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Sterling McCall Hyundai South Loop

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,645 Reviews)
71
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Score Details

5 stars
77%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
236
Total ReScores™
4.7
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

South Loop Hyundai is located right off of Interstate 610 in Houston, TX. Our new full service, state-of-the-art Service Center is now open to service all of your maintenance needs! To schedule an appointment call us or visit our website! We look forward to seeing you soon. South Loop Hyundai is located right off of Interstate 610 in Houston, TX. Our new full service, state-of-the-art Service Center is now open to service all of your maintenance needs! To schedule an appointment call us or visit our website! We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(713) 341-3413
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
8811 Lakes At 610 Drive Houston, TX 77054
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,645 Reviews)
Write a Review
Recent Reviews
MD
gravatar
M D.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2022
0
Category: Service
In for service under warranty and help with nail in tire
My daughter has taken her brand new Santa Fe into this dealership for the warranty covered oil changes and tire rotations. Not only has every time been an entire day ritual for a scheduled simple warranty covered service, she has been without her car for the entire today. Today she had two different tires that each had a screw in the tread of a tire that was amenable to an internal patch. They essentially held her hostage and tried to tell her that two tires with 16,000 miles on them needed to be replaced. I really don't appreciate the fact that eventhough she was handeling the situation herself, I had to call and talk to the service rep and service manager. I also asked to talk to the General manager and the owner Mr Steele. They said he lives in Canada. I said I am awaiting his call and will take his call. Although they claim it is a safety issue I feel it is just another dealer ticked that they are doing warranty work on a service call and are trying to pad their bottom line. Inexcusable especially when it comes to serviceing a young single female's car. I have a lot of experience working on cars and even at one point was the oil change and tire rotation dealer prep jockey so I know what they told her is not true.
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