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Smith's Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(544 Reviews)
95
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s East Side. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(608) 241-1232
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4313 Nakoosa Trail Madison, WI 53714-1319
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Smith's Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(544 Reviews)
Write a Review
Recent Reviews
Verified Customer
Madison, WI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2026
verified customerVerified Customer
10
Professional, honest, affordable service
I've been taking my vehicle to Smith's for years and am always happy when I leave. Scheduling appointments is easy and I can usually get a loaner if I can't wait for my car. The team is friendly and knowledgeable. Routine maintenance visits come with an email or text with the results of the inspection and if needed pictures of the vehicle. When larger repairs are needed, I can always count on clear communication about the issue and costs. If other repairs are found, the team will reach out to discuss those repairs before performing additional service. Their professionalism and high quality of work has allowed me to keep my vehicle longer than what I would normally. It's expensive in today's world to buy new/used cars so having a team that can help maintain my vehicle and keep it running smoothly is a great asset.
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