William, I am sorry you feel this way and that you would not discuss your concerns with me on the phone. If you would like to discuss this further, please give me a call at 315-773-3400. Jennifer Hulbert
Ashley, I again apologize for not meeting the level of customer services that we regularly meet with our customers. I also apologize if any part of our conversation came off as nasty. I know we were trying to explain our process for both the diagnostic testing and our financing programs. I do hope you have found a shop that will take care of your vehicle's needs. Thank you for sharing your honest feedback with me. Jennifer Hulbert, Owner, Service Plus Automotive
They went above and beyond with their service. And the price was reasonable as well.