Seery-Us Automotive Service, LLC


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

280 Reviews

100% Would Recommend
Latest Review 8 days ago
Derek M. on 07/15/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Derek said he was not happy with the price he paid for an oil change. He later found another business willing to do an oil change for $20 less than what he paid there. He does not know if high mileage oil was put into his vehicle and was not asked what kind of oil he wanted.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/02/2015
Review Created: 07/15/2015
This review was collected via phone interview by Customer Research Inc.
Scott S., Owner at Seery-Us Automotive Service, LLC responded on 07/16/2015

I spoke with Mr.Matilka and questioned his first visit with us. I apologized for the negative experience and explained we use a premium True 50/50 blend of the best synthetic oil, high quality oil filters, 34 point inspection, inspect & clean the air filter & box if replacement is not needed, set tire pressures and up to a gallon of washer fluid. All hinges & latches and pivot points lubricated. Our oil change is much more than draining oil and slapping a cheap filter on the vehicle for 19.99 not to mention the "recycled" Green Oil changes the chain stores use. I explained to him all of this for $9.75  and I charge cost on my filters and oil. Try to buy any oil let alone a premium synthetic oil for only $3.90 a quart. 
Mr.Matilda apologized for the post and admitted to having a really bad day.  He stated he really appriciated the follow up phone call from us to straighten out the misunderstanding and will definitely be returning in the future for service. 

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