Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

3111 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.4000006/5Overall Rating 4.4000006/5Overall Rating 4.4000006/5Overall Rating 4.4000006/5rating 4.4000006
Original
Overall Rating 1.9607843/5rating 1.9607843rating 1.9607843rating 1.9607843rating 1.9607843
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


EN
Ejike N.
Pasadena, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
service was prompt
great service

MO
Michael O.
Houston, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Excellent Service
I was scheduled to come in at 7:00am Saturday. The front desk staff was very friendly, as were the good folks handling the service to my car. They obtained all my information and answered all the questions about what service plan I had for my Elantra quickly and precisely.
It took about 45-50 minutes for my oil change and multi-point inspection to be completed, along with car wash. I really enjoy the dealership and hope we get another vehicle from them when the time comes.

JV
Jose V.
Houston, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Everything was perfect
Everything was perfect

CN
Chau N.
Cypress, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Good services dealer
Good services and easy to make an appointment , waiting time very short.

Verified Customer
Missouri City, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Customer Consideration
2:00 appointment, however, I dropped off auto earlier that morning. Received fast attention and service completed much sooner than expected. All requested services completed satisfactorily.

Arrived home and found additional problem. Returned Tuesday without an appointment, informed me that they were really booked. Explained my needs and advisor made it work and corrected my problem in less than 20 minutes.


Outstanding customer consideration, customer care, customer service!!!
BENJAMIN C H., Service Manager from South Loop Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate you.


DA
Donna A.
Houston, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
n/a
n/a
BENJAMIN C H., Service Manager from South Loop Hyundai responded on 02/12/2019

Thank you for your feedback. 


BN
Bertha N.
Houston, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2019 Category: Service
I wouldn’t recommend Hyundai to a friends because what I went through and what I hear from other customers
Needs a manager that’s a people person
BENJAMIN C H., Service Manager from South Loop Hyundai responded on 02/12/2019

It's unfortunate you feel this way. Thank you for the feedback.


RR
Ronnie R.
Houston, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
South Loop Hyundai Service
Great job. Fast and efficient. Friendly and courteous service. I will be returning for my next service.

Verified Customer
Flower Mound, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Oil Change
Great waiting area. A little longer than expected, but staff and faculty are great!

SG
Stanley G.
Houston, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
car service
attentive service. comfortable waiting area. Clear explanations of service and charges.

RC
Robin C.
Houston, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/09/2019 Category: Service
You wasted my time
Don't take a 630 am appt if techs don't arrive until 7:15
BENJAMIN C H., Service Manager from South Loop Hyundai responded on 02/09/2019

Thank you for your feedback.


CW
Clarence W.
Richmond, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Clarence Williams
Jessica Maldonado make the place great with her excellent customer service.

SG
Shelley G.
Marshall, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Hyundai owner
Professional, goid communication

PN
Pinkie N.
La Porte, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Oil Change
Craig

KF
Kirk F.
Houston, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Excellent customer service
Excellent customer service 👍👍👍👍

NL
Niels L.
Houston, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Convenient and easy to get to.
I was very pleased with my service provider, Andrew Sifuentes. He returns phone calls in a timely manner and goes the extra mile to provide excellent service. He will be my service provider as long as he continues to work at South Loop Hyundai and as long as I drive a Hyundai.

TM
Teri M.
Missouri City, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
GOOD SERVICE
I ALWAYS GET GOOD SERVICE WHEN I GO

Verified Customer
Houston, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Fast responsive service
Quick estimate, rapid turnaround, got me a ride to work and back to pick up car same day. Friendly and professional staff.

VD
Violet D.
Houston, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Great service
I goes her all time since I bought the car from

CB
Carnell B.
Tomball, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
THe promptness
Need to have loaners