Shift Right Transmission


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

75 Reviews

95% Would Recommend
Latest Review about 2 months ago
Ashley G. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashley said the staff tried helping her from the beginning. They gave her all the information she needed and they were informative.
Vehicle: Buick Enclave
Category: Service
Service Date: 11/21/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

We value our customers. Thanks for your review. 

Jeremy O. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeremy said the business provides great service and the staff is nice.
Vehicle: Hyundai Genesis Coupe
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

We strive for excellent customer service. Thank's for your business

Jeff H. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said he was shocked about his experience. He brought in his vehicle before the holidays. The staff took four hours to get the job done, rather than the 4 days he thought it would take. The quality of this business was great.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Stan F. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stan said the service was fine and he was happy with the repairs. Jim has always treated him right.
Vehicle: Lincoln LS
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

We appreciate your business. 

Erica J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erica said the business did a good job and the staff explained everything.
Vehicle: Honda Civic
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

Thank you for your business. 

Russ R. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Russ said the mechanic seemed conscientious and he gave him a straight answer on what he needed to know. He appreciates local independent businesses.
Vehicle: Mazda Protege
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

Honesty is our policy. Thank you for your business. 

Chris Y. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business provided good service and pricing.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/12/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

Chris, 
Thank you for your business. We appreciate your business

Jerry F. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said he has visited this business before so he knows the quality of work they provide. He appreciates their service.
Vehicle: Ford Fiesta
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

We appreciate your business. Thank You 

Xavier Q. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Xavier said Mike helped them and got the job done quickly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

Thank You 

Ray T. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said the workers at this business are the best. The work was done in a timely manner.
Vehicle: Suzuki X-90
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

Customers like you make our day!!  Thank You. 

David K. on 10/26/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
David said he brought his vehicle in to this business because it was making a loud noise. The staff quoted him a price of $1,450 to fix the vehicle. When he came in to pick up the vehicle the price was $2,550$. He also had to bring the vehicle back because it was making the same loud noise and he was charged another $180. He doesn't recommend this business for service.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/28/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
James R., Owner at Shift Right Transmission responded on 12/11/2017

We do understand that being a upcoming wholesaler pricing is everything but as it was explained in the beginning of the examination of the vehicle we are unable to determine what is exactly wrong with the internals when we do see parts in the pan of the transmission that was broken. But we try to find the reasons why it broke and that would cause an additional price as it was explained to you and the reasons why the price was not that price up front as the price was said to be $1475.00 plus taxes, hard parts and fluid.  Thanks for your review as we appreciate all of our customers. Thank You. 

Kerry R. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kerry said the staff was really courteous and they explained everything about her vehicle. They did a great job.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 10/19/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the service provided by this business was really good.
Vehicle: Acura TL
Category: Service
Service Date: 10/13/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
John W. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business was quick and his vehicle is working well.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/11/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Wilfred A. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wilfred said the employees from this business were awesome. They took good care of him.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Gina A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Elizabeth. She said this business was very helpful and they gave Gina options for the work.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/02/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Enildo L. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Enildo said the staff were nice and courteous. They answered all of his questions.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/02/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Art G. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Art said the employees were really good about everything.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Linda P. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said the business is nice and the price was right and the vehicle works great.
Vehicle: Nissan Frontier
Category: Service
Service Date: 08/03/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Darice E. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darice the service was good. They were quick and the price was reasonable.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 75 in total