Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

386 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RK
Ryan K.
Lithonia, GA
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ryan said the staff was great and did the work in a timely manner. He stated they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

ZW
Zabdi W.
Conyers, GA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Zabdi said the service was great.
This review was collected via phone interview by Customer Research Inc.

LB
Loretta B.
Conyers, GA
Acura 2.3CL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Customer service!
I've been going to this place for years and will continue to go for years to come! The staff is just the greatest group of people I've ever met.

RV
Rochelle V.
Lithonia, GA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rochelle said she is satisfied with the work that was done at the business.
This review was collected via phone interview by Customer Research Inc.

AM
Andrea M.
Lithonia, GA
Lexus GS 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Andrea said the business did great work.
This review was collected via phone interview by Customer Research Inc.

JJ
Javel J.
Decatur, GA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Reliable !
They provide quality service! I will continue to come back.

NW
Natka W.
Lilburn, GA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Natka said this business is a good place to bring vehicles into.
This review was collected via phone interview by Customer Research Inc.

AB
Andre B.
Lawrenceville, GA
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04/28/2018
Very efficient and reasonable
Great service. Lovely welcome.

MA
Mr./Ms. A.
Lithonia, GA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Quality service, polite and knowledgable personnel and fair prices.
See above

JJ
Jamal J.
Lithonia, GA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jamal said he will always be a returning customer at the business.
This review was collected via phone interview by Customer Research Inc.

MW
Marlon W.
Georgia
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Marlon said his experience at the business was awesome. He said the staff got the job done to his liking, on time, and he was satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

CB
Carolyn B.
Decatur, GA
Lexus LS 400
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
Very helpful and knowledgeable
Helpful, caring and dedicated.

JA
Jesse A.
Lithonia, GA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Jesse said the business kept him informed and he trusts them.
This review was collected via phone interview by Customer Research Inc.

GM
Gregory M.
Lithonia, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
I, was very happy with the service. The repair I received is doing well.
The advice and recommendations for my car were very helpful.

ES
Elliot S.
Lithonia, GA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Positive Experience!
This shop provided me with excellent service. Their customer service is great.

ME
Mark E.
Lithonia, GA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Friendly service and reasonable pricing
I don't use dealers if I can help it. Service 1st Auto are convenient and do a nice job in a timely fashion and at reasonable pricing.

FW
Franklin D. W.
Lithonia, GA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2018
The service!
Ms. Tamara is knowledgeable and pleasant! The prices are much cheaper than the dealership! Love the free snacks!

SI
Sharion I.
Decatur, GA
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
The service and the secretary
The quick service.They will tell you if they can wait on you.
Definitely tell you what's wrong with your car

DA
Donald A.
Snellville, GA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Great Service
Each time time i take my car to service 1st. The wait is very short along with friendly service. I have been taken my vehicle to this shop for years. Keep up the good work Kevin.

JJ
Jaque J.
Toyota Camry
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/23/2018
Great work. Horrible service
The work that they do is fabulous and the price is right. However they’ve kept my car for over 2 weeks just to replace a simple part. Then when I went to pick it up on the day I alerted them, it still wasn’t ready. I’m not sure if it’s just one mechanic over there or what but if you on,y have the one car, I suggest sitting until the work is done because the date they give you for it to be ready is no guarantee or dropping your vehicle off preparing to get a rental. Ridiculous!!!!!!