Mary said Tony and Mike knew her strict budget, and bent over backwards to help her stay within her budget to get the vehicle fixed. There are not too many repair facilities that do that. Other facilities may say they know, but when it comes time to get the vehicle, the price gets bumped up $500. The staff were great. She usually does the repair work herself, because taking it to a facility can be costly. Over the past 3 weeks, she has had numerous conversations with Tony. The vehicle was 3 miles outside of the free towing zone, and the business gave her free towing, great customer service and constant phone calls on the progress of the work. She can find no fault. They are true to their word, and treated her like family.