Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

741 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


SH
Shelley H.
Jacksonville, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Shelley said the business does very good work.
This review was collected via phone interview by Customer Research Inc.

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Cathy L.
North Carolina
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Cathy said the business was always accommodating.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Maple Hill, NC
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Michael said he was satisfied with David and staff.
This review was collected via phone interview by Customer Research Inc.

LA
LELSLIE A.
Jacksonville, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Satisfied customer
Once again i thank Smith’s auto service for the work that they have done on my vehicle. Not only do they care for your vehicle but they also care for you and that I am thankful for.

RB
Ricky B.
Jacksonville, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Ricky said he likes Donna and the staff. They do good work.
This review was collected via phone interview by Customer Research Inc.

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Cristina L.
Jacksonville, NC
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019
Smith’ s Auto Service
Trustworthy and efficient! Never have to worry about being taken advantage of. These guys are always so good to me and my vehicle!! They do good Work in a timely manner. They also charge very reasonable prices!! David is always so helpful and pleasant!!

CV
Clay V.
Jacksonville, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Clay said the business is good and he appreciates the work.
This review was collected via phone interview by Customer Research Inc.

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Thomas R.
Holly Ridge, NC
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Thomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
North Carolina
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Chris said the employees were excellent. They provided good service.
This review was collected via phone interview by Customer Research Inc.

NB
Nicole B.
Jacksonville, NC
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
AWESOME SERVICE!!!!
The services there is always exceptional. I would never go never go anywhere else. There is no one like the "Good Ole' Boys."

ML
Maria L.
North Carolina
Mitsubishi Outlander
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/14/2018 Category: Service
Maria said the business took 5 days to get a battery installed in her vehicle. The staff were kind and polite.
This review was collected via phone interview by Customer Research Inc.

EP
Emily P.
North Carolina
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Emily said the business was able to find out she needs a new motor. She was grateful that they were able to find the issue.
This review was collected via phone interview by Customer Research Inc.

VC
Vince C.
North Carolina
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Vince said the service was outstanding. The work was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

HJ
Henry J.
North Carolina
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Henry said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

AC
Antonio C.
North Carolina
Audi A4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2018 Category: Service
Antonio said the past two times he went for service, the business could not identify the problem.
This review was collected via phone interview by Customer Research Inc.

KP
Kenny P.
North Carolina
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Kenny said the business always gets the job done.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
North Carolina
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Tony said service was good. He was in and out in 30 minutes. His vehicle sounded good and he drove it home with no problems.
This review was collected via phone interview by Customer Research Inc.

DR
Dexter R.
Holly Ridge, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Dexter said his overall experience was good. He scheduled at the last minute. They were fast, and got him in, and out within hour. They're professional. Their prices were fair, which he loves.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Jacksonville, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Spoke with Katherine. She said the business is reliable. They diagnosed the problem and went right to it on her vehicle. They did not over charge her. They had it fixed in the time allotted.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Jacksonville, NC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Charles said the staff does what they say they will and the service is prompt.
This review was collected via phone interview by Customer Research Inc.