Overview

Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6

(126 Reviews)

64% Would Recommend
Latest Review 11 days ago

Reviews


DB
Drew B.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/18/2021
Not Worth Your Time or Money.
Sent a Ford 2015 Escape in. The main issue is electrical and starting issues. They said they couldn't duplicate it so couldn't fix it. Gave me codes for the fuel pump module, which I had already gotten from the auto parts store tester. Said they could change the module out for me for $900. Charged me $200 to tell me what I already knew and couldn't be bothered to actually try and find the real issue, which still pevents prevents the car from being trust worthy. I declined the module change and did it myself for the cost of an OEM part.

Stay away. The repair people don't care and they charge WAY too much.

TP
Thi/Sete P.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
Purchased 2021 - F150 Lariat
We ordered F150- 2021 Lariat FX4 at Sound Ford. Great experience start to finish with great help from Natasha sale person, Kwok in finance, and Joe in closing. Thank you Sound Ford.

IK
Ihor K.
San Francisco, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2020
Renton Sound Ford Service - the worst FORD dealer is here.
Renton Sound Ford Service - the worst FORD dealer is here. A friend of mine left his car here for a check. They checked and said that everything is fine, only the valve cover gasket needs to be replaced. They replaced the valve cover gasket. They suggested replacing the head cylinder temperature sensor. Which, before their inspection, was good according to their own statement. Now we understand that in the process of replacing the gasket, they broke it. Then they began to demand to replace the thermostat. Each time they began to impose something to replace. Buddy lost a whole week here. Although the repair itself, which they did just simply takes a little more than 1 hour. Manager Travis Snyder showed a disgusting attitude towards the client and wanted to make a deal to allegedly repair the thermostat. He tried so hard to put the client in a humiliating position. The car was issued in substandard condition

IK
Ihor K.
San Francisco, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2020
Renton Sound Ford Service - the worst FORD dealer is here.
Renton Sound Ford Service - the worst FORD dealer is here. A friend of mine left his car here for a check. They checked and said that everything is fine, only the valve cover gasket needs to be replaced. They replaced the valve cover gasket. They suggested replacing the head cylinder temperature sensor. Which, before their inspection, was good according to their own statement. Now we understand that in the process of replacing the gasket, they broke it. Then they began to demand to replace the thermostat. Each time they began to impose something to replace. Buddy lost a whole week here. Although the repair itself, which they did just simply takes a little more than 1 hour. Manager Travis Snyder showed a disgusting attitude towards the client and wanted to make a deal to allegedly repair the thermostat. He tried so hard to put the client in a humiliating position. The car was issued in substandard condition

IK
Ihor K.
San Francisco, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2020
Renton Sound Ford Service - the worst FORD dealer is here.
Renton Sound Ford Service - the worst FORD dealer is here. A friend of mine left his car here for a check. They checked and said that everything is fine, only the valve cover gasket needs to be replaced. They replaced the valve cover gasket. They suggested replacing the head cylinder temperature sensor. Which, before their inspection, was good according to their own statement. Now we understand that in the process of replacing the gasket, they broke it. Then they began to demand to replace the thermostat. Each time they began to impose something to replace. Buddy lost a whole week here. Although the repair itself, which they did just simply takes a little more than 1 hour. Manager Travis Snyder showed a disgusting attitude towards the client and wanted to make a deal to allegedly repair the thermostat. He tried so hard to put the client in a humiliating position. The car was issued in substandard condition

IK
Ihor K.
San Francisco, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2020
Renton Sound Ford Service - the worst FORD dealer is here.
Renton Sound Ford Service - the worst FORD dealer is here. A friend of mine left his car here for a check. They checked and said that everything is fine, only the valve cover gasket needs to be replaced. They replaced the valve cover gasket. They suggested replacing the head cylinder temperature sensor. Which, before their inspection, was good according to their own statement. Now we understand that in the process of replacing the gasket, they broke it. Then they began to demand to replace the thermostat. Each time they began to impose something to replace. Buddy lost a whole week here. Although the repair itself, which they did just simply takes a little more than 1 hour. Manager Travis Snyder showed a disgusting attitude towards the client and wanted to make a deal to allegedly repair the thermostat. He tried so hard to put the client in a humiliating position. The car was issued in substandard condition

JR
Joel R.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
We're Happy Campers
Our buying experience with Paul couldn't have been better. We drove home happy campers. Thanks for everything

RA
Raghib A.
Kent, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/10/2019
Horrible service department
I have 2012 F250 which on october of 2018 I took it to sound ford -Renton and they recommended replacing the whole engine for 13500 and they give 3 years unlimited warranty crap less than a month after that and only few hundred miles driving the turbo failed so I took it back and of course this thing was not covered by the warranty and again spend almost $1000 but after that I noticed coolant was going low and i thought it was normal since I was not using the truck daily or whatever finally i took it back to the shop and they told me the water pipe that need to be replaced plus something else and as you can guess this not under warranty and now they are asking for 2000 , imaging this total of 16500 in 1 year and only drove the truck for about 3000 miles , this shop is a scam , never going back , stay away and save your money everyone

SS
Simranjit S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
GREAT JOB BY JASNEET
We bought a truck recently and jasneet help us a lot , we are very happy with sound ford services.?

KE
KEVIN E.
Duvall, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
JERRY
JERRY DID A GOOD JOB. VERY NICE YOUNG MAN

CP
Carolyn P.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2019
GO HERE FIRST!
Just bought a used Chevy Impala from Sound Ford with "less than perfect" credit. Sales Manager Inette was awesome, expediate and so welcoming. Rita, Production Specialist, was delightful as well. We felt comfortable and protected in an environment that may seem intimidating. We love our car and ended up with a payment that fits our budget. Absolutely, we would recommend Sound Ford to any and all out there who need a great car at an affordable price! Go check them out!

LF
Lee F.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2019
Mustang service
Service is really slow and then you need to come back because they didnt check out car. It had oil leak and no one said anything. If car was not under warranty I would never come here.

MS
MASON S.
Freeland, WA
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2019 Category: Sales
first rate customer service and attention to detail.
I recommend anyone who is buying a car to buy it from Sound Ford Renton.

Verified Customer
Renton, WA
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019 Category: Sales
Mustang GT
Great experience

AD
ANATOLY D.
Selah, WA
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2019 Category: Sales
Great people
The purchase experience was great. The staff was great to work with and genuine. The part with the finance manager was very quick, the quickest by far that I experienced without any pushy upselling tactics. I would definitely recommend to anyone looking for a vehicle to check out Sound Ford first.