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Shottenkirk Hyundai Granbury

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(122 Reviews)
57
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
57
Net Promoter Score ®

Business Details

About

Shottenkirk Hyundai in Granbury, TX is staffed with expert technicians who provide the best in Hyundai repair and maintenance. Shottenkirk Hyundai in Granbury, TX is staffed with expert technicians who provide the best in Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(817) 279-5800
No Business Hours Provided

Business Hours

* No Time Zone provided
4960 East Highway 377 Granbury, TX 76049
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(122 Reviews)

KS
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Kevin S.
Kennedale, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2023
0
Category: Service
MISLEADING PRICING! ADD $2,000 TO ANY VECHILE LISTED PRICE!!
A warning to anyone shopping at Shottenkirk. Add $2,000 to any vehicle's listed price online or in person. The prices are MISLEADING. The dealership adds a MANDATORY warranty package to each purchase (i.e. Total Care Package). They dress it up as an "Addendum" and tell you it's "Required and Discriminatory" if they don't sell it to you. They also will claim it’s not a warranty, but don't believe them, IT IS TRULY A ONE-YEAR WARRANTY PACKAGE that covers replacement tires (up to $1K), dents and window crack repairs. That's fine if you want to purchase the warranty package, but it SHOULD NOT BE A REQUIREMENT. A warranty is an OPTIONAL add-on and those that don't want it should not be forced to purchase it. It's MISLEADING to consumers that see a listed price online only to find out at time of purchase they add an additional $2,000 to the sales price of the vehicle. I would have NOT SHOPPED THERE had I known Shottenkirk would add an additional $2,000 to the listed price of the vehicle. THEREFORE, I WOULD RECOMMEND GOING SOMEHWERE ELSE THAT' HAS MORE TRANSPARENT PRICING AND DOES NOT USE MISLEADING PRICING PRACTICES TO LURE CUSTOMERS.
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