Seidel Hyundai

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610-775-5100
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Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1417 Reviews

5 star
80%
4 star
10%
3 star
4%
2 star
1%
1 star
2%

ReScore Reviews™ (25)

ReScore
Overall Rating 4.2400024/5Overall Rating 4.2400024/5Overall Rating 4.2400024/5Overall Rating 4.2400024/5rating 4.2400024
Original
Overall Rating 2.1599968/5Overall Rating 2.1599968/5rating 2.1599968rating 2.1599968rating 2.1599968
93% Would Recommend
100% Business Response
Latest Review 14 days ago

Reviews

JM
Jennifer M.
Reading, PA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great service
Fast service
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/11/2018

Thanks for taking the time to leave us a positive review, Jennifer! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

GS
George S.
Reading, PA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great folks behind the counter and in the garage
I'm always impressed by the warm greetings from the folks behind the maintenance scheduling counter as well as the outstanding work and care that their mechanics give my Genesis and Elantra. "Mark" the mechanics always goes the other step to make sure my cars are properly serviced and cared for. He rates a A+++ in my book.

Thanks to all,

George J. Spillane
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/11/2018

Thanks for taking the time to leave us a positive review, George! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

JI
John I.
Reading, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Mr
Knowledgeable staff
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/08/2018

Thanks for taking the time to leave us a positive review, John! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

DS
Diana S.
Reading, PA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
fast and convenient service
the service at Seidel Hyundai is always fast and convenient. The service department explains everything they did or found if there was a problem. The waiting area is clean and well stocked with drinks. Every one that walks through the area greets you with a smile and a hi or good morning. They address your concerns and fix what needs to be. I think it is the best place to buy a vehicle and have it serviced.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/08/2018

Thanks for taking the time to leave us a positive review, Diana! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

JM
John M.
Sinking Spring, PA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
3000 mile service
Friendly, thorough, quick !
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/08/2018

Thanks for taking the time to leave us a positive review, John! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Anonymous avatar
Verified Customer
Reading, PA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
good service
Always receive good service
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/06/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

GP
Gail P.
Fleetwood, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great service
Service us always great. Service department is very friendly and thorough. Customer service is always pleasant.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/06/2018

Thanks for taking the time to leave us a positive review, Gail! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

NL
Nancy L.
Birdsboro, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Service Department
Everyone In the service department were very friendly. I waited for my car in the waiting area. My appointment was 7:30 am and everything was taken care of in an hour. I had inspection and oil change and all the other checks they perform.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 06/01/2018

Thanks for taking the time to leave us a positive review, Nancy! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Anonymous avatar
Verified Customer
Oley, PA
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Good service
Short wait nice waiting room. Nice people
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/29/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

LL
Larry L.
Reading, PA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
./
./
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/29/2018

Thanks for taking the time to leave us a positive review, Larry! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Anonymous avatar
Verified Customer
Reading, PA
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
service and oil change also a recall
fast and efficient service
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/29/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

HL
Hailey L.
Shillington, PA
2015 Hyundai Accent
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/28/2018 Category: Service
Service
Customer service was great. Actual work performed on the vehicle needs improvement
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/29/2018

Thank you for taking the time to leave us a review Hailey. I'm very sorry to hear about the issue with the alignment that was performed at our facility. I want you to know that your business means the world to us!

I have notified our Service Manager, Randy Spayd, about your experience, and he will be reaching out to you as soon as possible to resolve it immediately. 

Again, we sincerely apologize for the inconvenience, but we will do everything possible to make it right!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

RANDY M S., Service Manager from Seidel Hyundai responded on 05/29/2018

I have tried to call you , your voicemail is full and cannot take anymore messages. Please call me with your concern. As Andrew stated if there was an issue with the alignment we performed we will make it right. I would like the opportunity to speak with you and find out what the issue is so we can make it right.
call me at 610 775 5100 extension 2030.

Randy Spayd
Service Manager
Seidel Hyundai

Randy Spayd
Service Manager
Seidel Hyundai
610 775 5100
rspayd@seidelautogroup.com
WS
William S.
Akron, PA
2011 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
good dealership to do business with
I have had an excellent experience in both purchasing vehicles, and the follow-up with the service dept.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/28/2018

Thanks for taking the time to leave us a positive review, William! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!

 


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

WG
William G.
Reading, PA
2013 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Always ready when I need them
My car started running very rough and the check engine light came on. I took it to the dealer on Saturday morning without an appointment and they had it repaired and running great again in a few hours. They have always treated me very good and I will always bring it back to them for any service it needs.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/28/2018

Thanks for taking the time to leave us a positive review, William! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!

 


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

HW
Heather W.
Lebanon, PA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Customer service oriented
Everyone at Seidel Hyundai is so awesome!!!
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/28/2018

Thanks for taking the time to leave us a positive review, Heather! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!

 


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

DR
Dennis R.
Sinking Spring, PA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Elantra service
Did what I asked, nothing forced on me!
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/25/2018

Thanks for taking the time to leave us a positive review, Dennis! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

CM
Carol M.
Reading, PA
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Customer
The staff are great and they are punctual
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/25/2018

Thanks for taking the time to leave us a positive review, Carol! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

RW
Robert W.
Reinholds, PA
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great People
A friendly staff and great service. Will always use this dealership
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/25/2018

Thanks for taking the time to leave us a positive review, Robert! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

DR
Donald R.
Birdsboro, PA
2013 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Considerate
Service manager explained very clearly what was to be done.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/23/2018

Thanks for taking the time to leave us a positive review, Donald! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Anonymous avatar
Verified Customer
Reading, PA
2015 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
help when needed
I really appreciate that when I really need help with my car, even without an appointment the service department is willing to help me.
Recommended
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Andrew L., Business Development Manager from Seidel Hyundai responded on 05/23/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com