Took my suburban in for a speed restriction, turn out it had a problem with front suspension. Integri
ty installed oem suspension shocks and speed restriction was gone. Also had a misfire that didn't I know about. Always thought 15mpg was normal for a big suv. Integrity replaced all spark plugs and wires and performed injector flush to eliminate misfire. Needless to say, suburban is running smooth and mpg started to go up.
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After a frustrating experience with the online scheduling, I was able to call in for a service appoin
tment not *too* far out. Once I arrived my service was completed in about an hour. The staff was friendly and positive, which is always nice!
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Wife’s car would not start and multiple sensor alarms initiated. Called Mike White Ford, gave her ins
truction how to start vehicle with key fob. Brought to dealer left overnight. Diagnostics could not identify a/the problem. Working fine. Hopefully no further events.
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When I used to take my old Ford Explorer to a dealer for service, I would have a lot of anxiety. It s
eemed like they would always have some big expensive work that would have to be done or want to charge hundreds of dollars for "maintenance" service.
Not at Awesome Ford. The service reps are always very friendly and courteous, but even more important is how they explain possible service that should be done and by when. Empowering me to be in charge and make the decisions of what and when further service would be done. What a relief!
Now I will not take my care anywhere else.
Thanks guys,
You are Awesome!
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We ordered F150- 2021 Lariat FX4 at Sound Ford. Great experience start to finish with great help from
Natasha sale person, Kwok in finance, and Joe in closing. Thank you Sound Ford.
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