Smith's Auto Service


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

644 Reviews

98% Would Recommend
Latest Review 12 days ago
Zak V. on 01/06/2018
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Zak said the employees were super-professional. They provided service in a timely manner. They provided very good communication.
Vehicle: Honda Accord
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Tyler K. on 01/03/2018
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Tyler has been using the business for awhile. He likes them because they are quick, and overall, the service is good. He said there is room for improvement.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Seth B. on 01/02/2018
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Seth said the staff members got him in and out fast. They are trustworthy and did a great job overall.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/21/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Jackie P. on 12/27/2017
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Jackie said the business did a great job.
Vehicle: Ford F-150
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 12/22/2017
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Mike said the team was courteous. They were reasonable and they always do great work.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
TIM M. on 12/19/2017
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"LIKE NO OTHER "
Ive gone to Smiths multiple times; from dropping my car off to being stuck on the side of the road in New Bern.. Each and every time David made sure everything i asked for was done with up most professionalism and efficiency. Not to mention Charlie's extended knowledge in the mechanical industry and making sure that every turn of the wrench was executed with precision!

Need something done?
Want something done?
Smiths.. hands down.. WILL GET IT DONE!!!
Vehicle: Ford Escape
Service Date: 12/01/2017
Review Created: 12/19/2017 09:37 PM
Jake B. on 12/19/2017
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Jake said the business performed the service promptly and quickly.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Holly H. on 12/14/2017
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Holly said they did a great job.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Ronald L. on 12/14/2017
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Ronald said overall the service at this business is good.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Marco M. on 12/12/2017
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Marco said he was pleased with his service. The work was completed the same day.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/04/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Bryant C. on 12/01/2017
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Bryant said they quickly repaired the vehicle. Their communication was professional.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Ernestine W. on 12/01/2017
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Ernestine said this business has worked on some of her vehicles before. They provide great service and she loves them.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/30/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
SHANNAN W. on 11/28/2017
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"Car repairs "
Excellent service!
Vehicle: GMC Yukon XL
Service Date: 11/27/2017
Review Created: 11/28/2017 03:03 AM
Ian R. on 11/21/2017
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Ian said the employees were polite. They provided good service.
Vehicle: Ford Mustang
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 11/21/2017
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Tim said he has been there multiple times and they are always respectful, nice, helpful, and efficient.
Vehicle: Ford Escape
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Shaun W. on 11/16/2017
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Shaun said the service was fine even though his vehicle was towed to the incorrect location. He will continue to refer customers to this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 11/14/2017
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David said he would recommend this business for service.
Vehicle: GMC Envoy
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Tyler T. on 11/13/2017
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Tyler said they were quick at fixing his vehicle.
Vehicle: GMC Sierra 2500
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
PETE S. on 11/10/2017
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"oil change"
good.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/09/2017
Review Created: 11/10/2017 01:23 PM
JOAN N. on 11/10/2017
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"Car repair"
David and the people in the office was very nice and friendly
They answered any and all questions I had. I will definitely recommend their business to anyone that needs work done on their vehicle.
Vehicle: Saturn VUE
Service Date: 11/09/2017
Review Created: 11/10/2017 09:56 AM
Displaying Review 1 - 20 of 644 in total