said they were honest. They told him what was needed and it was a decent price.
This review was collected via phone interview by Customer Research Inc.

GS
Gernot S.
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2014 Category: Service
Gernot said they were good.
This review was collected via phone interview by Customer Research Inc.

JL
Joanna L.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Joanna said the service was great.
This review was collected via phone interview by Customer Research Inc.

JG
Jeanne G.
Dublin, GA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Jeanne said the business was nice and they got the job done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

CC
Charter C.
Dublin, GA
Ford F450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2014 Category: Service
Spoke with Brian. He said they were able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

CP
Crystal P.
Dublin, GA
Ford Windstar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2014 Category: Service
Crystal said the business was shorthanded but still tried to get her vehicle serviced as soon as they could. She was not very happy to find cockroaches in the drawer where they kept the coffee creamer but she talked to the manager about this.
This review was collected via phone interview by Customer Research Inc.

BT
Belinda T.
East Dublin, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Service
Belinda said their prices are great.
This review was collected via phone interview by Customer Research Inc.

CH
Cannis H.
Montrose, GA
Pontiac Grand Am
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/11/2014 Category: Service
Cannis said he is very upset that he had to pay $172 and the business still could not get his vehicle running. They told him his engine was blown and he would have to pay $3000 to get it fixed. He told them his vehicle was just skipping sometimes but it had nothing to do with the engine. They told him they did a diagnostic and he had taken it to another mechanic, which he also had to pay for out of pocket. They told him it was not put on a diagnose machine because the bolts were still in place, and the only thing wrong was one of his sensors had gone out. He feels as though they should give him his money back since they were not right about his vehicle at all. He would not recommend them at this point for the issues previously stated.
This review was collected via phone interview by Customer Research Inc.

SH
Shaquayla H.
Dublin, GA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Service
Shaquayla said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Bob said they were very nice and quick.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Dublin, GA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2014 Category: Service
Daniel said this business was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

AH
Ann H.
Danville, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Spoke with Ann's husband. He said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Dublin, GA
Mercury Capri
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
David said this business had good customer service and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

CO
Cindy O.
Georgia
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2014 Category: Service
Cindy said she had to take her vehicle back because it was leaking after the oil change, but it was good service.
This review was collected via phone interview by Customer Research Inc.

JO
Jason O.
Georgia
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2014 Category: Service
Jason said they left his vehicle unlocked and he had some money stolen from it.
This review was collected via phone interview by Customer Research Inc.
Scott N. from Scooter's Quick Lube And Repair responded on 08/22/2014

Have called and talked with Jason.  He stated that suretrac people worded it differently than he said.  In talking with Jason, wanted to reassure him of our people and business.  Jason did say that the repairs done to his vehicle were spot on.


KN
Katie N.
Wrightsville, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2014 Category: Service
Katie said her vehicle is starting to bounce when she goes 55 mph or higher, so she will have to take the vehicle in.
This review was collected via phone interview by Customer Research Inc.