M & M General Repair, Inc

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717-445-4548
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,055 Reviews)
5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 1 day ago

Reviews

KM
Kimberly M.
Denver, PA
Ford Fusion
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2021 Category: Service
Kimberly said she recommended them for service.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/25/2021

Thank you Kimberly for taking the time to give us a recommendation, we do appreciate it and if there is something we can do better at next time to rate us 5 stars please just let us know. Have a great summer

Cathy Kulp
Sec.-Treas
717-445-4548
JG
James G.
Bowmansville, PA
GMC Acadia
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2020 Category: Service
Spoke with James' wife. She said the staff tell the truth if anything is wrong with their vehicle and they provide very good repairs.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 06/24/2020

Thank you, look forward to seeing your new car in the future.

Cathy Kulp
Sec.-Treas
717-445-4548
ER
Ed R.
Birdsboro, PA
Dodge Dakota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2020
Honesty
Honest up front
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/24/2020

Thank you Ed for taking the time to review us! Stay safe, warm and healthy!

Cathy Kulp
Sec.-Treas
717-445-4548
Verified Customer
Denver, PA
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2019
They have a personal touch.
They seem to Care about the customer. Thanks for your professionalism.
Recommended
Verified Customer
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2019
Courteous and professional
They provided me with a clear understanding of my vehicle’s condition-and made recommendations for future visits.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 08/02/2019

Thank you , we always try to prepare our customers for future repairs and we also send inspect and recommendation reminders to help you keep your vehicles in tip top shape.  Have a wonderful summer

Cathy Kulp
Sec.-Treas
717-445-4548
MW
Mike W.
East Earl, PA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2019
Excellent service
First time here was told about service and attention to details I’ll be back
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/30/2019

Thank you for your response, we will be happy to service your vehicle in the future and look forward to a great working relationship with you and your family!  Have a great rest of the summer.

Cathy Kulp
Sec.-Treas
717-445-4548
DD
Delwin D.
Narvon, PA
Ford Explorer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2019
Oil change
Very fast service but I thought a bit pricey!!
Michael & Cathy K. from M & M General Repair, Inc responded on 04/05/2019

Yes Delwin our oil changes are  a bit higher than some however that is due to the fact that we use top quality parts and oils.  It is the best thing you can do to maintain the longevity of your engine. We use top quality castrol synthetic blend oil, wix oil filters, check all your fluids and grease all the front end parts. alot of places use the cheapest parts and fluids they can get.

Cathy Kulp
Sec.-Treas
717-445-4548
AH
Aaron H.
Denver, PA
Toyota Sienna
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2019 Category: Service
Aaron said the service was done well.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 02/13/2019

Thank you Aaron, I am sorry we could not get you in sooner, we try our best! We are blessed to be so busy on one hand but hard to get everyone in on the other. Hope to see you soon! Have a great week

Cathy Kulp
Sec.-Treas
717-445-4548
AB
Alan B.
Narvon, PA
Honda Accord Coupe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2018
Dependable and very capable mechanical service. Pleasant and cooperative environment.
I have been a longtime customer of M&M. My “likes” far outweigh my single “dislike”. Mechanical workmanship has always been of the highest caliber. I have never had reason to question their honesty or integrity. They are extremely attentive and cooperative. The customer environment is pleasant, respectful and very courteous. Owners Mike and Cathy are “first class”
in all aspects.
However, despite the aforementioned praise, “pricing” can often be a significant deterrent. In particular, preventive maintainance services. Financially, I cannot always justify allowing their service attributes to override substantial cost savings elsewhere. This is the hard fact of retirement and operating within a fixed income budget. Otherwise, I would be totally on board with M&M.
Al B.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 12/27/2018

Thank you Alan for you recommendations and I am sorry I did not have more time to chat with you that day, I was very busy.  Yes sometimes are prices are not the cheapest and that is because we always use good quality parts and top of the line Castrol fluids.  It is tough for us to keep up with all the expense of new technology.  We do try our best and we do understand. Wishing you and your family a blessed new year.

Cathy Kulp
Sec.-Treas
717-445-4548
Verified Customer
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/26/2018
Courteous service
I came in for emissions and inspection. They did the emissions first. Then told me I needed $2000 worth of repairs in order to pass inspection.

I wish they had told me that first so that I didnt waste money on emissions for a car I decided to junk.
Michael & Cathy K. from M & M General Repair, Inc responded on 10/29/2018

I am very sorry, however the emission test is supposed to be done first according to the law, however you could always ask us to check it out before the emission test if you have a feeling it will not pass, but we would still have to charge for the time we spend checking it out

DG
Dorcas G.
Mohnton, PA
Chevrolet Sonic
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2018 Category: Service
Dorcas stated she was satisfied with the service
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 11/15/2018

Thank you Dorcas

CH
Caia H.
East Earl, PA
Toyota Corolla
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2018 Category: Service
Caia said she was satisfied with the service.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 10/24/2018

Thank you Caia

SR
Steve R.
Bowmansville, PA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2018 Category: Service
Steve said he would recommend the business for service.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve for recommending our business

JR
Jarren R.
Narvon, PA
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2017 Category: Service
Jarren said he thought the business had high prices, but the service was good. They did a good job.
Recommended
JY
Jeff Y.
Mohnton, PA
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2017 Category: Service
Jeff said the business was good.
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 12/11/2017

Thank you Jeff! We want to wish you and your family a Merry Christmas and Happy New Year