Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

423 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


MC
Michael C.
Lithonia, GA
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
A 1 Service
This is the only place I take my Acura to get Servce from great service from the time you go in until the time you leave first class.

DA
David A.
Lithonia, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Quick Fix
Very nice and friendly service. I asked them to take a look at the protector under the vehicle which came lose after hitting a large pothole. Not only did they reattach it, they did it in a very timely manner without an appointment. They weren't going to charge me. But how could I not pay something? I would highly recommend!

GM
Gregory M.
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
they try to please the customer.
The mechanic did a very helpful thing by fixing my car even though my car cannot have a diagnostic. I felt very well served.

WJ
Wanda J.
Decatur, GA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018
4
They do a good job in doing repairs.

CW
Connie W.
Stone Mountain, GA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great Customer Service!!!!
Great Costumer Service...always reliable!!!

RH
R C H.
Stone Mountain, GA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
R C said he likes the service and he never had to take his vehicle back because of something they didn't fix or forgot.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Lithonia, GA
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Kevin said his overall experience was good. It took awhile for them to get his vehicle repaired He's taking his vehicle back for additional repairs.
This review was collected via phone interview by Customer Research Inc.

JP
Johnny P.
Atlanta, GA
Honda Accord Coupe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/23/2018
Decline in traditional quality
There appears to be a deterioration in attention and oversight. The work performed should not have required a full day. For years, I have travelled 900 miles for service of my cars. Unfortunately, I feel that the service performed could have been done at any shop. Very disappointing!!

AM
Andrea M.
Lithonia, GA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Andrea said she liked the employees' customer service.
This review was collected via phone interview by Customer Research Inc.

ED
Evelyn D.
Lithonia, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Thank you for being here!
Consistently great customer service which is a rarity these days. I truly thank them for being so helpful.

TT
Tonya T.
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Tonya said Tamara is very professional. She handled a customer resolution situation very well.
This review was collected via phone interview by Customer Research Inc.

AG
Alonzo G.
Lithonia, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Alonzo said they have good customer service.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Decatur, GA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Service
Great service with a personal touch!

RJ
Reginald J.
Duluth, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Reginald said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LA
Lloyd A.
Snellville, GA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Lloyd said the business put in a new transmission into his vehicle. The service was wonderful. They listened to his needs, had great customer service, took care of him. He had no problems. He had to return, but they were able to fix the issue really quickly.
This review was collected via phone interview by Customer Research Inc.

CL
Charmayne L.
Stone Mountain, GA
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Charmayne said the business has good service and is very friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Driver side window not functioning properly.
I could not move the driver side window up or down without manually pulling on it while at the same time using the electronic switch, I made an appointment with Service 1st Auto Care and, as promised, the problem was fixed within a few hours.

AD
Angelic D.
Lithonia, GA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Excellent service!!
Professional service!! My day was full and I needed something to go right and they surely did not disappoint!! I appreciate your Great service!! My Avalon is much quieter now and I am much happier!! Thanks for everything!!

SE
Sherri E.
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Stellar job
This company explains the repairs needed in a language I can understand. I learn more about what makes a vehicle run successfully from them!

SW
Sharon W.
Lithonia, GA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Sharon said no matter what goes on with her vehicle, the staff always help. They also always let her know what her options are, the customer service is awesome, and they always let her know about prices upfront.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 423 in total