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Service Pros Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(478 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

Categories
Contact
(760) 744-0025

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1600 Grand Ave Ste 1 San Marcos, CA 92078-2444
Service Pros Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(478 Reviews)

JF
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Jim F.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Great as Usual
I have reviewed Service Pros in the past. Same opinion. Great service, fair prices, honest assessments of the vehicle.
Recommended

RM
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Richard M.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
verified customerVerified Customer
Always great
I feel that Jeff puts my best interest in servicing my car. If he thinks it can be covered by warranty (based on his knowledge of Lexus, not what the manual says) he will let me know so I can go to them first. He is always less than the dealership.
Recommended

GY
Gerald Y.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
verified customerVerified Customer
Category: Service
Gerald said he went to the business with unknown problems about his air conditioner. They ended up figuring out what was wrong with his vehicle and fixed it right away. They provide pretty good service.
Recommended
Jeff D. from Service Pros Automotive responded on 04/26/2017 08:16 AM

Thank you so very much for the kind words. We were happy that it was something minor. It was an absolute seeing you, as always.  We look forward to assisting you with all of your car needs in the future. Sincerely Jeff


DO
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Don O.
Bonsall, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
verified customerVerified Customer
Service Pros for my Lexus
Excellent service, timeliness, professionalism and check-in and check-out processes.
Recommended
Jeff D. from Service Pros Automotive responded on 04/07/2017 08:48 AM

So happy to hear that you were satisfied with the work we did Don.  Thank you for trusting us with the opportunity to help get your car back on the road. Thank you again- Jeff

Jeff D. from Service Pros Automotive responded on 04/12/2017 01:02 PM

Thank you for trusting me with your vehicle.  Glad we were able to assist in your repair needs. Thanks again-Jeff 


TB
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Tamara B.
San Marcos, CA
Mazda 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
verified customerVerified Customer
excellent service
Also get excellent service. They fit me into the schedule which really helped since I was over due for oil change and only had one day off.
Recommended
Jeff D. from Service Pros Automotive responded on 04/04/2017 08:41 AM

Thank you Tamara, you know we are always here help.  So happy to hear that you were satisfied with the work we did.  Thank you for trusting us with the opportunity to help get your car back on the road. Thank you again- Jeff


SR
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Susan R.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017
verified customerVerified Customer
Happy
Super service and fast
Recommended
Jeff D. from Service Pros Automotive responded on 04/04/2017 08:40 AM

THank you for the 5 stars.  So happy to hear that you were satisfied with the work we did.  Thank you for trusting us with the opportunity to help get your car back on the road. Thank you again- Jeff


CM
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Carrol M.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
verified customerVerified Customer
Fantastic
Jeff you are such a honest and a very great technician. I would not take my car anywhere else. You and your wife have such great personalities. Thank you so much
Recommended
Jeff D. from Service Pros Automotive responded on 04/04/2017 08:39 AM

Thank you Carrol, always such a pleasure seeing you. Can’t thank you enough for you continued support. Thank you again-Jeff  


JF
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Jim F.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
verified customerVerified Customer
Efficient
Stopped in for my scheduled oil change and was back on the road in short order. I got feedback on life left on my brakes and the need for front tires soon. No hard sell on service that wasn't really needed. Appreciated as always.
Recommended
Jeff D. from Service Pros Automotive responded on 04/04/2017 08:36 AM

As always, thank you for your kind words and support.  Sincerely Jeff 


MS
Mildred S.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
verified customerVerified Customer
Category: Service
Mildred said she has been a customer for 16 years at this business.
Recommended
Jeff D. from Service Pros Automotive responded on 03/30/2017 10:58 AM

WOW has it been that long already.  Mildred it's been an real honor to have earned your trust for all these years. I truly appreciate the support -- happy to always help you with all your vehicle needs. -Jeff


NP
Norma P.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
verified customerVerified Customer
Category: Service
Norma said she has been going to Jeff for a few years now and she really trusts him.
Recommended
Jeff D. from Service Pros Automotive responded on 03/28/2017 12:21 PM

Norma, I can’t thank you enough for you continued support over the years.  I know that it takes serious trust to find a mechanic that you are comfortable with. Its and honor you have earned yours.  –Jeff


RR
Richard R.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017
verified customerVerified Customer
Category: Service
Richard said this business is the best. They are able to take really good care of his 23 year old vehicle.
Recommended
Jeff D. from Service Pros Automotive responded on 03/28/2017 12:20 PM

Thank you for the 5 stars and your kind words Richard.  I can’t thank you enough for you continued support over the years.  I know that it takes serious trust to find a mechanic that you are comfortable with. Its and honor you have earned yours.  –Jeff


AD
Amalia D.
San Diego, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2017
verified customerVerified Customer
Category: Service
Amalia said she is having issues with the vehicle. However, they mechanic at this business is very good.
Recommended
Jeff D. from Service Pros Automotive responded on 03/30/2017 10:55 AM

Amalia thank you for the kind words.  Happy that we were able to pin point the issue on your vehicle, and look forward to seeing you again soon.  Always a pleasure -Jeff 


JC
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John C.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
verified customerVerified Customer
Hatchback door shocks replacement
Affordable and excellent work. Would recommend to friends and family.
Recommended
Jeff D. from Service Pros Automotive responded on 03/28/2017 12:13 PM

Thank you John, We Look forward to being able to assist you as well as your Friends and Family in the future- Thanks again Jeff 


JF
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Jim F.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
verified customerVerified Customer
Great Service Again
Jeff doe a fine job on both my Lexus vehicles. Fair prices and honesty. That's what most car owners are looking for. Did rear brakes for less than half what the dealer wanted. Gave an honest evaluation of the cause of some tire wear.
Recommended
Jeff D. from Service Pros Automotive responded on 03/28/2017 12:12 PM

Thank you for the kind words again Jim, as always its a pleasure to assist you with all your vehicle needs.  Look forward to being able to do so for many more years to come- Jeff 


JF
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Joel F.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
verified customerVerified Customer
Hybrid Battery Replacement
Service Pros handled my hybrid battery replacement. Everything went just as quoted and the car works great now.
Recommended
Jeff D. from Service Pros Automotive responded on 03/20/2017 10:56 AM

Thats great News!!! Thank you Joel for the opportunity to get your car back on the road.  We look forward to assisting you on your vehicle needs in the future as well.  Thanks again- Jeff 


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