Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

733 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


SW
Steve W.
Narvon, PA
Ford Edge
Verified
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07/19/2018
π™Ύπš’πš• and Lube Service
Friendly and reliable service provided with good communication all in a timely fashion.
A+ Auto service with years of a happy customer.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve, we appreciate our customers and try to keep there vehicle safety our most important concern. Looking forward to working for you for years to come


WO
William O.
Denver, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
William said the facility does a great job. He has been going to this business for 20 years and they service all his vehicles.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/20/2018

Thank you Bill, alway a pleasure working for you!


DG
Dennis G.
East Earl, PA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Dennis said his vehicle is running good. They did a great job.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Bowmansville, PA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Steve said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve for recommending our business


LA
Larry A.
Narvon, PA
HUMMER H3
Verified
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07/03/2018
Hummer Oil Change
Hummer in for brakes and oil change,as usual fastservice fair price,thank you
Michael & Cathy K. from M & M General Repair, Inc responded on 07/05/2018

Thanks again for the great review! Hope you have a wonderful and safe summer!


CH
Clem H.
Great Barrington, MA
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Clem said he is pleased with the outcome of the business's service. He said the service was quick and the communication was great.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/20/2018

Thank you Clem, we try our best!


PM
Patrick M.
Mountain Top, PA
Ford Super Duty F-450 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Patrick said the level of customer service was great. He also appreciated the efficiency of getting everything completed and getting in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Patrick for the great recommendation we look forward to working with you for all your automotive needs


JA
John A.
Narvon, PA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Service Appointment
As usual, prompt, courteous service at M & M.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/05/2018

Thank you John, wishing you a wonderful summer


JH
James H.
Denver, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
James said the business provided great service and he likes that they use Castrol oil.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thanks James, we do try to use all quality parts hope to see you again.


MK
Marcy K.
Adamstown, PA
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Marcy said that the staff is very friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thank you Marcy, we have been in business 28 years and we plan on being here 28 more. We enjoy our customers and we love this business.


DD
Dennis D.
Mohnton, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Dennis said they are always very nice, pleasant, thorough, and do the repairs very well.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thank you Dennis for being a loyal customer and congradulations on your retirement


FS
Fern S.
East Earl, PA
Cadillac Deville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fern said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Always a pleasure Fern, have a great summer


RA
Ray A.
Shillington, PA
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ray said the business's service is really good. He said they scheduled his appointment, took him in the same day and kept him updated with regular phone calls. Ray said he picked up his vehicle the next day.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/20/2018

Thanks Ray, we can't always get it on the same day as you call but you lucked out that day. We do try to get them done and back to you as soon as possible. we know everyone has a busy life and need their transportation.Β  Hope to see you in the future for all your automotive needs.


LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified
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06/05/2018
Electrical problem
Alternator gauge acting up Checked with M&M they stated it may be the battery or alternator. Since I did not want to break down on the road I asked when they could replace both(battery was about 4 yrs old alternator was original ) this is a 2005 Blazer.
They asked me if I could bring it in at 1 and they would have it done by 5. This was great I took it in they repaired it and had it back to me by 4 another great job by M&M
Michael & Cathy K. from M & M General Repair, Inc responded on 06/05/2018

You are such a great customer! We really appreciate all the wonderful recommendations, thank you and we look forward to seeing you again


WW
Warren W.
Mohnton, PA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Warren said that he uses the facility for all his work, he knows the staff very well and they always do a great job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you Warren, I do believe you have been coming to us since we opened in 1990. You are almost family by now!


JM
John M.
Mohnton, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said it was a quick turnaround and the work was done for a good price.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/04/2018

Thank you John that is quite the classic truck and trailer rig you got there. The pleasure is ours


AL
Andy L.
Narvon, PA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Andy said that the facility did what he wanted them to do, there were no problems and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Andy we do try to do exactly what our customers want looking forward to working for you in the future.


AM
Alexander M.
Bowmansville, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Alexander said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/23/2018

Thanks for the great review Alex


SW
Sam W.
Honey Brook, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
honest, cooperative, efficient
they are ready at your appointed time, explain any problems so you can understand, cooperate on making corrections, if needed
Michael & Cathy K. from M & M General Repair, Inc responded on 05/17/2018

Thank you Sam, we love working with you and hope to continue to serve you in the future.


WM
Walter M.
Ephrata, PA
Verified
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05/16/2018 Category: Service
Walter said he has not had any problems with the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 05/29/2018

Thank you Walter we are here if you need us.