ReScore Reviews™ (34)

ReScore
Overall Rating 4.4117653/5Overall Rating 4.4117653/5Overall Rating 4.4117653/5Overall Rating 4.4117653/5rating 4.4117653
Original
Overall Rating 1.8823521/5rating 1.8823521rating 1.8823521rating 1.8823521rating 1.8823521
93% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Rep. Ben"
Great environment and staff
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:13 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/23/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Dorothea T. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helping my Son"
Because I bought a 2018 Hyundai Elantra, My son now has my 2011. He needed some service on the car for some noise in the steering wheel. I set the appointment and he took it in. We were both very pleased on how they gave him great customer service. South Loop Hyundai will be my dealer for life.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 02:59 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/22/2017

Awesome, Thank you for your feedback and the opportunity to service your vehicle.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Lee S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gets Better With Age/Mileage"
Every time I go to South Loop Hyundai, there is always some nice surprise. The customer service and value are amazing!!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 02:58 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/22/2017

Keep Wowing customers is our goal. Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
It seemed like a long wait, but was within the bounds they told me in advance. Everything else was just great!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:28 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/22/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Patricia C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
They performed all work quickly, exactly as promised, and it cost less than I anticipated. Not only that, they washed my car. A great experience!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 05:49 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Awesome, thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Amey W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service team was spectacular...service manager was great mad sure to inform me on regular basis during visit.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 01:00 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service staff"
The service staff is friendly and knowledgeable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 04:46 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Maria M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
The staff are always helpful. I appreciate their honesty and how fast they work.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 02:34 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
TINA D. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department quick and efficient"
They honor appointments even when busy. Definitely appreciate that.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 05:43 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
DAVID S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
As always, South Loop Hyundai did a great job at an excellent price
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 01:18 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Awesome, Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Teri M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy"
Good job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:34 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/21/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Chandra R. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick and easy!
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:58 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/20/2017

THANK YOU!!!!!

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Cynthia L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Second Sonata"
Nothing compares to the luxury and value of the Sonata. Working with the team at South Loop!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:05 AM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/20/2017

Wow, that's awesome. Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Martha G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
South Loop Hyundai service department & the staff are the most professional, caring & comprehensive team I have ever experienced in a dealership. They have won my repeat business by the care & attention to every aspect of my service & maintenance on my vehicle.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 07:56 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/20/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
MICHAEL P. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and very professional "
Excellent service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:28 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/18/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kindness"
Went above and beyond to keep posted regarding progress of service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:57 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/18/2017

That's awesome. Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Augustine N. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Augustine Nwoko"
Great and timely service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:42 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/18/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Cynthia T. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service attention to detail"
I have a 2017 Hyundai Sonata sport at every service occasion I'm treated very well timely economically I love South Loop Hyundai John John is Hands-On general manager it's a great place. They even fed me hot dogs off the grill and hamburgers and how cool is that😎
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 07:15 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/18/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Ronald E. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Management "
Excellent Service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/17/2017 05:44 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/18/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Michael C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of staff and helpfulness from all I have met"
Ben Hoang is very knowledgeable and very courteous. I shall most definitely recommend and request him as service advisor
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:21 PM
Aubrey C., Service Manager at South Loop Hyundai responded on 11/17/2017

Thank you for your feedback.

Aubrey Cook
Service Manager
Direct (713)335-4306
acook@southloophyundai.com
Displaying Review 1 - 20 of 1683 in total