Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

680 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


MO
Marina O.
Jacksonville, NC
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Marina said everyone was very professional, nice and very courteous. She really appreciates how informative the mechanic was and he was very accommodating.
This review was collected via phone interview by Customer Research Inc.

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Dania D.
Jacksonville, NC
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Dania said the service was great, but the wait was longer than expected. She goes to the business for service all the time.
This review was collected via phone interview by Customer Research Inc.

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Darius M.
Jacksonville, NC
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Darius said his experience was quick, fast, and the staff got the service done in a timely manner. The prices were reasonable. Every other facility's prices were through the roof but this business had great prices.
This review was collected via phone interview by Customer Research Inc.

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Justin K.
North Carolina
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Justin said they picked up his vehicle on the side of the road for free. They fixed his vehicle while he was out of town.
This review was collected via phone interview by Customer Research Inc.

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Donald M.
Sneads Ferry, NC
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Donald said this business was very efficient. They were quick and informative.
This review was collected via phone interview by Customer Research Inc.

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Catherine J.
North Carolina
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Catherine said the service was good. This is the only business she uses for service.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
North Carolina
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
William said the business has good service and a fast turnaround.
This review was collected via phone interview by Customer Research Inc.

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Julie S.
Jacksonville, NC
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Julie said the staff at the business were nice. They did everything needed on her vehicle and did not rush through services.
This review was collected via phone interview by Customer Research Inc.

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Verdell B.
Jacksonville, NC
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Verdell said the business does good work and has good service.
This review was collected via phone interview by Customer Research Inc.

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Christopher C.
Richlands, NC
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Christopher said that staff was great and they did great work.
This review was collected via phone interview by Customer Research Inc.

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Jonathan B.
Camp Lejeune, NC
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jonathan said the facility was very knowledgeable and gave him options on his vehicle. They were very communicative.
This review was collected via phone interview by Customer Research Inc.

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Lunden K.
North Carolina
Chevrolet Prizm
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Lunden said the staff were really helpful, they fixed the emergency brake on her vehicle, and it's working fine.
This review was collected via phone interview by Customer Research Inc.

AA
Angelica A.
North Carolina
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Angelica said one of the guys went on vacation without letting her know. It really put her behind on her timeline. Other than that, David was very helpful.
This review was collected via phone interview by Customer Research Inc.

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Taylor M.
Sneads Ferry, NC
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Taylor said the employees were very friendly. They provided awesome service. They came to him with a battery for his vehicle. They got his vehicle to the business. They completed service the same day.
This review was collected via phone interview by Customer Research Inc.

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Caleb H.
North Carolina
Mazda B3000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Caleb said everything went well and the people were nice.
This review was collected via phone interview by Customer Research Inc.

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Derrick T.
Jacksonville, NC
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Derrick said they did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

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Corey M.
Camp Lejeune, NC
Chevrolet Avalanche
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Corey said that he had issues with his vehicle after receiving service from the business, but he does not know if it was due to their negligence. He would recommend this business for service,
This review was collected via phone interview by Customer Research Inc.

CV
Cameron V.
North Carolina
Chevrolet Monte Carlo
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Cameron said the staff does a good job, and they are cheap.
This review was collected via phone interview by Customer Research Inc.

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Doug K.
Jacksonville, NC
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Doug said he received the best service every time. The staff were dependable and nice people. He won't take any of his vehicles anywhere else.
This review was collected via phone interview by Customer Research Inc.

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Luke W.
North Carolina
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Luke said Charley was fantastic to work with and he appreciated it.
This review was collected via phone interview by Customer Research Inc.