Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

627 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


JM
Johnnie M.
Houston, TX
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Johnnie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AA
Ashley A.
Sugar Land, TX
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ashley said they have good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Cypress, TX
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jose said he always has a pleasant experience every time he goes to the business, and he doesn't have any complaints with them.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
Texas
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joe said he appreciates how the owners were straightforward with him.
This review was collected via phone interview by Customer Research Inc.

GR
Graham R.
Texas
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Graham said the staff provided good quality service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RP
Ricky P.
Texas
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ricky said he takes all his vehicles there and would recommend the facility for service.
This review was collected via phone interview by Customer Research Inc.

HR
Hamza R.
Katy, TX
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hamza said the staff is always good to him.
This review was collected via phone interview by Customer Research Inc.

CA
CHRISTINE A.
Houston, TX
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great Work!
We were referred to this shop by my sons best friend..best referral ever! Honest no bs kinda shop. Car was ready before promised and work was done well. I saved between 220.00 and 300.00 if I would have taken it to the dealer.. And I still had an original part installed. U know OEM. Will be using them from now on and I've always been one to take it to the dealer.. but not anymore.

CB
Carl B.
Texas
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Carl said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Houston, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Steven said this business took care of him.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Houston, TX
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Paul said every time he goes in the staff always do exactly what they say they're going to do and they never overcharge him. Often they provide services that benefit him and don't charge him for them.
This review was collected via phone interview by Customer Research Inc.

MC
MANNISH C.
Cypress, TX
Chevrolet Astro Passenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Make you feel like family
Great service

BB
Bradley B.
Cypress, TX
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Bradley said everything was satisfactory.
This review was collected via phone interview by Customer Research Inc.

SM
Sidney M.
Tomball, TX
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Susie. She said the business is great and the staff did a really good job. Their prices were fair.
This review was collected via phone interview by Customer Research Inc.

JP
Jaime P.
Houston, TX
Toyota Tundra
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/10/2018 Category: Service
Jaime said he was taking his vehicle to this business very often and he trusted them, but he was very disappointed in his service. They were not honest and provided him a completely wrong diagnostic. He will not be going back to them again. They were not professional and he would not recommend them, based on his experience.
This review was collected via phone interview by Customer Research Inc.

DE
Danny E.
Texas
Dodge Charger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Danny said the staff ignored him when he was there.
This review was collected via phone interview by Customer Research Inc.

NS
Nixon S.
New Ulm, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Nixon said the staff are all great people.
This review was collected via phone interview by Customer Research Inc.

LO
LINDA O.
Houston, TX
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Trustworthy and great people
Danni and the rest of the team are helpful, knowledgeable, trustworthy. Only place me a nd my family take our vehicles!

LB
LONNIE B.
Houston, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Confidence and Trust I have in the workers of Smart Automotive.
It is a great comfort that I have a firm that has the integrity that I have found with Smart Automotive. I can trust their dealings to be honest and trustworthy.
Their hospitality and family like atmosphere is above and beyond my expectations.

AV
ALEJANDRA V.
Houston, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
Reasonably priced and quick on its work
Very friendly, clean shop, they got my vehicle back to me in two days, they also called me every step of the way to let me know what they were doing and get permission to look at other areas of the vehicle to determine what was wrong with it. I have and will continue to refer them to family and friends.

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