Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

775 Reviews

98% Would Recommend
Latest Review about 24 hours ago

Reviews


Verified Customer
Richlands, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Great customer service
Owners and employees were friendly and helpful . Explained each step of the repairs to be done .

FB
FRANCES B.
Jacksonville, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Great Service
These guys are honest and do a great job for a great price.

EE
ED E.
Jacksonville, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
FAMILY CARE
Smith's auto is a Family oriented folks.
Trusted by many and will treat you as one of their own.
David is like a Brother you wished you had...!

HT
Hondo T.
North Carolina
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Hondo said the employees accommodate him as much as possible.
This review was collected via phone interview by Customer Research Inc.

JC
JEFF C.
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
They always do their best to schedule and get the work done as soon as possible and in a professional manner.
I have five vehicles and have used Smith's to service them all for about two years now. David does a great job up front and they have an excellent group of mechanics in the back.

RC
Ronald C.
North Carolina
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Ronald said the business is honest with reasonable prices. They also are really speedy and a place like that is hard to find so he feels grateful.
This review was collected via phone interview by Customer Research Inc.

MB
Mackenzy B.
Jacksonville, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Mackenzy said when the person came to tow her vehicle , they tried to do anything they could to fix the vehicle before towing it to the facility.
This review was collected via phone interview by Customer Research Inc.

JR
JACE R.
Jacksonville, NC
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
A/C problems
A/C wasn't was non-functional. Smiths had it fixed quickly and accurately at a great price. Great service.

JC
JEFF C.
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Oil service plus check up
Going on vacation in a couple weeks and wanted to have my truck serviced and check all the fluid levels, belts, hoses, tire pressure, etc. I received timely and professional service as always here at Smiths Auto. If anyone is looking for auto service that is always friendly, professional this is your place. Thanks to David and staff.

HS
Holly S.
Jacksonville, NC
Chrysler Cirrus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Holly said her experience was good.
This review was collected via phone interview by Customer Research Inc.

DH
Dellavonte H.
North Carolina
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Dellavonte said the employees helped him out with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
North Carolina
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Mark said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

FB
FRANCES B.
Jacksonville, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Great pkace
We always take out vehicles to Smith's for all the repairs needed from oil changes to brake work. Work is always done correctly and at a reasonable price. They are very honest!

FB
FRANCES B.
Jacksonville, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Fantastic
Smith's is awesome. Great prices, great service and great staff.

TK
Tyru K.
North Carolina
Mazda RX-8
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2019 Category: Service
Tyru said his vehicle doesn't even start now, even with a brand new battery in it.
This review was collected via phone interview by Customer Research Inc.

AT
ASHLEY T.
Camp Lejeune, NC
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Best service
Nicest staff I’ve ever encountered in an auto shop. Fast reliable service

JL
Justin L.
Jacksonville, NC
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Justin said the service was good.
This review was collected via phone interview by Customer Research Inc.

LF
Linwood F.
North Carolina
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Linwood said they did excellent work at a fair price.
This review was collected via phone interview by Customer Research Inc.

CC
Colby C.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Colby said that the place did a really good job on his vehicle, he's had no problems since, and it runs nice. He was double charged for some parts, the owner called when he discovered it, and refunded his money. He's never had that happen before and he added most guys would've pocketed it.
This review was collected via phone interview by Customer Research Inc.

JN
Jason N.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Jason said this facility has good people.
This review was collected via phone interview by Customer Research Inc.