Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

371 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


WG
WILLIAM G.
Hampstead, NC
Chevrolet S10 Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
1991chevy blazer4wd
Fast service, friendly people, good explanations, good advice.

JT
Jamie T.
Hampstead, NC
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jamie said everything was fine. He had an oil change and the tires rotated. He has a slow leak, which the technicians thought had stopped once the tires were rotated. There is still a slow leak. If he takes it to the business they will take care of it with no problem.
This review was collected via phone interview by Customer Research Inc.

GR
GEORGE R.
Hampstead, NC
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great Service - Timely
The appointment was easy to make and easy to keep. Did my Drop off and then later in the day pickup. Staff accommodated my needs.
I made a 5K trip right after the service and I felt confident that I was secure after the work.

WJ
Will J.
Rocky Point, NC
GMC Sierra 2500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Will said that the service was good and he appreciated the business.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Hampstead, NC
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said the employees were responsive. They provided fine service. The pricing was not bad. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
North Carolina
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Steven said the customer service rep was good, the service was great and timely.
This review was collected via phone interview by Customer Research Inc.

JP
Jane P.
Hampstead, NC
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jane said that when she takes her vehicle to the facility the staff always fix it.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Hampstead, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said this was his first time in and he thinks everything turned out great. He also thought everyone was nice and personable.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Wilmington, NC
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Tim said that the staff at the facility did it in a professional time frame, did a good job and he's happy with his service.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

Thank you.  Please let us know how we can help in the future!


JP
Jacob P.
Hampstead, NC
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jacob said the employee at the desk was really cool and the service was fast.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

We strive to make your experience the best for you.  Thank you for taking the time to review!


JH
James H.
Hampstead, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
James said the staff was courteous, explained what went on, and did it in a reasonable time frame.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 05/09/2018

Thank you for your business, Mr. Higgins!


CB
CLAYTON B.
Hampstead, NC
Honda Civic Sdn
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04/20/2018
2013HONDA
VERY HAPPY WITH THE WORK AND THE CHARGE.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/23/2018

Thats great, thank you!


SM
Sal M.
Wilmington, NC
Ford Mustang
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2018 Category: Service
Sal said he was not satisfied with his experience. He went there 3 times and they did not tell him they could not change the tires, which disappointed him.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/23/2018

We do apologize, we were having some issues with the equipment.  it is all fixed now and I hope you will give us another shot


GL
Gail L.
Hampstead, NC
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Gail said the staff did a good job, they even had to make a part that is no longer manufactured anymore.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/23/2018

We are happy to accomodate!


CL
Courtney L.
Hampstead, NC
Chevrolet Equinox
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04/11/2018 Category: Service
Courtney said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/16/2018

We are very pleased to hear this!  We look forward to seeing you again soon!


JA
Jean A.
Hampstead, NC
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2018 Category: Service
Jean said they did a good job but the parts were a little expensive.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/23/2018

Thank you for taking the time to comment!


LB
Lindsey B.
Rocky Point, NC
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Lindsey said she got a quick appointment, the service was on time, and she didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/09/2018

Thats great!  We look forward to seeing you in the future.


AL
Anthony L.
Hampstead, NC
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Anthony said the staff was able to make an appointment for him at his convenience and took him in right away. They did the job on time and the price was right.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'leary's Automotive Repair responded on 04/10/2018

Very happy to hear of your experience, Anthony.  Please let us know how we can help you in the future


CM
CAROLYN M.
Hampstead, NC
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
The staff, quality service, on time, price
Above says it all
Craig S., District Manager from O'leary's Automotive Repair responded on 04/05/2018

So glad youre enjoying the hampstead store!  Please let us know if we can help in any way.


SM
STEVE M.
Hampstead, NC
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
Rick at the front desk
He's always helpful.