Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

1597 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.30556/5Overall Rating 2.30556/5rating 2.30556rating 2.30556rating 2.30556
86% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


TC
Tenya C.
Charlotte, NC
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Service
I always received excellant service at the South Charlotte Hyundai.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Rock Hill, SC
2015 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Oil change
Recently went in for an oil change. Very easy check in and also was offered a free car wash after service. Will be back again.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for the kind words. hope to see you soon

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

HR
Harry R.
Charlotte, NC
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
SUV Serviced @ S Charlotte Hyundai
Immediately greeting by the staff, car was quickly checked-in by service writer and technician was waiting to service by vehicle. Prompt and friendly staff.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for you business and for taking the time to take our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

ML
Michelle L.
Lancaster, SC
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
okay service
it was okay service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

JC
Jeffrey C.
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
Good
Good service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/13/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

CD
Cynthia D.
Charlotte, NC
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great job
Mr. Anthony Peake, Mike (Service Mrg. and Patrick in the Service dept ) took very good care of me and my car.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/13/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Appreciate
I felt appreciated by service manager Patrick
He was thorough in explaining to me what service was done and made me feel that I could trust what needed to be done would be done .
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/10/2018

thank you for having your car serviced here. it means alot for you to take the time to complete our survey.
thank you

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

AJ
Albert J.
Pineville, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Service changed my mind.
I give this review after I felt a little uncomfortable with the initial sales presentation. I now feel very safe with the overall company.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/09/2018

thank you for choosing our service dept and for the great survey.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

JT
Jennifer T.
Charlotte, NC
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Good service
I find that they are always very personable and get things done in a timely manner. Having the car washed after service is a HUGE bonus.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/09/2018

thank you for the kind words and for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

LA
Linda A.
Charlotte, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Customer Service
The customer service is excellent. Everyone is very accommodating and friendly.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/09/2018

thank you for taking our survey.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MO
Marie O.
Fort Mill, SC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
great people
very nice.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/08/2018

Thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Gastonia, NC
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Timely service and nice waiting area
I was able to get an appointment immediately. The waiting area was nice and service was performed quickly
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/07/2018

Thank you for your business and for taking the time to leave the great comments.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DW
Darren W.
Charlotte, NC
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Excellent
They were very goodto work with- fixed a warranty issue other hyundai dealer in clt on Independence could not diagnose. Will only go here now.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/07/2018

thank you so much for the kind remarks. I am so 
glad we could help you.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MJ
Mario J.
Charlotte, NC
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Quality service dept
Would recommend any Hyundai vehicle to family and friends
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/07/2018

thank you for the great review

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

PS
Pat S.
Charlotte, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Inspection
My go-to place for car inspections. Friendly, efficient service. Every time!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/06/2018

thank you for your business and the great feed back.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

HC
Heather C.
Huntersville, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Excellent Service!
Great job, thank you!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/06/2018

thank you so much for choosing south charlotte hyundai for your service needs. we really appreiate your business and for taking time out of your busy day to give us such positive feed back. have a great day

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

TS
Todd S.
Waxhaw, NC
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service experience
The service department always does an excellent job on follow up and taking care of my vehicle
One of the few dealerships that always fixes it right the first time thanks again guys
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/06/2018

THANK YOU SO MUCH FOR THE GREAT SURVEY.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Great service
It's always a pleasure to come here
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/06/2018

thank you very much for taking the time to complete our survey.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/03/2018 Category: Service
Noise on passenger side
I still hear a clicking sound when I hit the breaks. I don't know what it is but it's not normal.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/03/2018

I am sorry we did were not able to resolve to noise issue. I spoke with the master tech that drove your car and he was not able to duplicate the noise. I would be very happy to ride with you and see if I can help resolve the issue.
thanks,

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DJ
Dario J.
Charlotte, NC
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Veloster
Los empleados son muy amables y muy profesionales, siento q mi Hyundai está en buenas manos,
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/03/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com