ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
94% Would Recommend
Latest Review 8 days ago
Kam S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kam said the service was prompt and professional. He trusts this business. The job was done right.
Vehicle: Mercedes-Benz CL-Class
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Joseph K. on 11/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joseph said it was pretty good service. They seemed like honest guys, and they showed him what was going on.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Brianna D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brianna said she has been going to this business for service for a couple of years because the service is good. The staff always shows her what is going on with her vehicle. She really appreciates this.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Gianna H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gianna said this business is good.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Judith M. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Judith said the staff talked her through the work they did and she appreciates that.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
WARRAN R. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, trust me!"
Excellent. Fast and trustworthy service.
Vehicle: Honda Accord Sdn
Service Date: 10/31/2017
Review Created: 11/02/2017 02:59 PM
Mike R. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he would recommend the business.
Vehicle: Lincoln MKT
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
JUAN Z. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpfull"
Excellent customer service.
Vehicle: Volvo XC90
Service Date: 10/28/2017
Review Created: 10/29/2017 09:32 PM
PRECIOUS R. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
The staff was friendly and helpful, they were very thorough and explained in detail what was going on with my vehicle and what needed to be done.
Vehicle: Ford Focus
Service Date: 10/21/2017
Review Created: 10/28/2017 08:10 PM
Christopher H. on 10/28/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Christopher said the person at the front desk is an excellent employee. He was extremely helpful and gave him good tips. However, he took his vehicle to a second facility after having visited this one and they advised him that he could have passed the brake light inspection without having to have his rotors changed.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 10/25/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Naveed A., Store Manager at Smog Mart Inc responded on 11/02/2017

Mr! Christopher bring his car with missing lug nuts on all wheals. His rear light was not working either. We take our job very seriously. Mr Christopher failed his brake and light not only because of that but his routers were spects too. Now if someone else has passed him is because they are't doing it right or lake of knowledge is the fact. One more fact comes here to play that some of these facelities do not have even licence to do it the have some licences there for hire and they just use their authority to make the sale which is not even legal.Mr! Christopher's invoice sayes it all.

Aida M. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aida said that Romero always gives her very good customer service.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Edward A. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Edward said he felt the service was good although it was not exceptional.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael D. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the service was fast, and the price was decent.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Shanika M. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shanika said that the business was polite and professional. They worked with her and they respected her time. She will be visiting them again in the future.
Vehicle: Dodge Neon
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
HAMAD F. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This store has best service "
I would incurage my friend to get service at this facility.
Vehicle: Dodge Journey
Service Date: 10/21/2017
Review Created: 10/21/2017 10:26 PM
Billy L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Billy said he would recommend this business for service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Louis L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louis said this business was fast.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Phong L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phong said the service was fast. They had his vehicle in and out in less than 30 minutes.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Daniel T. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Daniel said the staff were nice and good. However, it took way too long for an oil change He was there for two and a half hour but they were busy.
Vehicle: Ram Pickup
Category: Service
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
BOB A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is Great!"
I like how they explain your problem and give you option to resolve it. Great customer service!
Vehicle: Nissan Armada
Service Date: 10/07/2017
Review Created: 10/12/2017 03:04 PM
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