M & M General Repair, Inc

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717-445-4548
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

801 Reviews

5 star
91%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review about 11 hours ago

Reviews

Verified Customer
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018
Courteous service
I came in for emissions and inspection. They did the emissions first. Then told me I needed $2000 worth of repairs in order to pass inspection.

I wish they had told me that first so that I didnt waste money on emissions for a car I decided to junk.
Michael & Cathy K. from M & M General Repair, Inc responded on 10/29/2018

I am very sorry, however the emission test is supposed to be done first according to the law, however you could always ask us to check it out before the emission test if you have a feeling it will not pass, but we would still have to charge for the time we spend checking it out

DG
Dorcas G.
Mohnton, PA
Chevrolet Sonic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Dorcas stated she was satisfied with the service
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 11/15/2018

Thank you Dorcas

CH
Caia H.
East Earl, PA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
Caia said she was satisfied with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 10/24/2018

Thank you Caia

SR
Steve R.
Bowmansville, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Steve said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 07/19/2018

Thank you Steve for recommending our business

JR
Jarren R.
Narvon, PA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2017 Category: Service
Jarren said he thought the business had high prices, but the service was good. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JY
Jeff Y.
Mohnton, PA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Jeff said the business was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 12/11/2017

Thank you Jeff! We want to wish you and your family a Merry Christmas and Happy New Year

MK
Matthew K.
Denver, PA
Ford Flex
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Spoke with Matthew's ex-wife. She said this business has great, dependable people. The prices are a little high.
Recommended
This review was collected via phone interview by Customer Research Inc.
IP
Ivan P.
Pennsylvania
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Ivan said this business knew what they were talking about. They got the custom part he needed, but the price seemed a little high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 06/05/2017

Thank you for the recommendation, we may be alittle higher than some shops but we always strive to do a quality job with highly qualified personel.

JH
James H.
Mohnton, PA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017
cant get any better
the people are very friendly and ready to answer all of your questions
Recommended
Michael & Cathy K. from M & M General Repair, Inc responded on 04/25/2017

Thanks Jim, we try our best.

CW
Chris W.
Ephrata, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Chris said he had no problems with the good service provided by this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 04/20/2017

Thank you Chris, we will be looking for some bar-b-que from that trailer in the future

CY
Chris Y.
Mohnton, PA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Chris said the work was good. They were efficient and fast but it was more expensive that he expected. He would still like to look at the work a little more closely. One of his friends would recommend them as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/28/2017

Yes we are not the cheapest shop in town, however keeping our technicians up to date on all new and upcoming vehicles is also very expensive.  We do try to quote every job before we do it. However sometimes jobs do get a bit more involved.  Hopefully you will give us another try.

MH
Mervin H.
Mohnton, PA
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2017 Category: Service
Mervin said he had to pay for the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
HF
Hunter F.
Lancaster, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2016 Category: Service
Hunter said he is happy with the service and the business was polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Joel S.
Denver, PA
BMW 323i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
Friendly, reliable
M&M has been reliable in their service and prompt in addressing our needs with several family-owned vehicles. Their manner is friendly and professional. No run-arounds and no double talk.
Recommended
CD
Chezaire D.
Ephrata, PA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2016 Category: Service
Chezaire said they are good and a friend referred him.
Recommended
This review was collected via phone interview by Customer Research Inc.
MH
Mervin H.
Mohnton, PA
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Mervin said he had to pay them for the service but he would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JA
John A.
Narvon, PA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
John
Quick appointment, friendly staff, on-time completion.
Recommended
JB
Josh B.
East Earl, PA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2016 Category: Service
Josh said this business is pretty positive.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
Tom L.
Ephrata, PA
Ford E450 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016 Category: Service
Tom said his experience at the business was positive.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Samuel L.
Gordonville, PA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2016 Category: Service
Samuel said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.