business image

Seidel Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,977 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
118
Total ReScores
4.7
ReScore Average
79
Net Promoter Score ®

Business Details

About

The service department at Seidel Hyundai is the backbone of our dealership. We have certified Hyundai technicians and a top class customer service and parts department to help serve you best. Seidel Hyundai is the first choice for people looking for the "complete package" in auto repair and maintenance. The service department at Seidel Hyundai is the backbone of our dealership. We have certified Hyundai technicians and a top class customer service and parts department to help serve you best. Seidel Hyundai is the first choice for people looking for the "complete package" in auto repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(610) 775-5100
Opening in 20 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
6125 Shillington Plaza Reading, PA 19607
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,977 Reviews)

RY
gravatar
Rebecca Y.
Reading, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2024
0
Category: Service
Dishonest service department
The service department lied to me and told me that my 2017 Elantra doesn’t have an oil indicator light when I asked why the oil light didn’t come on when the car was low on oil. They further lied by telling me it is normal for the car to burn 4 quarts of oil and have no oil left before the car is due for an oil change. They said that isn’t a malfunction; it’s “normal wear and tear”.

I took my car there for a bearing clearance test to see if there was a potential manufacturing defect with the engine and they refused to perform the test.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.