Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

701 Reviews

97% Would Recommend
Latest Review 7 days ago

Reviews


GR
Gino R.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Gino said the employees were cordial. They were eager to get his vehicle in for service. They provided service at a good price.
This review was collected via phone interview by Customer Research Inc.

MT
MERCEDES T.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Starter Problem
Great Friendly Serviice and good care was taken for the problem my car had. Convenient location. Definitely a 5 star.

NH
Nick H.
Houston, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Nick said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cypress, TX
Chevrolet Astro Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
#1 shop
Make you feel like family

HB
Harrison B.
Houston, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Harrison said this facility is more like family, and he appreciates all of the help he received.
This review was collected via phone interview by Customer Research Inc.

CO
COREY O.
Houston, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
The BOMB!!
Smart Automotive has THE BEST mechanics, this side of Mars. They go above & beyond to repair your vehicle. And the owners, David & Danne.. AWESOME!!

Verified Customer
Houston, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
thumbs up
excellent customer service as usual

WO
William O.
Houston, TX
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
William said he has gone to them a long time. They are easy to deal with and have marvelous work. The business is trustworthy and has great prices.
This review was collected via phone interview by Customer Research Inc.

RV
Rueben V.
Houston, TX
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
Rueben said the staff is knowledgeable but the communication is lacking. He was promised updates he only got if he initiated contact with the business. He stated that he also was told the vehicle was ready to pick up but the repairs were not complete.
This review was collected via phone interview by Customer Research Inc.

TM
Todd M.
Texas
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Todd said he would recommend this business to others,
This review was collected via phone interview by Customer Research Inc.

LB
LONNIE B.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Always friendly and cares about getting my cars issues corrected.
Always friendly and cares about getting my cars issues corrected.

PW
PATRICIA W.
Katy, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Patricia W.
Excellent service...Trust and appreciate David and Danielle to the fullest...treated like family..

CJ
cynthia j.
Houston, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Good , fast, helpful service
I hadn’t been in a while, but it was like old times. Both people who helped me were very friendly and even gave me additional information to maintain my vehicle. They quote 30 mins, but it was more like 15! Thanks!!!

Verified Customer
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
State Inspection
It was time for the annual State Inspection required before registration renewal. This was not my first visit at Smart Automotive and, as usual, I received a friendly welcome and quick service. Thank you, Dani.

MS
MARK S.
Katy, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Quality work
The team at Smart Automotive identified a fuel pump issue in my F150 and fixed the problem right the first time around. I've been coming to Smart for years and still find the place doing great work at a great price. Thanks for always taking good care of your customers!

AD
Antoinette D.
Houston, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Antoinette said that the place's customer service was superb.
This review was collected via phone interview by Customer Research Inc.

TV
Tr V.
Texas
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
TR said that it is a honor to know Daniel and David. They have a very honest business. They are good people doing great work.
This review was collected via phone interview by Customer Research Inc.

JF
Johny F.
Katy, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Johny said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

KS
Kim S.
Richmond, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Kim said that the place gave him a great experience and he loves the people in the office.
This review was collected via phone interview by Customer Research Inc.

JO
Joseph O.
Katy, TX
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Joseph said the service was great. The staff was friendly and professional, and the pricing is friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 701 in total