Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

378 Reviews

96% Would Recommend
Latest Review 23 days ago

Reviews


JN
Jim N.
Black River, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Excellent service!
Super friendly. No BS. They will get you squared away in a timely manner. Good work and they will find a good price for the work you need done. They are my new service station.

SJ
Shirley J.
Black River, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Shirley said she is very pleased with what the facility's employees do.
This review was collected via phone interview by Customer Research Inc.

CB
Chad B.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Friendly and Professional
Did work on my son's truck. We are not from there but my son is stationed at Fort Drum. Ms. Jennifer was honest and kept me updated on the truck. Their pricing is fair.

FB
Frankie B.
Watertown, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Frankie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

IC
Isaac C.
Antwerp, NY
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Isaac said he appreciated the staff doing what he asked and calling him to get authorization, beforehand. He also mentioned that they did not try to sell him things he did not need.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Fort Drum, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Awesome service
Awesome service, always contacted me to inform me on any new issues. Explained everything in detail. Will definitely go back for any service I need.

KW
Kenneth W.
Fort Drum, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Very nice people
I went for the Ny inspection and was helped as so as I walked in. The person at the counter was extremely polite and had a pleasant demeanor. Service was fast and I was in and out in less than an hour.

AC
Autumn C.
Fort Drum, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Autumn said she came in for a diagnostic service and it was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Felts Mills, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
NY State INSP
Friendly service! They were able to get me in without an appt. Staff called me when they said they would to update me. Allowed me to fix some minor deficiency on my car, In order to pass New York’s Lovely Inspection.

CW
Cameron W.
Evans Mills, NY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Cameron said the business took him in at last minute, and the service was quick and good.
This review was collected via phone interview by Customer Research Inc.

NW
Niover W.
Watertown, NY
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
High quality and professional
This place has high quality parts and the upmost professionalism. Very friendly and fast turn around on vehicles service and unscheduled maintenance. Price is affordable and workers focus on every detail .

AS
Alex S.
Fort Drum, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Alex said the technicians did everything that they were asked to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Evans Mills, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Friendly efficient service facility
The owner and counter rep, Porche were super friendly and accommodating. Very nice folks to do business with, so accommodating!

SM
Stephan M.
Lowville, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Stephan said the facility's employees were quick, efficiently and no-hassle. They knew his vehicle type and were knowledgeable about the state's special requirements for the inspection.
This review was collected via phone interview by Customer Research Inc.

GF
Gilbert F.
Fort Drum, NY
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Gilbert said this business was able to get him in without an appointment and his technician was very helpful.
This review was collected via phone interview by Customer Research Inc.

JF
Jose F.
Fort Drum, NY
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Jose said the service for the price was good.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Live Oak, FL
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
James said the service the business provided was expensive.
This review was collected via phone interview by Customer Research Inc.

AC
Alexis C.
Fort Drum, NY
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Alexis said the business did everything well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SP
Sue P.
Copenhagen, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
state inspection
efficient service, very thorough, had some major problems, fully discussed my options in terms I could relate to.


thanks guys,, you are the best....sue pete

KN
Kristen N.
Fort Drum, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great service
I have taken my truck here several times and have zero complaints. Work is always done well and the customer service is excellent. Staff are knowledgeable and courteous!

Displaying Review 1 - 20 of 378 in total