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Sterling McCall Hyundai South Loop

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,645 Reviews)
71
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Score Details

5 stars
77%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
236
Total ReScores™
4.7
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

South Loop Hyundai is located right off of Interstate 610 in Houston, TX. Our new full service, state-of-the-art Service Center is now open to service all of your maintenance needs! To schedule an appointment call us or visit our website! We look forward to seeing you soon. South Loop Hyundai is located right off of Interstate 610 in Houston, TX. Our new full service, state-of-the-art Service Center is now open to service all of your maintenance needs! To schedule an appointment call us or visit our website! We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(713) 341-3413
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
8811 Lakes At 610 Drive Houston, TX 77054
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,645 Reviews)
Write a Review
Recent Reviews
TI
gravatar
Tam I.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/24/2022
1
Category: Service
Service
I usually do not write reviews. And there are times when we all have bad days. However, in this case it is imperative that a potential customer of Steele South Loop (previously called Sterling McCall Hyundai South Loop) know what they can possibly be in for. Dealerships have a bad rep for a reason and this time they lived up to it. I had been having issues with my Hyundai. Had to call the wrecker three times in a two month span. I had got my Hyundai serviced elsewhere, but issues forced me to have to finally take it to the dealer to get checked out. As soon as I informed Dillion Wesley of my issues he downplayed it like I haven't been driving my vehicle all its life! How are going to tell me what is not wrong with my vehicle, when I'm telling you what is????!!!!! He had a bad attitude from the jump, which turned me sour with him from the beginning. He acted like he didn't want to help and was just there to take my money. After I got the service performed (after some unnecessary repairs were suggested which was not the reason I was there in the first place), his attitude stayed on stink. I even had an issue getting proper paperwork, which I finally received. The only bright spot was Craig (the service manager). He saved the day after seeing my issues with Dillion. Please do yourself a favor. If you have to go to this location skip dealing with DILLON WESLEY!!!! You have been warned!
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