Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

137 Reviews

99% Would Recommend
86% Business Response
Latest Review 6 days ago

Reviews


LG
Larry G.
Delaware, OH
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Larry said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 08/10/2018

Thanks Larry!!!!


EC
Eric C.
Delaware, OH
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Eric said it went well, and it was easy.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 08/07/2018

Thanks Eric!!!!


RW
Raymond W.
Delaware, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Raymond said that the business completed all of the work, they seem to be very efficient, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 08/07/2018

Thanks Raymond!!!


SW
Sarah W.
Ostrander, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Sarah said they always give honest and good service.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/28/2018

Thanks Sarah!


SS
Samuel S.
Victorville, CA
Plymouth Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Samuel said that he was satisfied with his experience with the place.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/31/2018

Thank You Samuel!!!!


KV
Ken V.
Columbia, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
The staff was awesome
We were from out of town and in a major bind. They got us in and running so we could make it home the next day. If it wasn’t for them we would have been stuck for days. The whole staff was great. Wish we had a place like Snappy’s around home.
Mr. S. from Snappy's Automotive responded on 07/25/2018

Thank you Ken!!!!  Glad that you made it back ok.


RD
Rob D.
Sunbury, OH
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Rob said the business is reasonably priced. The work was done right and on time.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/26/2018

Thanks Rob!


WR
Wynn R.
Delaware, OH
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Wynn said the repairs were done in a timely manner and he also said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/27/2018

Thanks Wynn!


SA
Scott A.
Delaware, OH
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Great trustworthy place to take your car
Always honest and professional. They do great work, and communicate everything well.
Mr. S. from Snappy's Automotive responded on 07/23/2018

Thanks Scott!!!!


ML
Matt L.
Delaware, OH
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Matt said the business always takes care of his vehicle's needs.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/23/2018

Thanks Matt!


LN
Lucille N.
Delaware, OH
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Lucille said this business was honest.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/20/2018

Thanks Lucille!!!!!


RB
Robert B.
Ohio
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/10/2018

Thanks Robert!!!


Verified Customer
Marion, OH
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Fast and friendly service
Called on short notice and they was able to get my car in and back in the road. They truly seemed concerned and was knowledgeable.
Mr. S. from Snappy's Automotive responded on 07/03/2018

Thanks!!


BB
Bill B.
Ohio
Ford F-150
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2018 Category: Service
Bill said the employees did not have his service quote ready on time. They did not call him as promised. His vehicle was not ready at pick up. The service price was high.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 07/02/2018

Bill, 
We are so sorry that you did not have a good experience. Unfortunately, transmissions can be expensive repairs. We would like the opportunity to earn your trust and request that you keep us updated on what you decide to do with your truck. We would be happy to assist you with that or any other vehicle you may have. 


RN
RHEA N.
Delaware, OH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Great customer experience
They definitely are customer oriented. Show they care about you and your vehicle.
Mr. S. from Snappy's Automotive responded on 06/28/2018

Thanks Rhea!


MB
MATT B.
Delaware, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
EXCELLENT SERVICE
GREAT MECHANICS AND VERY THOROUGH WITH THEIR WORK.
Mr. S. from Snappy's Automotive responded on 06/28/2018

Thanks Matt!


BB
Bill B.
Dublin, OH
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Bill said the service was done quickly and it was less expensive than he expected it would be. His vehicle drives well.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 06/23/2018

Thanks Bill!!!!


GS
Gail S.
Delaware, OH
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Gail said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 06/28/2018

Thanks Gail!


SZ
Stephen Z.
Marengo, OH
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Stephen said he had no issues and he was treated very well.
This review was collected via phone interview by Customer Research Inc.
Mr. S. from Snappy's Automotive responded on 06/16/2018

Thank You Stephen!!


PB
Paul B.
Delaware, OH
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Paul said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 137 in total