I-5 Cars


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1543 Reviews

93% Would Recommend
Latest Review 4 days ago
STACEY W. on 10/20/2017
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"The service was Excellent!"
Jeb at Awesome Ford is always professional, accommodating, friendly, courteous, and punctual! I wouldn't go anywhere else! Thank you Jeb!!
Vehicle: Ford Explorer
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017 12:24 AM
Chris H., General Manager at I-5 Cars responded on 10/20/2017

Thank you for your kind words, Stacey. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
JOSEPH F. on 10/18/2017
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"Loyd and Clayton are great"
Technician almost got a ticket for driving my vehicle to fast. I still have the problem the technician was suppose to find
Vehicle: Ford F-150
Category: Service
Service Date: 09/29/2017
Review Created: 10/18/2017 08:00 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Hi Joseph. Thank you for your valuable feedback. We are very sorry to hear that your vehicle's issues wasn't resolved. Please give the store a call so we can take care of that for you right away. Thanks! 


Chris Hardesty
General Manager
360-740-9300
RICKY K. on 10/17/2017
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"good people good service"
competent people that are assessable and easy to work with--no hassle on the in and out service
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 03:58 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

We appreciate your business, Ricky. Thank you for the 5  star review!


Chris Hardesty
General Manager
360-740-9300
NELSON B. on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"these stupid reviews"
I was not there Oct 17
Vehicle: Ford F-150
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 02:09 PM
WESLEY H. on 10/15/2017
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"Customer Service"
Eddie is the best!!
Vehicle: Ford Super Duty F-250 SRW
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/15/2017 06:52 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for allowing us to earn your business, Wesley. We're glad to hear you had a pleasant experience with Eddie. Congrats on your new Ford F-250!


Chris Hardesty
General Manager
360-740-9300
DAVID M. on 10/14/2017
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"Paid attention to the need"
Did great
Vehicle: Ford Explorer
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/14/2017 08:06 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for allowing us to earn your business, David. We appreciate your wonderful review, and we hope you're enjoying your new Ford Explorer. Congrats! 


Chris Hardesty
General Manager
360-740-9300
KEARNEY B. on 10/14/2017
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"Oil change"
Great customer service. Very friendly.
Vehicle: Ford F-150
Category: Service
Service Date: 10/14/2017
Review Created: 10/14/2017 08:05 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for your kind words, Kearney. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
CATHERINE O. on 10/14/2017
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"Great service and not pushy"
Not pushy and didn’t call to hassle me if/when I was coming back when I said I needed to think about it. I appreciated that.
Vehicle: Ford Explorer
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/14/2017 04:23 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for allowing us to earn your business, Catherine. We appreciate your wonderful review, and we hope you love your new Ford Explorer. Congrats! 


Chris Hardesty
General Manager
360-740-9300
LINDA K. on 10/12/2017
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"Great RV service."
Great service to our RV. Got us in on semi-emergency basis.
Vehicle: Ford MOHO
Category: Service
Service Date: 10/07/2017
Review Created: 10/12/2017 09:20 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for the 5 star review, Linda. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
BRENT B. on 10/12/2017
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"Had a few problems locating parts but stayed with it."
Friendly, courteous services. Lloyd was very helpful.
Vehicle: Ford F250
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017 04:47 PM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for your kind words, Brent. We're glad to hear you had a good experience with Lloyd. We hope your next visit is a 5 star experience! 


Chris Hardesty
General Manager
360-740-9300
KENT T. on 10/12/2017
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"F150"
Fixed the issue, only thing is only having this truck for such a short time I feel that I should not have had to pay for the fix the service call I was intending anyway. But for the Diagnostic to fix problem that I have had with the truck from two weeks after a bought it . Just didn't know it was a factory plug that was not right from the beginning that should have been my fault. That's my only issue . And the fact I was told I still had a Warranty , when I bought this truck also, and I didn't have this .which was news to me. Also because I was notified by the business of my service call to keep said Warranty to date. So I'm a little bit upset about this fact.
Vehicle: Ford F-150
Category: Service
Service Date: 10/11/2017
Review Created: 10/12/2017 09:45 AM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for your valuable feedback, Kent. We're glad to hear your truck's issue was resolved, though we're sorry that there was some confusion about your warranty. Please feel free to give us a call if there is any way we can help. Thanks! 


Chris Hardesty
General Manager
360-740-9300
VICKI E. on 10/12/2017
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"Friendly staff"
They found a car that I wanted and made the financing an easy process.
Vehicle: Ford Escape
Category: Sales
Sales Date: 10/11/2017
Review Created: 10/12/2017 08:15 AM
Chris H., General Manager at I-5 Cars responded on 10/19/2017

Thank you for allowing us to earn your business, Vicki. We appreciate your kind words, and we hope you love your new Ford Escape. Congrats!


Chris Hardesty
General Manager
360-740-9300
RANDOLPH G. on 10/11/2017
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"Very Nice"
Quick service and always helpful. Thank you
Vehicle: Ford Focus
Category: Service
Service Date: 10/11/2017
Review Created: 10/11/2017 04:30 PM
Chris H., General Manager at I-5 Cars responded on 10/11/2017

Thank you for the 5 star review, Randolph. We appreciate you! 


Chris Hardesty
General Manager
360-740-9300
SCOTT M. on 10/11/2017
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"F150 Purchase"
Vehicle was ready when promised, paperwork was almost ready and the staff was quick and knowledgeable.
Vehicle: Ford F-150
Category: Sales
Sales Date: 10/10/2017
Review Created: 10/11/2017 02:26 PM
Chris H., General Manager at I-5 Cars responded on 10/11/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Scott. We're happy to hear you had such a pleasant buying experience, and we hope you love your new Ford F-150. Congratulations! 


Chris Hardesty
General Manager
360-740-9300
EDUARD T. on 10/09/2017
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"Great service "
They take great care of their customers!
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 10/09/2017
Review Created: 10/09/2017 11:25 PM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

Thank you for your wonderful review, Eduard. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
CHRISTINE E. on 10/07/2017
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"Good customer sercice"
The staff are friendly and remember who you are. They don't push you to buy more than you came in for.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/07/2017
Review Created: 10/07/2017 08:56 PM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

Thank you for your kind words, Christine. We're happy to hear that our team treats you like the valued customer you are. Please feel free to let us know if there's ever anything we can do better. Thanks! 


Chris Hardesty
General Manager
360-740-9300
Tony d. on 10/07/2017
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"Quick "
Friendly
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 10/05/2017
Review Created: 10/07/2017 09:48 AM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

We appreciate your business, Tony. Thank you for the 5 star rating!


Chris Hardesty
General Manager
360-740-9300
Verified Customer on 10/07/2017
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"Good service"
Good!
Vehicle: Ford F-150
Category: Service
Service Date: 10/05/2017
Review Created: 10/07/2017 08:27 AM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

Thank you for the great review! 


Chris Hardesty
General Manager
360-740-9300
DAVID G. on 10/06/2017
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"Good service and freindly "
Great service
Vehicle: Ford F-150
Category: Service
Service Date: 10/06/2017
Review Created: 10/06/2017 07:42 PM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

Thank you for the 5 star review, David. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
FLOYD C. on 10/06/2017
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"Salesman kip"
Excellent
Vehicle: Ford Super Duty F-350 SRW
Category: Sales
Sales Date: 10/06/2017
Review Created: 10/06/2017 04:16 PM
Chris H., General Manager at I-5 Cars responded on 10/10/2017

Thank you for allowing us to earn your business and for leaving us such a kind review, Floyd. We hope you love your new Ford F-350!


Chris Hardesty
General Manager
360-740-9300
Displaying Review 1 - 20 of 1543 in total