Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

718 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


VH
Vicky H.
North Carolina
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Vicky said the service the business provided was good.
This review was collected via phone interview by Customer Research Inc.

DN
Dorothy N.
North Carolina
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Dorothy said the service was done quickly. The work was completed the same day.
This review was collected via phone interview by Customer Research Inc.

KR
Kevin R.
North Carolina
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Kevin said he liked the service.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
North Carolina
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Thomas said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Madison R.
North Carolina
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Madison said the employees were friendly. They provided great service. They completed the work fast.
This review was collected via phone interview by Customer Research Inc.

HR
Henry R.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Spoke with Katie. She said she always had decent service with the facility since she has been going there.
This review was collected via phone interview by Customer Research Inc.

RR
RYAN R.
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Awesome
Best place in town to bring your car, quality work at very affordable prices and above all else they are honest, I though I needed all new brakes and only had to get front rotors saved about $500

CO
Christy O.
North Carolina
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Christy said the business has really good customer service. She said their prices were reasonable and they fixed her vehicle, overall she is pleased.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
North Carolina
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Matthew said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TR
Tonya R.
North Carolina
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Tonya said that the place has good prices and they do work quickly.
This review was collected via phone interview by Customer Research Inc.

JE
Jordan E.
North Carolina
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Jordan said he had a small issue. While they were taking off a wheel they snapped a bolt, but overall he isn't displeased.
This review was collected via phone interview by Customer Research Inc.

DP
Dakota P.
North Carolina
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dakota said the staff was kind, they knew what they were doing, and were efficient with getting the vehicle done.
This review was collected via phone interview by Customer Research Inc.

FB
FRANCES B.
Jacksonville, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Great Place
These guys do wonderful work and are good a fixing other mechanic's screw ups. The only problem is they are really busy :-), so sometimes appointments don't hold up. Other than that, great job guys.

JM
Justin M.
North Carolina
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Justin said the employees fixed the problem.
This review was collected via phone interview by Customer Research Inc.

ED
ETTA D.
Dodge Neon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018
Donna due to the attitude and service my son Wm just got for the Dodge neon he will NOT return to your shop.
after over 1,396 ?? dollars your workers could not check the oil or give me a call. The battery needed replacement.
a worker called to change an appointment to another day. you could not do oil change and inspection in the same appointment time. Better service at your Old Shop.

AM
Aaron M.
Jacksonville, NC
Kia Sedona
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Aaron said the employees blamed their unsuccessful repair on his vehicles brand.
This review was collected via phone interview by Customer Research Inc.

CC
Corwin C.
North Carolina
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Corwin said that the place got everything done that he asked of them.
This review was collected via phone interview by Customer Research Inc.

CC
Calandra C.
Jacksonville, NC
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Calandra said this business has the best prices around and the staff is nice. She has done business at this facility before. The technicians do not try to cheat her.
This review was collected via phone interview by Customer Research Inc.

EB
Evan B.
Jacksonville, NC
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Evan said the business is good.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
North Carolina
GMC Canyon
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/01/2018 Category: Service
Tim said he scheduled and appointment for 1 pm for new tires and an alignment. He was expecting them to have his vehicle done by the end of the day. He was never informed that they did not get to his vehicle that day. He went to the business as it was closing and was told his vehicle was never gotten to. He brought it back the next day, and David was able to help him. He did great work and he appreciates the service.
This review was collected via phone interview by Customer Research Inc.