Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

366 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


PS
Paul S.
Evans Mills, NY
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Friendly efficient service facility
The owner and counter rep, Porche were super friendly and accommodating. Very nice folks to do business with, so accommodating!

SM
Stephan M.
Lowville, NY
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Stephan said the facility's employees were quick, efficiently and no-hassle. They knew his vehicle type and were knowledgeable about the state's special requirements for the inspection.
This review was collected via phone interview by Customer Research Inc.

GF
Gilbert F.
Fort Drum, NY
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Gilbert said this business was able to get him in without an appointment and his technician was very helpful.
This review was collected via phone interview by Customer Research Inc.

JF
Jose F.
Fort Drum, NY
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Jose said the service for the price was good.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Live Oak, FL
Nissan Titan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
James said the service the business provided was expensive.
This review was collected via phone interview by Customer Research Inc.

AC
Alexis C.
Fort Drum, NY
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Alexis said the business did everything well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SP
Sue P.
Copenhagen, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
state inspection
efficient service, very thorough, had some major problems, fully discussed my options in terms I could relate to.


thanks guys,, you are the best....sue pete

KN
Kristen N.
Fort Drum, NY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great service
I have taken my truck here several times and have zero complaints. Work is always done well and the customer service is excellent. Staff are knowledgeable and courteous!

JR
Jordan R.
New York
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jordan said they were very prompt at detecting the problem and fixing it.
This review was collected via phone interview by Customer Research Inc.

LG
Luke G.
Watertown, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Luke said the service was done quickly and the quality of the service is good. He had a discounted coupon which was honored at a good price.
This review was collected via phone interview by Customer Research Inc.

NS
Ngawang S.
Watertown, NY
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Ngawang said he likes this business. They have wifi and free coffee. It's awesome.
This review was collected via phone interview by Customer Research Inc.

JR
Jane R.
Pulaski, NY
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018
excellent service and customer care
Jennifer and the staff make the whole experience of having your vehicle maintained and serviced very positive. Have been clients since this business started.

HR
Heidy R.
New York
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Heidy said they did an impeccable job.
This review was collected via phone interview by Customer Research Inc.

SG
Samuel G.
Evans Mills, NY
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Samuel said the mechanic wasn't able to resolve the problem but it wasn't his fault. He had a time restraint. He did the best he could and he's always done great work and he will recommend him.. Keep the positive attitude that the young lady has at the front desk because that's one of the reasons he keeps coming back.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Watertown, NY
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Don said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Glenn M.
Watertown, NY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Glenn said the business provided quick and easy service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Watertown, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Friendly, professional, knowledgeable, and on time.
I needed a state vehicle inspection which I was told would take 45 minutes to an hour. It took almost exactly 45 minutes, which was a very pleasant surprise as I'm used to waiting well past the stated wait time at mechanics. ALL of the staff was incredibly friendly, professional, and knowledgeable. I would highly recommend Service Plus Automotive, and will be back again myself.

JD
James D.
Watertown, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
James said they're good. Everything was done very quickly. Their customer service was really friendly. He really likes their prices..
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Watertown, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Excellent, Professional Service
Fantastic job at Service Plus Automotive. I was in and out in less than 45 minutes. Would definitively recommend and come back.

AP
Alex P.
Calcium, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Christopher. He said the business completed the repair faster than expected and did quality work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 366 in total