ReScore Reviews™ (19)

ReScore
Overall Rating 4.2105274/5Overall Rating 4.2105274/5Overall Rating 4.2105274/5Overall Rating 4.2105274/5rating 4.2105274
Original
Overall Rating 2.1052663/5Overall Rating 2.1052663/5rating 2.1052663rating 2.1052663rating 2.1052663
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Mel G. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service was great fast Answered all my concerns
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:22 PM
Susan P. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fabulous service"
very great place to shop! love the service and love the vehicles... very easy to work with and love dealing with a small family businses
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 11:50 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/16/2018

Thanks for taking the time to leave us a positive review, Susan! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Kim S. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very quick in handling the issues"
Very quick in completing the work
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/14/2018 02:28 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/14/2018

Thanks for taking the time to leave us a positive review, Kim! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Lena P. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service recall "
Quick, Friendly and professional service.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 08:56 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/14/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent service. Friendly staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 03:20 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/14/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Donald J. on 02/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2016 Hyundai"
Other than the fact that two things I requested were ignored the service process went very quick and efficiently.

By submitting your review, you agree to the Terms of Service???? This makes no sense!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 02:22 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/14/2018

Thanks for taking the time to leave us a positive review, Donald! As always, we sincerely appreciate your business and hope that you will return in the future!

I see that you may have requested additional things to be looked at on your vehicle that we may have missed. Please feel free to contact our Service Manager, Randy Spayd, and we will be sure to address those concerns ASAP. 

If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis
Business Development Manager
Seidel Hyundai
(610) 775-5100 x2054
alis@seidelautogroup.com

Andrea J. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
I always have great service @ Seidel Hyundai, the people who work there are always friendly and provide great service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:33 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/13/2018

Thanks for taking the time to leave us a positive review, Andrea! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
No need for surveys. I hate them. If I don’t call back to complain and I keep coming back just figure you did a great job.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/12/2018 04:40 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/13/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Elizabeth C. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service, polite and accommodating.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 01:14 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/13/2018

Thanks for taking the time to leave us a positive review, Elizabeth! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Notification"
Hyundai did a pretty good job of replacing a known 'recall product issue on my '14 elantra. Good customer service.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/10/2018 11:18 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/13/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Laurence C. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I never have to wait to have service done to the car, whether oil change or inspection, etc. The service people are always courteous."
The only negative - the old inspection sticker was removed and crumpled and left on the dash board.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/09/2018 12:40 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/13/2018

Thanks for taking the time to leave us a positive review, Laurence! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
The people are professional, courteous and knowledgabel
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/08/2018 07:13 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/09/2018

Thanks for taking the time to leave us a positive review! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!

 


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Barry H. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I have owned 8 hyundais over the years. Most service was done at thisdealer with no issues
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/07/2018 01:25 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/09/2018

Thanks for taking the time to leave us a positive review, Barry! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!

 


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Patricia G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"close and reasonable price"
excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 10:30 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/07/2018

Thanks for taking the time to leave us a positive review, Patricia! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Jackie R. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance service"
Everything was good. I just think a complementary car wash after a service would be a nice way to show your appreciation for our loyalty.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/06/2018 05:10 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/06/2018

Thanks for taking the time to leave us a positive review, Jackie! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Kathleen D. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kathy D."
The staff was helpful and courteous and the work was done well and in a timely manner.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/05/2018 02:12 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/06/2018

Thanks for taking the time to leave us a positive review, Kathy! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Matthew Y. on 02/03/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Brand of Car Is nothing but trouble "
I bought the car brand new in 2015 and spend more time in maintenance for warranty issues
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/03/2018 05:08 PM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/05/2018

Thanks for taking the time to leave us a review, Matthew. I'm very sorry to hear about the issues you've been experiencing with you Sonata. We don't typically have reoccurring issues such as what your vehicle has been experiencing; however, we want to make sure everything is taken care of immediately.

I'm forwarding your info to our Service Manager, Randy Spayd, so that he can make sure your vehicle is taken care of immediately.

Once again, I apologize for the frustation this may be causing you; but rest assured, we will do everything we can to make sure you're Sonata is repaired properly!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Leslie P. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
As always, the staff treat you like family and cater to your every need. They are always smiling, and provide quick service also.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/02/2018 09:56 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/05/2018

Thanks for taking the time to leave us a positive review, Leslie! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Donald U. on 02/01/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Average service!"
Facilities need modernization badly!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/01/2018 11:33 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/02/2018

Thank you for taking the time to give us your honest feedback. I want to let you know that I have forwarded your review to the Owner for consideration for future upgrades to our facilities. We are constantly looking for new ways to improve upon our customer's experience and your insight will allow us to better do so.

If you have any questions, comments or concerns, please do not hesitate to contact me directly. Agaign, we appreciate your business and hope that you will return in the future for the maintenance of your Hyundai.



Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

Vallane B. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tuscon service"
Overall SERVICE was excellent. Staff friendly and professional. As noted a few weeks after purchase in March, 2017, I am not happy with this vehicle but financially cannot do a trade. I was very surprised when I went to lock my glove box that there is no lock!!! How can a car that is priced in the mid $20K not have lock on the glove box??
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/24/2018
Service Type: Repair
Review Created: 02/01/2018 04:19 AM
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Andrew L., Business Development Manager at Seidel Hyundai responded on 02/01/2018

Thanks for taking the time to leave us a positive review, Vallane! As always, we sincerely appreciate your business and hope that you will return in the future! If you ever have any questions regarding your Hyundai, please do not hesitate to give us a call!


Andrew Lis

Business Development Manager
Seidel Hyundai

(610) 775-5100 x2054
alis@seidelautogroup.com

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