Service 1st Auto Care


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

377 Reviews

99% Would Recommend
Latest Review 2 days ago
Jamal J. on 04/23/2018
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Jamal said he will always be a returning customer at the business.
Vehicle: Acura MDX
Category: Service
Service Date: 04/20/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
Marlon W. on 04/20/2018
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Marlon said his experience at the business was awesome. He said the staff got the job done to his liking, on time, and he was satisfied with their work.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/18/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn B. on 04/19/2018
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"Very helpful and knowledgeable"
Helpful, caring and dedicated.
Vehicle: Lexus LS 400
Service Date: 04/18/2018
Review Created: 04/19/2018 03:20 AM
Jesse A. on 04/19/2018
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Jesse said the business kept him informed and he trusts them.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/31/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Gregory M. on 04/18/2018
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"I, was very happy with the service. The repair I received is doing well."
The advice and recommendations for my car were very helpful.
Vehicle: Toyota Camry
Service Date: 03/22/2018
Review Created: 04/18/2018 03:51 PM
Elliot S. on 04/18/2018
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"Positive Experience!"
This shop provided me with excellent service. Their customer service is great.
Vehicle: Honda Accord
Service Date: 04/13/2018
Review Created: 04/18/2018 09:44 AM
Mark E. on 04/15/2018
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"Friendly service and reasonable pricing"
I don't use dealers if I can help it. Service 1st Auto are convenient and do a nice job in a timely fashion and at reasonable pricing.
Vehicle: Acura MDX
Service Date: 04/14/2018
Review Created: 04/15/2018 12:00 PM
Franklin D. W. on 04/15/2018
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"The service!"
Ms. Tamara is knowledgeable and pleasant! The prices are much cheaper than the dealership! Love the free snacks!
Vehicle: Toyota Camry
Service Date: 04/14/2018
Review Created: 04/15/2018 02:11 AM
Sharion I. on 04/12/2018
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"The service and the secretary"
The quick service.They will tell you if they can wait on you.
Definitely tell you what's wrong with your car
Vehicle: Pontiac Grand Am
Service Date: 04/10/2018
Review Created: 04/12/2018 12:15 PM
Donald A. on 04/04/2018
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"Great Service"
Each time time i take my car to service 1st. The wait is very short along with friendly service. I have been taken my vehicle to this shop for years. Keep up the good work Kevin.
Vehicle: Acura TSX
Service Date: 04/03/2018
Review Created: 04/04/2018 06:05 AM
Jaque J. on 03/23/2018
Recommended badge inactive Recommended
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"Great work. Horrible service"
The work that they do is fabulous and the price is right. However they’ve kept my car for over 2 weeks just to replace a simple part. Then when I went to pick it up on the day I alerted them, it still wasn’t ready. I’m not sure if it’s just one mechanic over there or what but if you on,y have the one car, I suggest sitting until the work is done because the date they give you for it to be ready is no guarantee or dropping your vehicle off preparing to get a rental. Ridiculous!!!!!!
Vehicle: Toyota Camry
Service Date: 03/22/2018
Review Created: 03/23/2018 05:38 AM
Jamie D. on 03/22/2018
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"Great work"
I have been coming to Kevin's shop for years and I trust him on my car needs and he and his team does a great job.
Vehicle: Honda Pilot
Service Date: 03/21/2018
Review Created: 03/22/2018 05:13 PM
Andrea M. on 03/19/2018
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Andrea said the staff provided great service and professionalism. She loved them.
Vehicle: Lexus GS 300
Category: Service
Service Date: 03/01/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Jenice B. on 03/16/2018
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"The Cusromer Service & Great Service!!!"
I love my MECHANIC Kevin... he does such a great job!!! I Just got a new Lexus for Christmas and prior to buying my LS460 asked him to do a pre check and took it in today for my 1st Service and WOW was I pleased with the Service and The PRICE... Thank You Kevin and Tamara for always treating me like I’m #1.... THEY Are THE BEST!!!!
Vehicle: Lexus LS 460
Service Date: 03/16/2018
Review Created: 03/16/2018 08:17 PM
Charles L. on 03/15/2018
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Christian said the service was good.
Vehicle: Acura TL
Category: Service
Service Date: 03/10/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Marlene M. on 03/15/2018
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Marlene said they are the best in Atlanta. They always do a wonderful job.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/09/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Terri L. on 03/14/2018
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Terri said they always have great customer service.
Vehicle: Lexus ES 350
Category: Service
Service Date: 03/02/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Noelina J. on 03/12/2018
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"Oil Change"
Just for a scheduled of3 months, in advance appointment for an oil change, wait was over an hour. NO GOOD.
The front office Manager is a Jewel to the Company. Refreshment is on target while waiting though.
Vehicle: Toyota Camry
Service Date: 02/10/2018
Review Created: 03/12/2018 07:47 AM
Derek E. on 03/12/2018
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Derek said communication was an issue. He wasn't given the feedback he expected.
Vehicle: Acura Legend
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn B. on 03/02/2018
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"Very Caring Service"
The people at the automobile service company show you that they really care and want you to be satisfied with their service.
Vehicle: Lexus LS 400
Service Date: 02/08/2018
Review Created: 03/02/2018 04:42 AM
Displaying Review 1 - 20 of 377 in total