Service One Auto Repair


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

558 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 2 months ago

Frank K. on 12/22/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rip off shop"
My sons jeep was there and the bill when it was dropped off was to be 550. Parts were supplied by my son. Took him three months to do. Have paper work showing 11/13/2017 as completion date. Kirby sold his bill to west auto salvage and had them come, three days before completion date and take it.the bad part is when it was dropped off 300 was left then. He also refused to say where it was towed to. I was at his shop and was told he had not finished the bill, the next week it was gone and had to wait for the state to notify us where it was at. Class one crook. I have proof of all that has been said. Including state liscence and theft agency admitting they know he has been doing this.
Service Date: 11/13/2017
Review Created: 12/22/2017 02:11 PM
John M. on 10/25/2017
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"Awesome Job"
Always a joy to work with, and gets the job done right. If there are any issues, they are corrected.
Service Date: 10/12/2017
Review Created: 10/25/2017 01:18 PM
Lynn M. on 10/21/2017
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"Friendliness, honesty, great service"
Service 1 is always friendly, honest and great service!!
Vehicle: Nissan Pathfinder
Service Date: 10/19/2017
Review Created: 10/21/2017 06:42 AM
Daniel G. on 10/17/2017
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Daniel said this was a good experience for him.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Peggy J. on 10/15/2017
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"Great trustworthy service "
Always recommend to anyone needing automotive services!
Vehicle: Mitsubishi Mirage
Service Date: 10/12/2017
Review Created: 10/15/2017 02:53 PM
John M. on 10/15/2017
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"Great Work"
Transmission had a shudder since it was new. The dealership never could fix it. Service One was able to get ride of my shudder and also performed much needed maintenance on my truck. Also they worked around my vacation schedule. Always a great experience.
Vehicle: Ford Police Interceptor
Service Date: 10/10/2017
Review Created: 10/15/2017 06:34 AM
Heather B. on 10/13/2017
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Heather said they did a great job. They were quick and they explained everything. It was done in a timely manner.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Tony W. on 10/12/2017
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"Great Service"
Yes I would recommend to everyone! Great Service and Friendly Staff!!
Vehicle: Mitsubishi Lancer
Service Date: 10/11/2017
Review Created: 10/12/2017 09:37 AM
Bob S. on 10/12/2017
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"Superb work done"
With an older car, 2001, when it comes time to do some work besides oil changes, I try to factor in some extra time because of the age of the auto and the availability of parts for a 16 year old vehicle.

Because of parts this job took two days to complete. I expected it. Kirby and company kept me updated and I was able to pick up my repaired vehicle just in time to give it a work-out. (300 mile trip) just that evening. The trip went smoothly.

A saying from my father rings true today. "There are two ways to do any job..... right....and.... again."
Service One does it right.
Vehicle: Toyota Avalon
Service Date: 10/10/2017
Review Created: 10/12/2017 02:09 AM
Casey K. on 10/09/2017
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Casey said this business did an awesome job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 10/09/2017
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James said they were prompt and they took care of him right away. They were very personable.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. on 10/04/2017
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"Great service"
repair accomplished fast and under estimate!
Vehicle: Dodge Pickup
Service Date: 09/27/2017
Review Created: 10/04/2017 03:18 PM
Lloyd G. on 09/30/2017
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Lloyd said this business was able to repair his vehicle. They were very friendly and prompt in their service.
Vehicle: Nissan Pickup
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Roy A. on 09/29/2017
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"Always a pleasure"
Just changing out a battery is a special time worth the effort to see the shop and the techs,
Even the dog (Miss Molly) enjoyed the attention
Vehicle: Ford Ranger
Service Date: 09/27/2017
Review Created: 09/29/2017 09:11 AM
Joyce S. on 09/29/2017
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Joyce said she would recommend this business for service.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Heather M. on 09/19/2017
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Heather said the staff was awesome. They were friendly and knowledgeable. They did a great job and she was pleased.
Vehicle: Ford Escape
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Nathan E. on 09/18/2017
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Nathan said he always gets ultimate, quality, professional service and treatment. They do excellent work on his work vehicle. They have always figured out the issues with his vehicles and they have repaired them. In return he trusts them to do great work on his personal vehicle.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Marcia P. on 09/12/2017
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Marcia said the business was helpful and they had great customer service. The staff was hard working.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Don M. on 09/12/2017
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Don said they did as promised and it was done quickly.
Vehicle: Dodge Dakota
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Jensen B. on 09/11/2017
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Jensen said this business had good service and good people.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 08/22/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 558 in total